I had some issues because I received a used key. After contacting support and exchanging a few emails, everything was resolved. Now i'm happy Win11Pro (activated) user.
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Review summary
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Reviews shaping this summary
I had some issues with my Microsoft Office 365 key. After contacting support and exchanging a few messages, everything was resolved. Now I’m a happy Microsoft Office 365 user.
Company replied
I have been using your guy’s services for about 20 years now since FF11.(when it was The POWERLEVEL) It’s ALWAYS been good, with assistance in handling issues in a timely manner, but these last few in... See more
Company replied
I used Google Translate because I don't know English. They helped me with a problem I had at 4 a.m. and resolved it very quickly; I recommend buying their products—they are super reliable and atten... See more
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Company details
About GVGMALL.com
Written by the company
What is GVGMall.com?
GVGMall.com is an online platform for digital products, offers PC and video game codes, also software license codes including operating system Windows10 pro, Windows 11 CDKeys, windows 11 home, Windows10 home etc. and office software office2021 pro, office 2019 pro, office 2016 etc., also supoort multilingual in the site. Buy Windows 11 pro key, choose genuine GVGMall！
GVGMall.com is established in May 2017. The team behind GVGMall.com has over 8 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts users first.
Customer Support
Our customer service team is always customer-centric and committed to providing an excellent support experience. No matter when and where, our professional team is ready to provide you with 24-hour assistance to ensure you get a smooth and worry-free service experience. Whether answering questions, handling problems or providing personalized suggestions, we always stand at your perspective and become your trusted partner, so that you can feel our professionalism and sincerity in every interaction.
Make purchasing simple
We are committed to making it easier and more efficient for you to purchase your favorite games or software. When you purchase a game or software on our platform, you will immediately get a unique key in your account or receive an email with a unique key, allowing you to easily activate and start playing. We provide clear redemption guides for each platform to ensure that you can complete the operation without any worries. All products are digital, which not only greatly shortens the delivery time, but also makes your purchase experience more environmentally friendly and sustainable. By simplifying the purchase process, we let you focus on the game or software itself and enjoy the fun faster.
Is GVGMall.com legit?
We are a trusted and established company with a solid reputation for delivering top-quality games and software services. With over one million satisfied customers, we have built a strong track record of reliability and exceptional customer support.
Recently, some unscrupulous merchants in the market have pretended to be the gvgmall brand and sold substandard products, which has affected us and users. Make sure you shop at the trustworthy and genuine GVGMALL.com.
Contact info
United States
- service@gvgmall.com、market@gvgmall.com
- gvgmall.com
Windows 11 Pro Key $27 on Gvgmall.com
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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trustfull service and quick supporting
24 April 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
great service
great service, and fast support, very easy to do your purchase, everyting you need it´s just there, all the information you need, very clear!!!
22 April 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
I purchased with confidence and…
I purchased with confidence and received my key very quickly, everything is fine.
22 April 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
I really liked the convenience and…
I really liked the convenience and price. I also received very fast service that solved my problem! I definitely recommend it!
19 April 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
I’ve been a customer of GVG Mall for…
I’ve been a customer of GVG Mall for several years and have always had very good results. Recently, I had an issue with one of the licenses, and the chat and support service worked very quickly, helping me resolve the problem. Always recommended, and I’m very grateful.
18 April 2026
Unprompted review
Reply from GVGMALL.com
Your positive review of gvgmall.com is greatly appreciated. Thank you for choosing us. Wishing you continued success and happiness!
Costumer service
Support is really 24/7 and they fixed my problem right away
17 April 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
The support is super fast
I bought the wrong key and they helped me super fast and solved my problem.
17 April 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
office 365 License stopped work
I bought an office 365 License and stopped work after a while.
30 September 2025
Unprompted review
Reply from GVGMALL.com
Thank you for choosing gvgmall.com. We sincerely apologize for the inconvenience and the negative experience you've had with your Office 365 license.
Unfortunately, we don't have your contact information, so we are unable to reach out to you directly or look into your issue. To help us resolve this for you, we have sent you a request through Trustpilot to gather more details. Please kindly accept the request and provide the necessary information so we can assist you properly.
We are committed to providing after-sales support to every customer. You may also contact our 24/7 online customer service directly through our website for immediate assistance.
We look forward to your response and the opportunity to make things right.
The best in the business!!!!
The best in the business!!!!
Trust and credibility!!!
16 April 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Great experience
Great experience! The team was very helpful and professional. Everything went smoothly, and I really appreciate their support. Highly recommended.
16 April 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
thanks guys a lot you are the best on…
thanks guys a lot you are the best on this market
13 April 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Works all the time
23 October 2025
Reply from GVGMALL.com
Thank you for your wonderful review of gvgmall.com! We truly appreciate your support. Wishing you all the best and a lovely day!
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
24/7 chat support is amazing
24/7 chat support is amazing, fast, and friendly
26 March 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Great Service team
The service is easy to use and so affordable, I ran into an issue with the first key not working, but was immediately assisted through the chat. A new key was issued and my system upgraded to Windows 11 Pro with no issue. I only give it 4 stars due to the first miss. The service after was absoluely top notch.
26 March 2026
Unprompted review
Reply from GVGMALL.com
Thank you for choosing gvgmall.com, and thank you for your constructive feedback. We will continue to enhance the level and quality of our service to ensure that every customer receives a high-quality experience.
I had some issues with my Microsoft…
I had some issues with my Microsoft Office 365 key. After contacting support and exchanging a few messages, everything was resolved. Now I’m a happy Microsoft Office 365 user.
26 March 2026
Unprompted review
Reply from GVGMALL.com
We are so happy to receive your positive feedback on gvgmall.com! Your kind words mean a lot to us. Have a fantastic day and take care!
Completely inadvisable
Completely inadvisable. If the license you buy isn't valid, they'll start demanding all sorts of things to avoid giving you a refund. I bought an Office license that never worked.
25 March 2026
Unprompted review
Reply from GVGMALL.com
Thank you for choosing gvgmall.com and for sharing your experience. We sincerely apologize that our service did not meet your expectations, and we truly appreciate your honest feedback.
We’d like to kindly clarify that your Office license was successfully activated, which means the product key itself is valid and fully functional. The issue you encountered was related to the installation process, not the validity of the license. Since the product had already been activated, we are unable to offer a refund, as activated keys cannot be resold.
That said, we did not intend to create any barriers—our goal was to help you complete the installation successfully. We have since provided you with a step-by-step solution via email to resolve the installation issue. If you haven’t seen it, please check your inbox (or spam folder), and we’re happy to walk you through it.
We genuinely want to help make things right. If you still need assistance with the installation, please feel free to reply to our email or reach out to us at service@gvgmall.com. We’re here for you.
Thank you again for your patience, and we wish you a wonderful day ahead.
I bought the wrong version and they…
I bought the wrong version and they exchanged it for me, great service
21 March 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Highly recommend
Highly recommend, very responsive and quick support after my key failed to activate, they helped me out and the key is activated now. It was a problem from Windows itself, the key is legit.
18 March 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Reply from GVGMALL.com
First of all, thank you very much for choosing GVGmall. However, I am not entirely sure I understand your question. Our website offers 24-hour online customer service; please feel free to contact us at your convenience, and we will be more than happy to assist you.
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