I found Sheila to be knowledgeable and efficient. I needed to reassess my coverage because my house has increased in value. She gave me good information and made the adjustments. I asked her to phon... See more
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Review summary
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Company details
- Insurance broker
- Car and Motor Insurance Agency
- Health insurance agency
- Home Insurance Agency
- Travel Insurance Company
Written by the company
We are brokerage firm especialized in the expat community in Mexico and other countries in Latin American. Guardian Insurance MX aims to provide the same level of professionalism and standards that our US, Canadian and European clients are accustomed to. We offer Health Insurance, Travel Insurance, Auto Insurance, Homeowners Insurance, MedEvac, HOA, Life Insurance and more.
Contact info
Plaza San Marino, Av. Fluvial Vallarta #280-8, 48312, Puerto Vallarta, Mexico
- 3221175005
- contact@guardianinsurancemx.com
- guardianinsurancemx.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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I was given top notch attention
I was given top notch attention. The team went above and beyond to provide me with all the options, and help finalize the transaction. Wonderful experience!
Car Insurance
Diego provided excellent service, He was friendly and very helpful and provided quick service. He was patient with all my questions and communicated with me in English. Amazing service!
Gabriel and the team are friendly
Gabriel and the team are friendly, knowledgeable, and timely. Since 2018 we have found their staff and services essential. Definitely recommend consideration.
Simple and easy
Simple and easy. My needs were met quickly and efficiently.
Everyone I've dealt with for past 3…
Everyone I've dealt with for past 3 years is professional and courteous.
Today Diego did my policy renewal via phone call, fast, efficient, and followed up with confirmation immediately.
I have no reason to not stay with Guardian. And recommend to everyone I know
Great customer service
Monica was a pleasure to work with. She was very professional, extremely nice and explained the different plans with me in great detail. She made me feel at ease to know that she was going to take care of my needs.
Diego is always so helpful
Diego is always so helpful. I always receive great assistance from him.
Very thoughtful and informative
Diego made the experience of getting auto insurance in Mexico easy. I was provided all the details needed to make a decision without feeling pressured.
Easy and complete Travel Insurance Coverage
I got the link from a colleague and went straight into providing the information and paying with no hassle. My only issue was the rate for me being so high. I assume it was because of my age.

Reply from Guardian Insurance MX
Guardian is always a pleasure to do business with
Since Guardian handles my car insurance, I wondered if you offered travel insurance. I made a quick inquiry on your website and within minutes, I had 4 quotes for the different types of travel insurance. Reyna Parra was wonderful and facilitated my purchase of the travel policy.
Reyna Parra was so pleasant and easy to…
Reyna Parra was so pleasant and easy to work with. Very through and provided options.
The agent (Reyna) was super helpful in…
The agent (Reyna) was super helpful in laying out the options, costs, and coverages. She is top shelf.
Face to face service was appreciated
It was great to have options and to speak face to face with a representative about them.
when I first enquired about how to pay…
when I first enquired about how to pay for insurance I was assured that I could pay with any credit card, since than I've tried to pay for insurance by giving the agent all the necessary information and she says that she can't process the transaction. I've been touch with my banks and there is no problem.
Henry Carvalho
As of now, the problem has been solved, Monica was very helpful and efficient

Reply from Guardian Insurance MX
Great service and easy to work with!
We contacted Guardian Insurance on a recommendation from a friend. I have to say Diego was very helpful and professional. He got us multiple quotes to choose from and made the whole process quick and easy. I highly recommend working with Guardian Insurance!!
Professional and efficient!
Priscila helped me to secure home insurance. She was efficient and provided her professional opinion on my choices. I had grown disillusioned with the salesrep for my previous home insurance. So refreshing to work with someone who listened to me. Plus she saved me a lot of money compared to what I was paying at the other company!
Top Notch Helpful Advice and Service
Reyna was most helpful in answering all our questions. We feel very well looked after.
I highly recommend Guardian Insurance
I highly recommend Guardian Insurance. As a retired insurance Agent (Life/Health/P&C), I can appreciate the the plans they offer, the premiums, and especially the care the Agents take! I am on my 4th or 5th annual renewal.
Yes, you may publicly use my review.
Karyn Green
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