Guaranteed Car Buyers Reviews 

163
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that staff members and friendly collection drivers are extremely polite, helpful, and professional throughout the entire vehicle selling process. Consumers also very deeply appreciate the prompt payments made directly to their bank accounts before the vehicle is even collected and driven away. However, some customers also noted that prices were adjusted after initial quotes or felt a bit skeptical about the surprisingly fast process. A few people additionally mentioned needing extra reassurance and clear communication when dealing with very quick vehicle handovers and paperwork.

What people talk about most

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and straightforward... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently polite,... See more

Price

Clients share positive opinions on price, highlighting that the quotes provided upfront were fully honoured... See more

Payment

Customers consistently note positive experiences with payment, highlighting the very smooth and stress-free... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting easy communication by phone and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call con... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more


Company details

  1. Motor vehicle dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(163)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and polite

The experience was easy. The gentleman who collected the car was lovely, so polite and helpful.
The whole process was done quickly and efficiently.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, good communication. Money was transferred directly into my account before taking the car. Would recommend to friends and family.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

Amazing swift and efficient service from start to finish! The price quoted was the price paid! Thanks guys brilliant job

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. Driver called me to say he was running late and gave me an update on his ETA. From as soon as the driver arrived from start to finish he explained everything and all I can say is Excellent service 👍

16 September 2023
Unprompted review
Rated 5 out of 5 stars

A1 service

If there were ten stars these would be a 10 ! Hassle free service and money transferred as promised . Special mention to CISEE the collection guy , an absolute credit to your company ! Very happy with the service

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend!

I was a little nervous when selling my broken down car but Tony explained everything to me and really put my mind at ease. The whole service was faultless, very easy and was completed exactly as he said it would be with payment in our account before they took the car away. I would highly recommend!!

25 August 2023
Unprompted review
Rated 5 out of 5 stars

5 star service

The entire process was easy and straightforward. I will definitely use again in the future should I need to. Thanks GCB!

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Our experience with Guaranteed Car Buyers has been first class. Easy to use website and set up of collection. Collection driver turned up on time and was very courteous. The subsequent conversation with the office upon inspection was straightforward and polite, resulting in the price quoted being paid via bank transfer before the vehicle was loaded. Excellent service throughout.

19 August 2023
Unprompted review

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