A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I am happy with my purchase. Cheap delivery, and good quality. The only minus is that no contact from them when delivery will arrive. I send a email about when should I expect delivery and they respo... See more
Company replied
Brilliant have ordered both inshop in person and online. Staff really helpful. Great comms so.you know exactly when deliveries are arriving . Good quality products
Company replied
Placing my order was pretty straightforward online. Followed on with email confirmation, and second giving its intended delivery slot which fell perfect for me. Delivery was a friendly man crew. Wh... See more
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Company details
- #91 of 112 best companies in Building Materials Supplier
- #84 of 113 best companies in Bathroom Supply Shop
- #42 of 56 best companies in Door shop
- #54 of 69 best companies in Garden building supplier
- #61 of 67 best companies in Timber merchant
- #43 of 53 best companies in Plumbers' merchant
About Haldane Fisher
Written by the company
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Contact info
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, United Kingdom
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4.4
Excellent
2k reviews
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Poor communication.
I ordered via click and collect and received my confirmation email telling me that I would be informed when it was ready for collection. I was not informed. When I rang some days later to query the order, Coleraine branch seemed surprised that I hadn’t called to collect the order and that they had no input to the online orders.
27 May 2026
Reply from Haldane Fisher
Good Morning Bryan,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Helpful staff and competitive pricing.
27 May 2026
Reply from Haldane Fisher
Good Morning Bal,
Thank you so much for the 5* review! At Haldane Fisher we believe our customers deserve nothing but the best, and we are committed to delivering just that. We look forward to seeing you again.
Kind Regards
Sandra
Reply from Haldane Fisher
Good Morning Basil,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Great service
Very quick service. Didn’t charge me extra for missing my delivery time and redelivered at no extra cost!
27 May 2026
Reply from Haldane Fisher
Good Morning Shannon,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Reply from Haldane Fisher
Good Morning Ricky,
We're glad to hear your collection was quick! We appreciate your positive feedback.
Kind Regards
Sandra
Online order not recommended by me.
Online order not recommended by me.
I placed an order on Tuesday night, but they never ordered the door only on Thursday. Also checked the stock before I ordered the door, it was not correct. They had none on stock.
I assume better a phone order or maybe a collection instead of delivery. 3-5 working days delivery + couple days what you need to count with.
1 June 2026
Unprompted review
Reply from Haldane Fisher
Good Morning Attila,
We are sorry to hear about the issues with your online order and the stock discrepancy. We appreciate you bringing this to our attention and will review our processes to prevent similar situations.
Kind Regards
Sandra
Reply from Haldane Fisher
Good Morning David,
We're happy to hear you received a good product and on time. We appreciate the kind words.
Kind Regards
Sandra
Delivery driver very helpful more than…
Delivery driver very helpful more than happy with what I bought great service
9 May 2026
Reply from Haldane Fisher
Good Morning Carol,
We are so pleased to hear you're happy with your purchase and our driver's helpfulness. We appreciate your kind words!
Kind Regards
Sandra
Friendly and helpful service from the…
Friendly and helpful service from the staff. Reasonably priced and great product at a great price 👍🏻
8 May 2026
Reply from Haldane Fisher
Good Morning Mr McGurk,
We're so glad you had a positive experience with our staff and found our product to be a great value! Thank you for your kind words.
Kind Regards
Sandra
All good kept informed and new what I…
All good kept informed and new what I was collecting when I arrived
21 May 2026
Reply from Haldane Fisher
Good Morning Rosalind,
We're so glad to hear you had a positive experience and that our communication was helpful. Thank you for your kind words!
Kind Regards
Sandra
I was in Haldane Fisher Ballymena
I was in Haldane Fisher Ballymena. Somehow dropped my mobile and two kind fellows, Mark and David went to no end of trouble to find the owner. You have no idea what their efforts and sincerity means to me. Thank you
28 May 2026
Unprompted review
Reply from Haldane Fisher
Good Afternoon,
We are so glad to hear about the exceptional assistance you received from our team members. Their dedication to helping you is truly wonderful to hear, and we appreciate you sharing your positive experience.
Kind Regards
Sandra
Reply from Haldane Fisher
Good Afternoon Sonia,
We are glad you enjoyed your experience. Thank you for your positive feedback. we look forward to seeing you again soon.
Kind Regards
Sandra
Friendly and efficient service.
6 May 2026
Reply from Haldane Fisher
Good Afternoon John,
We are glad you enjoyed your experience. We appreciate your kind words. We look forward to seeing you again soon.
Kind Regards
Sandra
Great to work with
Easy to use website, fast communication from the business to let me know my order was ready. Very helpful and pleasant staff when I called into collect.
19 May 2026
Reply from Haldane Fisher
Good Afternoon Ruth,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Ordered bulk bag of bark
Ordered bulk bag of bark. Delivered as requested. Perfect condition
15 May 2026
Reply from Haldane Fisher
Good Afternoon Rebecca,
We're so glad to hear your bark order arrived perfectly as requested. Thank you for your positive feedback!
Kind Regards
Sandra
Very fast delivery and good service
17 May 2026
Reply from Haldane Fisher
Good Afternoon Michal,
We're delighted you enjoyed our fast delivery and good service. We appreciate your kind feedback.
Kind Regards
Sandra
Great service
No fuss, ordered online, good price, email next day to say when wouls be delivered, (quicker than delivery estimate at time of order) delivered exactly when said and left neatly in a sensible place.
18 May 2026
Reply from Haldane Fisher
Good Afternoon Paul,
We are so glad to hear that your online ordering experience was smooth and that your delivery arrived quicker than expected and exactly as promised. Thank you for your kind words! We look forward to seeing you again soon.
Kind Regards
Sandra
Very good airrved on time
2 May 2026
Reply from Haldane Fisher
Good Morning Mark,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Friendly helpful staff
17 May 2026
Reply from Haldane Fisher
Good Morning Kevin,
Thank you so much for Your lovely review. It’s great to hear you enjoyed your experience with us and we’ll be sure to pass your kind words onto the team. We hope to welcome you back again soon.
Kind regards
Sandra
Everything arrived as advertised in 3-4…
Everything arrived as advertised in 3-4 days. Perfect
15 May 2026
Reply from Haldane Fisher
Good Morning Kavin,
We're so glad everything arrived perfectly and on time! Thank you for your kind words. We look forward to seeing you again soon
Kind Regards
Sandra
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