Guaranteed Car Buyers Reviews 

163
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that staff members and friendly collection drivers are extremely polite, helpful, and professional throughout the entire vehicle selling process. Consumers also very deeply appreciate the prompt payments made directly to their bank accounts before the vehicle is even collected and driven away. However, some customers also noted that prices were adjusted after initial quotes or felt a bit skeptical about the surprisingly fast process. A few people additionally mentioned needing extra reassurance and clear communication when dealing with very quick vehicle handovers and paperwork.

What people talk about most

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and straightforward... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently polite,... See more

Price

Clients share positive opinions on price, highlighting that the quotes provided upfront were fully honoured... See more

Payment

Customers consistently note positive experiences with payment, highlighting the very smooth and stress-free... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting easy communication by phone and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call con... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more


Company details

  1. Motor vehicle dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(163)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Outstanding service from beginning to end. I was given a fair and reasonable offer for my non-running car. Communication throughout the entire process was clear and efficient. The collection was scheduled for the day after I accepted the offer, and the payment was received before the car was picked up. I would highly recommend their service.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Just as it said on the tin!

The process from start to finish was straight forward and exactly as agreed.
There communication was good,there pick up process was professional and efficient and importantly there pricing and payment for my vehicle was very good and very quick!
I would definitely recommend this company.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Staff very efficient and happy to assist with my car selling
Collection driver very polite and helpful
Would recommend them to everyone
Thank yoy

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. I had a car I wanted rid of quickly and Guaranteed Car Buyers were like lightning! Tony was fabulous and a credit to the company. He kept me updated constantly. I was given an ETA for the driver and he arrived bang on time. The guy who collected the car was very pleasant and polite. Payment was very fast! I highly recommended this company. Less than 48 hours from enquiry on their website to car being collected! Thank you.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Sold 2 cars with my agent being Tony

Sold 2 cars with my agent being Tony, it was quite a simple process.

Started off with a quote over the phone , Tony tried giving me the best deal possible. Which fair enough to him he did on the phone.

Contacted the guys Tuesday , sold the car Saturday.

When inspection was done on the car I was given honoured one of the quotes for the car , however they knocked a couple hundred off the other car which I didn’t understand why as everything was showed in the image.

Overall good experience and I do actually recommend them as much as I thought they were like webuyanycar but there a lot better

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Warning to customers

The owner of this company - Tony / Dr Banwo - sold me a used Ford Focus through another of his companies - Automotive Solutions 365, which turned out to have a major engine fault, rendering it a 'write-off'. The cars purchased by Guaranteed Car Buyers are being sold on to unsuspecting customers who believe they are purchasing a safe and roadworthy vehicle.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Don’t cover Scotland area after having…

Don’t cover Scotland area after having correct address and making offer and booked collection

Don’t go by there motto we buy your car or pay you £100 for time wasting

Scam company offering low ball prices to send your car to auction for maximum profit

9 October 2024
Unprompted review
Rated 2 out of 5 stars

They DO haggle the price

Be aware - they broke their much advertised promise and haggled hard. They tried to offer me nearly a thousand pounds less than their guaranteed price (on a £3K car!). I'm very disappointed as I did not fail to disclose any damage or issues with the car, so believe I met your terms and conditions for the 'guaranteed' quote.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Really friendly man arrived to take…

Really friendly man arrived to take photos and send them across, it wasn’t long before I got a phone call, asking a few more questions, then they said they’d put the money in my account. This was the only little let down, as it took about 50 minutes to receive. Other than that a really good experience and everyone was nice who I dealt with.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Brilliant.

Couldn’t make the first appointment but gave me plenty of notice, re arranged for Saturday, driver came dead on when he said he would.

Couldn’t take the car away that day as he was busy but gave me the quote offered minus 200 pounds which was my own fault for not declaring certain information. Was due to pick it up the following Tuesday but couldn’t make it rang me Tuesday to tell me and paid me for the car even thought they hadn’t collected.

Came the day after to get the car was an hour late but again let me know with plenty of time, took 5 mins to load the car and sign some documents. Driver who came to collect my car was lovely and brilliant with my little boy.

Will 100% use again.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I sadly had to sell my car today, guaranteed car buyers made it stress free for me and easy, after an initial phone call to set up a date and time to collect the car, I simply met with the man who took my car away from the garage where it was stationed due to being non drivable. He took a few photos and looked over my paper work and keys, I had a few phone calls with one of the guys back at the office to confirm my bank details and discuss a few things about my car. Unfortunately the payment wasn't exactly what ild been first originally quoted, but that was due to a few things regarding my car, so the price was dropped by over £300 but this company had still beat all the othet companies and had the better offer. I liked that the money was transfered straight to my account with no issues and before my car was taken away. I felt very at ease throughout the whole process. Thank you.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to arrange. Driver updated me on arrival time.
Once condition of car was confirmed, money was in my bank in less than 5 minutes.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Quick, honest and reliable.

They made my decision to sell the car far easier by offering me a fair price for the car and it condition.

Great company

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Really clear process

Really clear process. No messing about or saying one thing then offering another price like at WeBuyAnyCar. Sold a car with damaged body work and other issues (all disclosed) and got a fair deal.

14 December 2023
Unprompted review

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