I bought a Monark acoustic guitar from Guitar Fabrik in October 2025, which I received. On playing it, I found it difficult to keep in tune and got in contact with customer services, who replied and a... See more
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See what reviewers are saying
Let's get the negative thing out of the way. Shipping and delivery was troublesome due to customers and duties and paperwork. Thanks, Brexit. But that aside, I'm really happy with my bass k... See more
I bought this kit as a complete novice although it said it was for an intermediate stage builder, but I thought I'd have a go. Mistakes were made, but that was part of my learning curve. The kit I cou... See more
Ordered on March 2 , still not received anything. Contacted info at Guitar Fabric who said they would let me know five days ago and sadly no reply ,no contact, and the tracking is useless. Updated... See more
Company replied
Company details
- Guitar Shop
- also in
- DIY Store
Written by the company
Welcome to The Guitar Fabrik, your go-to destination to build your own electric guitars and get access to best quality custom guitars. We provide high quality DIY Guitar Kits and Bass Kits, premium tonewoods, customisation, luthier tools and products related to guitar paint & decoration such as guitar skin and headstock decals. With hundreds of products related to guitar building it is the best place to start or continue your journey into the guitar build and customisation world : More than 80 guitar kits and bass style | 100s of Guitar Paint products | 80+ custom guitar skin | a selection of custom headstock decals | 30+ Luthier tools | Various customisation possiblity. At The Guitar Fabrik, we don't just stop at providing materials; we offer expert services to paint and assemble your kit according to your preferences to make sure you will create the best guitar within your whole collections!
Contact info
64 Nile Street, N1 7SR, London, United Kingdom
- +447904470746
- info@theguitarfabrik.com
- guitarkitfabric.com
4.4
Excellent
368 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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quite good
quite good, products arrived fast , products are high quality and work well
5 November 2023
Reply from The Guitar Fabrik
It's great to know that you found our products quite good, and we're delighted that they arrived fast. Your feedback on the high quality and functionality is much appreciated. Thank you!
Delivery on time,kit looks great.
Delivery on time,kit looks great.
Lovely smooth wood . Not too much sanding to do.
Can’t wait to start.
16 November 2023
Reply from The Guitar Fabrik
Thank you for the fantastic 5-star review! We're thrilled to hear that your delivery was on time and that you're pleased with the appearance of the kit. The mention of lovely smooth wood and minimal sanding required is great feedback. We hope you enjoy the building process and wish you an amazing experience!
Reply from The Guitar Fabrik
Thank you for your kind words and we are ahappy that you ve received your order quickly.. Merci !
Good quality product
Good quality product. Ease of ordering process and good communication after order placed.
8 November 2023
Reply from The Guitar Fabrik
Thank you for your stellar 5-star review! We're delighted to hear that you found our product to be of good quality. We strive to make the ordering process easy, and we're pleased to know that it was convenient for you. Our commitment to clear communication throughout and after the order process is something we value, and we appreciate your recognition. If you have any further feedback or if there's anything else we can do for you, feel free to let us know.
Reply from The Guitar Fabrik
Hi, Thank you for your review on our guitar kit and our shipping service. We hope you enjoy your guitar kit build and really look forward to receiving your news on the complete guitar. Best regards,
All the products are of very good quality
All the products are of very good quality, from the tools to the stains and the guitar kits! I'm on my 3rd guitar and I'm very happy with the items. But beware: these are raw products that you'll have to work on, and you'll need to spend some time on them. These kits can't be assembled and played straight away. You need to be a good handyman, if you are, your guitar will be beautiful!
29 October 2023
Unprompted review
Reply from The Guitar Fabrik
Thank you for your fantastic 5-star review! We're thrilled to hear that you find all our products, from tools to finishing products, stains and guitar kits, of very good quality. It's fantastic to know that you're currently working on your third guitar and are very happy with the items.Enjoy and hope to welcome you back soon!!
Reply from The Guitar Fabrik
Thank you for your review and looking forward to having you again soon. Kind regards,
Very serious
Very serious in shipping and customer service. You feel supported in everything. Great kindness.
I purchased a guitar kit that I am very satisfied with.
6 October 2023
Reply from The Guitar Fabrik
Thank you for your kind words, and your kind support in getting the issues with UPS sorted. I hope you enjoy the build now and please do let us know if you have further request.
Reply from The Guitar Fabrik
Thank you for a such great review on our product of Guitar Kit Firebird style. We hope you enjoy the build and if you need further information, please do not hesitate to contact us! Kind regards,
Cheap product and service
Fret Leveling Beam is cheap, the two stripes of sandpaper are glued slightly overflow. Perfect for a tool of precision. So, brand new I have to unstick bad job. By the way, 3 grids level, but what level it is ?
11 October 2023
Reply from The Guitar Fabrik
Hi,
We have tried to reach you by email to verify and provide information on our Fret Leveling Beam product but no replies from you so far. We are sorry for the 2 sandpapers sticked together as this could happen with temperature. We have also updated the information of the product for your information. If you have any further request, please reply to our email.
Kind regards,
Reply from The Guitar Fabrik
Thank you for your wonderful feedback on our service. We look forward to welcoming you back to our store soon. Kind regards,
Nearly perfect
Hello. The guitar neck is perfectly made. good wood work. But it arrived with a small dent, probably during transportation. Nothing serious. I was able to fix it easily, but I think it was the fault of an insufficient packaging. Your product deserves better protection for shipments. I think it is really a very well made product. Thank you.
26 September 2023
Reply from The Guitar Fabrik
Thank you for your feedback. We're pleased to hear that you find the guitar neck perfectly made with good woodwork. However, we apologize for the small dent likely incurred during transportation. We'll review our packaging procedures to ensure better protection for shipments in the future. We're delighted that you consider our products well-made overall.Best regards,
Prompt service
Prompt service. A small problem was resolved swiftly and courteously. And the kit looks great!
29 September 2023
Reply from The Guitar Fabrik
Thank you very much for your 5-star review on our service and the guitar kit. We hope you enjoy the build and look forward to receiving your complete guitar!
Excellent customer service
The kit I ordered could not be sent in full but Eloane kindly reached out to me and we came to a solution promptly. She was very professional and polite and it was a pleasure ordering from The Guitar Fabric. I will definitely be making purchases again
28 September 2023
Reply from The Guitar Fabrik
Thank you for your kind words and we're glad that Eloane could assist you promptly to find a solution. Your kind words about her professionalism and politeness mean a lot to us. We look forward to welcoming you back in the future. Thank you!
First experience, very enjoyable!!!!
Some minor touch ups before painting but overall very good. It was a challenging but also very exciting experience.
30 March 2023
Reply from The Guitar Fabrik
We appreciate your feedback. It's great to hear that you found our guitar kit overall very good. Yes, the experience building a guitar kit as you said is both challenging and exciting, and we are pleased that you have such experience. If you have any specific suggestions or if there's anything we can do to enhance your experience further, please feel free to let us know. Also, we would love to see your complete guitar!!
The build quality is spectacular
16 September 2023
Reply from The Guitar Fabrik
We are delighted to hear that you found the build quality of our SG stype guitar kit with Flame maple top to be spectacular. Please do send some photos, video of your guitar with us. Thank you and we look forward to having you again in a near future.
Warm regards,
The Guitar Fabric team
First impressions are good.
Easy ordering and fast delivery. Only slight damage to the outer carton. A quick check of contents and all is ok. Wood on both body and neck seems good and free of blemishes, so would probably take a stain or natural finish. Neck fit is ok. Will be my first kit build. One gripe is that the fret ends seem excessively bevelled taking around 4-5mm off the effective neck width in some. Luckily not a bendy player so hopefully will be usable or maybe a candidate for my first re-fret also.
18 September 2023
Reply from The Guitar Fabrik
Thank you so much for sharing your initial impressions and experience with us. We genuinely appreciate your feedback and are pleased to hear that your first impressions have been positive.
We're delighted that you found the ordering process easy and that your kit arrived promptly. However, we apologize for the slight damage to the outer carton during transit.
It's great to know that the wood on both the body and neck appears to be in good condition without any blemishes. This is crucial for achieving the desired finish on your guitar. We're confident you'll create something truly special.
Regarding the fret ends, we're sorry to hear about your concern. Your feedback is valuable, and we will certainly look into this matter to ensure better quality control in the future. If you ever require assistance or have any questions during your kit build, please don't hesitate to reach out to us.
Once again, thank you for choosing our kit, and we hope you enjoy the journey of creating your own unique guitar. If there's anything else you'd like to share or discuss, please feel free to get in touch.
Warm regards,
The Guitar Fabric
Reply from The Guitar Fabrik
Thank you for sharing a such wonderful review!! Thank you and looking forward to having you back very soon.
Kind regards,
The Guitar Fabric
Bodyshape in photo's does not resemble product
This is an updated review:
My original one was 1 star with the following message:
"The firebird body in the photo is absolutely not the same shape as the firebird body I have received."
I didn't really give The Guitar Fabric a chance to fix it before I made the review because I was disappointing and the review request was send before I had even received my package. My policy when receiving the review request before the product is a review on the unboxing experience and that one was bad.
However, the people from Guitar Fabric have been the best ever updating the store listing, building a new body in the shape previously listed on the site, getting it to me and dealing with a local courier that's causing an incredible amount of issues.
I haven't received the new body yet thanks to the local Courier but I'm fairly sure everything will be fine.
I have the full confidence the people from The Guitar Fabric will make it so.
16 September 2023
Reply from The Guitar Fabrik
Hi Frenk
Thank you for your feedback and your updated review on our product and our service.
Our team is on your request and have been communicating with you since we received your email. I know this is not over yet, but we are doing what needed to get you start the build of Firebird kit as soon as possible.
Thank you again, and we will get you updated with the progress of transporter by email.
Kind regards,
The Guitar Fabric
delivery was over a week even though…
delivery was over a week even though the website was showing item in stock and that delivery was 1/2 days. the package arrived in very bad condition but luckily the items inside were okay. Not had time to test fit anything yet and to check if any parts are missing but hopeful all will be okay.
will update once I have completed the project I am currently working on and get the chance to examine this kit properly
12 September 2023
Reply from The Guitar Fabrik
Thank you for sharing your feedback with us.
We apologize for any inconvenience caused by the longer-than-expected delivery time. We understand how important it is to receive your items promptly, and we are actively working on addressing any discrepancies between our website's stock status and actual delivery times to ensure a smoother shopping experience in the future.
We're relieved to hear that despite the package's poor condition, the items inside remained unharmed. However, we understand your concern, and we'll be here to assist you in case you discover any missing parts or issues during your build.
Your decision to update us on the progress of your project is much appreciated. We encourage you to reach out to us via email at info@guitarkitfabric.com whenever you have a moment to examine the kit thoroughly. Your feedback will be invaluable to us in ensuring the quality and satisfaction of our customers.
Thank you once again for choosing us for your project, and we look forward to hearing from you as you work on your kit. If you have any questions or require assistance, please do not hesitate to contact us.
Warm regards,
The Guitar Fabric
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