Hallcroft Finance Limited Reviews 

202
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional mortgage advisors for being extremely knowledgeable, honest, and reassuring throughout the entire home buying journey. Many reviewers note that dedicated staff members go above and beyond to provide clear guidance, making complex financial situations feel completely straightforward and manageable. Consumers also highlight the exceptional overall service, pointing out prompt communication, helpful assistance, and regular updates that keep everything completely stress-free. First-time buyers especially appreciate the efficient support team and rapid response times, which successfully ensure a totally seamless transaction from start to completion.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable staff who make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick communication, constant... See more

Response time

Consumers find response time to be positive, consistently reporting fast communication and regular updates... See more

User experience

People report positive experiences with user experience, highlighting an easy and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightf... See more

Rated 5 out of 5 stars

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal w... See more


Company details

  1. Finance broker
  2. Mortgage broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(202)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are absolutely astonished by how…

We are absolutely astonished by how fast Jayne has been with our whole process she is an absolute fantastic mortgage broker and we are absolutely thrilled with her work we would highly recommend Jayne as she is absolutely fantastic and has such a kind heart and bends over backwards for you to make sure you get the best deals and price everyone should have a mortgage broker like ours Jayne is just simply amazing and we wanna thank her for everything she’s done for us xx

11 January 2024
Unprompted review
Rated 5 out of 5 stars

First time buyer.

Jayne did the best job ever in getting me and my girlfriend a mortgage. We were very nervous as this is the first time we have bought a house and didn’t have a clue where to start. Jayne helped us all the way through and it was stress free we can’t thank her enough. It’s also great to know that if we need Jayne again in the future she is only a call away!! Thankyou so much!!

3 January 2024
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Andy and the team highly enough!

Andy has been fantastic in getting me sorted with the best first time buyer mortgage on the market!

Andy is extremely knowledgable, fast and responsive, always more than happy to jump on a call to chat through my many questions as a first time buyer. Since getting my offer on my property accepted and my original mortgage offer coming through, Andy was also always very on it with securing me the best rate as they changed, meaning my repayments came down by over £50 a month all during the conveyancing period.

I can’t recommend Andy and the team at Hallcroft Finance highly enough. Thank you!

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jayne has provided an excellent service and helped us secure a brilliant deal on a remortgage, she has been there to help with any problems and queries straight away and we would be more than happy to recommend her to anyone looking for a mortgage.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Jayne found me an excellent new…

Jayne found me an excellent new mortgage deal to save money over the short term - and was fast, responsive and knowledgeable. Having worked with her before I received the same friendly, personable experience as always. Would recommend to anyone.

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend more

Couldn’t recommend more

Andrew and Allie have been incredibly helpful and supportive. Despite my many, many questions, Andrew was always on hand to answer them and provide advice and were very flexible with consistent changes and updates to my files. The personal experience was super appreciated as a first time buyer. Thank you

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Jayne Johnson Mortgage advice

Jayne Johnson was very helpful in our recent remortgage application. She worked tirelessly to get us the best deal and did it in a friendly but professional way.I would highly recommend her service and have done to a number of members of the family.
Thanks again Jayne.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service by Andy & Allie!

Andy and Allie were fantastic when helping me choose the right mortgage for me at the end of my current deal - they were super organised and made sure everything went though on time and kept me fully informed right throughout the process

10 November 2023
Unprompted review
Rated 5 out of 5 stars

We dealt with Andy at Hallcroft Finance…

We dealt with Andy at Hallcroft Finance for both our house purchase 2 years ago and now our remortgage, he was amazing. Clearly explained the options and finally he was very responsive with regards to emails and any queries we had. I'd recommend Andy and his team to anyone wanting to arrange a mortgage, both purchases and remortgages.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Andrew is an amazing

Andrew is an amazing, calm and very kind man. He has helped me beyond measure start my new life. Checked in on me to see if I was ok and how else he could help me. He is a true professional and gentleman. I could not have got through the last 12 months without his support, guidance and expertise. He has made my situation and my move seem so much easier. I will be forever thankful.....and back in 5 years to renew my mortgage!

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. John Cawley was my advisor and went above and beyond to help me remortgage my home. I will 100% be returning in the future for him and Hallcroft to help me with future mortgages. Thank you.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Andrew is absolutely amazing

Andrew is absolutely amazing, my wife and I are time time buyers and Andrew has made the whole process so simple and straightforward. He’s always on hand to answer any questions we might have, explained what we needed to do at each stage, and helped us get a fantastic deal on our mortgage. We can’t wait to move into our first home together. Thanks so much Andrew!

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage advice

Andrew was incredibly helpful and supportive in securing me a mortgage in extremely challenging circumstances. He went above and beyond working through his holiday. I would use him again and recommend him

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Our new first home

It was our first time buying a house, Andrew has been so helpful and friendly throughout the process and helped answer all of our many questions! I would 100% recommend to anyone. Thank you Andrew !!

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Dream Team!

After being let down by a previous broker due to being self employed and taken very little credit over the years, Andy and his team were full confident that they could help and assured me they would do their upmost to make sure I secured my dream spot, and so they did!

Can't recommend these guys enough, an absolute pleasure to work with and would recommend to anyone after a personal, no nonsense service and fantastic team that go out of their way. 5 star from me!

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Andrew Hardcastle has saved us £100 per month!

Andrew Hardcastle has as of today already saved us £100 per month on our mortgage & it hasn’t yet gone live! How…1. Excellent knowledge, who knew a mortgage deal could be locked in, well in advance of a fixed rate renewal. 2. Great understanding of the market, his advice was spot on! 3. Acting proactively & delivering his promises -Andrew ran all the rates on the first day possible, as promised. He then found the best deal, being persistent in getting hold of me to agree the rate. The next day the best rates were withdrawn and hiked up. 4. Great communication- Andy has kept us informed at every step and continues to manage things through.
5. Being a genuinely nice bloke, who builds relationships through trust & listening to what’s needed.
Considering there have been 2x increased interest rates between securing our rate and the actual renewal date, making the call to Andy was the best financial decision I’ve made. I would not hesitate to a) recommend him to others b) use him as our mortgage broker until he decides to retire! Thank you

This is how an exceptional mortgage broker does busine

3 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look