Hallcroft Finance Limited Reviews 

202
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional mortgage advisors for being extremely knowledgeable, honest, and reassuring throughout the entire home buying journey. Many reviewers note that dedicated staff members go above and beyond to provide clear guidance, making complex financial situations feel completely straightforward and manageable. Consumers also highlight the exceptional overall service, pointing out prompt communication, helpful assistance, and regular updates that keep everything completely stress-free. First-time buyers especially appreciate the efficient support team and rapid response times, which successfully ensure a totally seamless transaction from start to completion.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable staff who make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick communication, constant... See more

Response time

Consumers find response time to be positive, consistently reporting fast communication and regular updates... See more

User experience

People report positive experiences with user experience, highlighting an easy and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightf... See more

Rated 5 out of 5 stars

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal w... See more


Company details

  1. Finance broker
  2. Mortgage broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(202)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andrew has been more than exceptional

Andrew has been the most helpful, professional, exceptional person throughout our mortgage experience. As first time buyers, we don’t have much knowledge on the process and whenever I have had a question (I have had about 142), Andrew has been there immediately to answer it and put our minds at ease. The process isn’t even over yet, but I couldn’t ask for a better person to handle our mortgage and other needs, I will continue to use Andrew throughout any mortgage, life insurance or building insurance needs. Thank you Andrew

28 July 2023
Unprompted review
Rated 5 out of 5 stars

THANK YOU!!!

It was our 1st time selling/buying a property, Andrew & the team at Hallcroft were always on hand to answer our queries. Everything was explained things to us in a simple manner which made us feel more at ease.

Thanks guys couldn't have done it without you 👍

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Can’t recommend Hallcroft enough

Can’t recommend Hallcroft enough. They are extremely professional and work swiftly. Andy had all our options over to us in a couple of days and he secured the best deal possible for us. The transaction was smooth from start to finish. We will definitely be using these guys again. Excellent service.

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Andrew was absolutely brilliant!

Andrew was absolutely brilliant! He clearly articulated all my options, was prompt in all his replies and was happy to talk through on a call any concerns that I had at short notice.
I would highly recommend him.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Really good people that have helped us out with everything we can. Customer service is very good and the speed at which we have managed to go through the process has been great. Would 100% recommend to everyone.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Andi is absolutely fantastic and I cannot recommend him enough. He is extremely knowledgeable, efficient and super approachable. I would recommend his services to everyone. Thank you so much for all your help.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, honest, timely, accurate advice taking the stress out of findinh another mortgage provider. Andrew is extremely knowledgeable and assisted will all aspects, especially in regards to getting the best interest rate. I would highly recommend his services. Thank you so much.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of interacting with Andrew on our mortgage application, and I can confidently say that he provided excellent service throughout the process. One of the standout features of working with Andrew was his fast response times. Whenever I had a question or concern, he was always quick to respond with helpful information and guidance.

Additionally, Andrew was very easy to communicate with. He took the time to explain the mortgage process clearly and concisely, which made the entire experience much less stressful. His professionalism and expertise were evident in every interaction, and I always felt like he had my best interests in mind.

Overall, I highly recommend working with Andrew Hardcastle as a mortgage adviser. His fast response times and clear communication made the process much smoother than I had anticipated. If you are looking for a knowledgeable and reliable adviser to assist with your mortgage needs, I would definitely suggest reaching out to Andrew.

28 April 2023
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company, communication is very professional they find a solution to help their clients and they reply after 5pm and weekends, not many do that in 2023
very nice people

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Hassle free

Fantastic communication throughout. Hassle free. Andy and the team found me a great deal and made it so easy and stress free. Give them a few details and the team get the job done quick and effectively.
Thanks lads

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Andi and his team offered a great…

Andi and his team offered a great experience during the mortgage review process.

The information received was easy to follow with Andi providing regular updates and taking ownership of the process.

I'd definitely recommend.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company to deal with in helping us to buy our house. Really good response times and gave us really good advice on matters. Would definitely recommend these to anyone wanting a mortgage

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, reliable and responsive!

I've used Andy on two occasions now and could not be more impressed. Knowledgeable, responsive and available - Andy has usefully prompted me for information to enable my applications to be submitted timely when impending rate increases were being applied, and then worked late to ensure my application was submitted that day. This attentiveness has saved me lots of money. Andy was also been extremely patient as I chopped and changed properties (meaning multiple applications) in the Q3 and Q4 2022 chaos. I could not be more recommending of a fellow professional. He is brilliant!

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Team

Andrew and his team have been amazing while arranging the renewal of my mortgage. They made the whole process so simple and kept me informed all the way. A great team and company who really look after their clients. Thank you

17 February 2023
Unprompted review
Rated 5 out of 5 stars

highly recommended friendly and professional

Andi has sorted out mortgages, house sales and anything money related over many many years now and he is amazing. Would highly recommend to anyone. He takes all the stress out of the whole process and happy to help every step of the way. Thanks for all your help over the years and in the years to come…

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgable, friendly and trustworthy

We’ve dealt with Andrew on our residential mortgage, we had been told by another Broker that we couldn’t get the mortgage for the property we had fallen in love with - within 48 hours, Andrew had sourced us a mortgage and got the application through to offer!

27 January 2023
Unprompted review
Rated 5 out of 5 stars

A brilliant mortgage broker!

Andy worked hard to get us the best deal available in this rapidly changing mortgage market. He was responsive and really listened to what we needed to achieve. I'd recommend Andy and his team to anyone wanting to arrange a mortgage - you won't be disappointed.

26 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look