Hallcroft Finance Limited Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional mortgage advisors for being extremely knowledgeable, honest, and reassuring throughout the entire home buying journey. Many reviewers note that dedicated staff members go above and beyond to provide clear guidance, making complex financial situations feel completely straightforward and manageable. Consumers also highlight the exceptional overall service, pointing out prompt communication, helpful assistance, and regular updates that keep everything completely stress-free. First-time buyers especially appreciate the efficient support team and rapid response times, which successfully ensure a totally seamless transaction from start to completion.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable staff who make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick communication, constant... See more

Response time

Consumers find response time to be positive, consistently reporting fast communication and regular updates... See more

User experience

People report positive experiences with user experience, highlighting an easy and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightf... See more

Rated 5 out of 5 stars

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal w... See more


Company details

  1. Finance broker
  2. Mortgage broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Jayne Johnson - 5*

Jayne was fantastic throughout the entire process of setting up our Critical Illness & Life Insurance. She is a true expert in her field, answering all our questions thoroughly & confidently.
Jayne's customer service is first class; taking the time to understand our needs and making personalised recommendations based on our situation.
Whilst being thorough, Jayne worked so efficiently from our initial conversation to finalising the policies.
Jayne is a genuinely friendly and approachable person and she made a potentially stressful situation feel positive and comfortable. We can highly recommend her.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

I have been using John to find my…

I have been using John to find my mortgage for a long time. John is amazing and professional. He is always there to answer any questions or queries, day or night. Would defo recommend John. Top Guy. Thank you John 👍🏻

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage

Worked with John at Hallcroft finance a few times now and he’s always very professional and helpful. Finds the most competitive mortgage rates and happy to answer his phone on a weekend. I’d definitely recommend John to anyone

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful and professional service

John Cawley went over and above to get us a mortgage on a 'not so easy to mortgage property.' I will certainly always turn to Hallcroft Finance for any financial support we require in the future. Thanks so very much for a wonderful experience and the professional and dedicated service you have all provided at Hallcroft.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Review of Hallcroft Finance

Review of Hallcroft Finance

I would wholeheartedly recommend Hallcroft for your mortgage needs. As someone who has worked closely with them, I can confidently attest to their professionalism, expertise, and commitment to customer satisfaction.

They stands out for several reasons:

Exceptional Customer Service: Throughout the entire mortgage process, from initial inquiry to closing, their team provides personalized attention and guidance. They prioritize clear communication and ensure that clients are well-informed and comfortable every step of the way.

Expertise and Experience: With years of experience in the mortgage industry, Hallcroft possesses a deep understanding of the market and can offer valuable insights and advice. Whether you are a first-time homebuyer or a seasoned investor, they have the knowledge and resources to meet your unique needs.

Wide Range of Products: They offer a diverse portfolio of mortgage products tailored to suit various financial situations and goals.

Overall, I have been consistently impressed by Hallcrofts professionalism, integrity, and dedication to client satisfaction. Both Andrew and Allie are excellent professionals and will get the job done!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank you John at Hallcroft!

I’ve had the pleasure of dealing with John at Hallcroft recently when organising a mortgage application. The process was really easy and John explained my options in detail at each stage and going above and beyond to make sure my application was submitted quickly to ensure I secured the best rate. John provided a professional service with a personal, friendly touch and I would highly recommend using this company for any future mortgage requirements, I know I will certainly be in touch when it comes to renewing. Thank you so much!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend


Jayne has been an exceptional mortgage advisor throughout our journey. Her professionalism and expertise shone brightly from our very first interaction. With a personalised approach, she meticulously understood our financial requirements and guided us through the mortgage process as first-time buyers. I wholeheartedly recommend Jayne to anyone seeking mortgage advice. She's truly outstanding!

24 April 2024
Unprompted review
Rated 5 out of 5 stars

It was a pleasure dealing with…

It was a pleasure dealing with Hallcroft and particularly with Jayne Johnson. Jayne is a seasoned banking and finance professional, she knows the market and products available extremely well and she provided advice tailored to my needs. I can't recommend her enough!

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Jayne Johnson

Jayne has been amazing with helping me and my partner secure our mortgage offer. Such a lovely lady and always there to answer questions we had anytime. Would definitely recommend 😀

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Jayne was brilliant from start to…

Jayne was brilliant from start to finish. She worked quickly as we had a short timescale to work with and gave us updates throughout! We came away with a better mortgage deal than anywhere else we’d looked

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Best mortgage advisor in Leeds

Andy could not have been anymore accommodating with the complicated circumstances we threw at him for our Buy To Let Mortgage. After years of trying different Mortgage Advisers in Leeds, I can finally stop looking, highly recommend Hallcroft.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Hallcroft have made, what can be very a stressful process, extremely easy. Andrew and Allie have guided us through the process, step-by-step and have taken care of everything. They have been on hand to answer the many questions that we've had and have responded very quickly, every time. Their advice has been spot on and they have managed to secure us an excellent mortgage deal. I highly recommend Hallcroft finance and the exceptional service provided by Allie and Andrew.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Andy and Ali are just brilliant

Andy and Ali are just brilliant! They keep in touch, so I always know what’s going on and they make the whole transaction painless. Need a mortgage? You need Andy!

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service and advice

Andy and Allie were knowledgeable and very helpful in recommending what product we needed. They were responsive and accommodating to our busy schedules. We would recommend them and will be looking to go with them again when we re-mortgage.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Jhon Cawley, what a guy.

I have no complaints whatsoever. Hallcroft and their team have being great all the way through, communication is excellent especially Jhon cawley, what a guy, honestly he is not only one of the nicest people you will meet he is a top mortgage advisor and will bend over backwards to sort things out. I will never use anyone else. Thank you hallcroft team.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Professional and trustworthy

John is very professional and friendly. He is genuine and corresponds well giving us needed information when we needed it. We would definitely 100% recommend John to anyone. Thank you again 😊

7 February 2024
Unprompted review
Rated 5 out of 5 stars

well what can i say,we have had some…

well what can i say,we have had some very challenging issues none of hallcrofts making i hasten to add.jayne of hallcroft was the broker who we were dealing with ,she has been nothing short of amazing ,never phased by my issues and got the job done .excellent thank you jayne

6 February 2024
Unprompted review
Rated 5 out of 5 stars

We were dealt with by Andy

We were dealt with by Andy, who was very patient with us as first time buyers. He explained everything to us in depth; provided us with all the offers available (and were the best deal for us); never put any pressure on us with our choices and was readily available whenever we need him. He has made the process of buying our first home an enjoyable experience and we will be recommending him to our friends and family who are first time buyers, or homeowners alike.

11 January 2024
Unprompted review

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