I had some issues because I received a used key. After contacting support and exchanging a few emails, everything was resolved. Now i'm happy Win11Pro (activated) user.
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Review summary
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What people talk about most
Reviews shaping this summary
I had some issues with my Microsoft Office 365 key. After contacting support and exchanging a few messages, everything was resolved. Now I’m a happy Microsoft Office 365 user.
Company replied
I have been using your guy’s services for about 20 years now since FF11.(when it was The POWERLEVEL) It’s ALWAYS been good, with assistance in handling issues in a timely manner, but these last few in... See more
Company replied
I used Google Translate because I don't know English. They helped me with a problem I had at 4 a.m. and resolved it very quickly; I recommend buying their products—they are super reliable and atten... See more
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Company details
About GVGMALL.com
Written by the company
What is GVGMall.com?
GVGMall.com is an online platform for digital products, offers PC and video game codes, also software license codes including operating system Windows10 pro, Windows 11 CDKeys, windows 11 home, Windows10 home etc. and office software office2021 pro, office 2019 pro, office 2016 etc., also supoort multilingual in the site. Buy Windows 11 pro key, choose genuine GVGMall！
GVGMall.com is established in May 2017. The team behind GVGMall.com has over 8 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts users first.
Customer Support
Our customer service team is always customer-centric and committed to providing an excellent support experience. No matter when and where, our professional team is ready to provide you with 24-hour assistance to ensure you get a smooth and worry-free service experience. Whether answering questions, handling problems or providing personalized suggestions, we always stand at your perspective and become your trusted partner, so that you can feel our professionalism and sincerity in every interaction.
Make purchasing simple
We are committed to making it easier and more efficient for you to purchase your favorite games or software. When you purchase a game or software on our platform, you will immediately get a unique key in your account or receive an email with a unique key, allowing you to easily activate and start playing. We provide clear redemption guides for each platform to ensure that you can complete the operation without any worries. All products are digital, which not only greatly shortens the delivery time, but also makes your purchase experience more environmentally friendly and sustainable. By simplifying the purchase process, we let you focus on the game or software itself and enjoy the fun faster.
Is GVGMall.com legit?
We are a trusted and established company with a solid reputation for delivering top-quality games and software services. With over one million satisfied customers, we have built a strong track record of reliability and exceptional customer support.
Recently, some unscrupulous merchants in the market have pretended to be the gvgmall brand and sold substandard products, which has affected us and users. Make sure you shop at the trustworthy and genuine GVGMALL.com.
Contact info
United States
- service@gvgmall.com、market@gvgmall.com
- gvgmall.com
Windows 11 Pro Key $27 on Gvgmall.com
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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SOLVED - Downgraded License
My License suddenly stopped working and I got literally no answer back from customer support.
I would really reconsider buying anything on this website.
Edit (3/7/26): problem solved. The delay on the answer sounded sketchy, but it really may be troublesome dealing with so many customers. Nevertheless, everything working 100% now.
1 July 2026
Unprompted review
Reply from GVGMALL.com
We sincerely apologize for the unpleasant experience. Please note that we had already addressed your issue and sent a replacement key via email before you posted this review. Kindly check your inbox (and spam folder) for the new code. If you continue to face any difficulties, just reply to our email and we’ll be happy to help further. We value your feedback and hope to resolve this to your satisfaction.
I had some issues with my purchase…
I had some issues with my purchase because I bought the wrong version, but the support team was very helpful and assisted me in resolving the problem.
30 June 2026
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Reply from GVGMALL.com
Thanks for rating gvgmall.com with 4 stars! Glad you had a great experience. Wishing you happiness and continued success!
Quick and easy
30 June 2026
Reply from GVGMALL.com
We're truly grateful for your 4-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
I am very satisfied with the support.
I am very satisfied with the support.
The service was fast, and my problem was resolved. There was a genuine interest in helping, and it was handled efficiently, seeking the best solution. I am delighted with the service and will buy again.
28 June 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
I received excellent support
I received excellent support. They were very attentive and provided a fast resolution to my problem.
26 June 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
NO FUNCIONA PARA MAC
No funciona y no contestan a las peticiones... casi nada funciona para MAC ... OJO NO FUNCIONA PARA MAC, ESTAFA porque no advierten que es exclusivo para WINDOWS !!!
25 June 2026
Unprompted review
Reply from GVGMALL.com
Gracias por tu comentario. Lamentamos profundamente la mala experiencia que has tenido y te pedimos disculpas por cualquier confusión.
Debido a que este tipo de problemas requiere revisar los detalles específicos de tu pedido, no podemos resolverlo directamente aquí. Por ello, te hemos enviado una solicitud de información a través de Trustpilot para que puedas facilitarnos tus datos de contacto y número de pedido. En cuanto los recibamos, nos pondremos en contacto contigo para entender mejor tu caso y ofrecerte la mejor solución posible. Estamos comprometidos a ayudarte y haremos todo lo que esté en nuestras manos para resolver tu problema.
Agradecemos tu paciencia y esperamos poder hablar contigo pronto.
Excellent for Windows 11 Pro
Excellent! I used it to buy Windows 11 Pro. The key didn't work, so I contacted support and they helped me without any problems. They changed the key so I could install it, and when that didn't work, they told me to reinstall my operating system. I did, and it worked perfectly. I recommend it. The key was 100% legal after activation. Excellent.
20 June 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Reply from GVGMALL.com
We at gvgmall.com sincerely thank you for your valuable feedback. Your satisfaction is our motivation. We wish you well in all you do.
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
great customer service and some what…
great customer service and some what easy install will my windows key
12 June 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
A great support
11 June 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
I needed online help to fix a problem…
I needed online help to fix a problem and I was promptly assisted! 10 out of 10!
10 June 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
I had a problem getting a key to work
I had a problem getting a key to work, I contacted support and was promptly given a link to the correct version of the software and it worked perfectly! Highly recommended!
9 June 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
Amazing experience
Amazing experience! Great product, and the customer service exceeded my expectations.
3 June 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Ótima empresa! Great company!
PT-BR
Conheci o site por indicação de um amigo, é a segunda vez que compro com vocês, bons valores, várias formas de pagamento, seguro, bom suporte, atendentes sempre de prontidão e prestativos em sanar suas dúvidas, apenas elogios, parabéns a toda equipe!
EN-UK
I found out about the site through a friend's recommendation, this is the second time I've bought from you, good prices, various payment methods, insurance, good support, attendants always ready and helpful in answering your questions, only praise, congratulations to the whole team!
6 June 2026
Unprompted review
Reply from GVGMALL.com
We are so happy to receive your positive feedback on gvgmall.com! Your kind words mean a lot to us. Have a fantastic day and take care!
easy and quickly
easy and quickly. I had a problem with my license, and they resolved it Quickly
8 June 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Very patient and efficient
The staff kindly helped me with my activation trouble.
7 June 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
i've bought two licenses
i've bought two licenses, w11 pro and office 2024 pro plus, and that's all good!! go safe on that
5 June 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
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