Recently ordered several products to upgrade my home amateur radio station including IC7300 Mk 2, AH730,RM LA145 & JLOAD 200W dummy load. Very competitive offer without hassle. Fast delivery. Very pl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’d subscribed to a “back in stock” alert for the Rigexpert 500 on this site, and another famous store. I guess being the official uk retailer gave W&S an edge but it’s been 10 days now and the ot... See more
Company replied
I’ve used Waters and Stanton quite a few times in the last year since I picked up my amateur radio interest again. I recently ordered an Icom ID50E as I wanted to use DStar. The radio is excellen... See more
Company replied
Everything ordered arrived as expected and in as new condition. I would like to thank Alex for his advice and excellent customer service. Thank you and I'll definitely be shopping with you guys... See more
Company replied
Company details
Written by the company
Waters & Stanton began in 1973 as a partnership between Peter Waters & Jeff Stanton. From a small lock-up shop in those early days, they grew to become one of the largest retailers & distributors of radio communications and accessories. Whilst their roots in amateur radio have remained very firm and their leadership in the UK amateur radio market is unchallenged, the company has moved into other areas of electronics and communications.
Contact info
Deethe Farm Estate, Cranfield Road, Woburn Sands, MK17 8UR, Bucks, United Kingdom
- 01702 206835
- sales@hamradiostore.co.uk
- hamradiostore.co.uk
4.8
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honest good gear ang quick delivery
28 April 2026
Unprompted review
Reply from Waters & Stanton
Thanks for the feedback – much appreciated!
Great service and an excellent product
I bought a Coaxial Antenna Switch CX-SW2PL to connect two antennas to my receiver. Although it was shipped from the UK (outside the EU), everything went smoothly, with no extra charges or import issues. This was clearly indicated by the seller when I placed the order.
The switch feels robust and well-made, and it includes two mounting screws. The technical specifications are printed on the box label, no additional documentation is included. The packaging states it is made in Taiwan.
It switches smoothly between my HF antenna and my VHF/UHF antenna, with solid performance overall. Very pleased with this purchase.
8 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for the detailed review! We’re really pleased everything went smoothly and that you’re happy with the switch’s build and performance. Enjoy using it!
Quick delivery
Ordered items over the weekend and they arrived safely on Tuesday, which was great, however, the DHL driver did not ring the doorbell, left the box on the front step and faked my signature. Luckily I was in so it was not outside for long!
5 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for your feedback — we’re glad the delivery was quick and everything arrived safely. Sorry to hear about the driver’s handling of the delivery, we’ll be sure to pass this on. Much appreciated for letting us know.
Prompt delivery for the parts I…
Prompt delivery for the parts I ordered. What more can you ask for.
7 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks for the great feedback – much appreciated.
We’re really glad to hear the parts arrived promptly and that everything went smoothly. That’s exactly what we aim for.
Thanks again for your support – it means a lot to us.
Great products at great prices highly…
Great products at great prices highly recomend
1 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks very much for your kind feedback – we really appreciate it.
It’s great to hear you’re happy with the products and pricing, and thanks for the recommendation. Support like this means a lot to all of us.
Great customer services helping me get…
Great customer services helping me get the right item I required
28 April 2026
Unprompted review
Reply from Waters & Stanton
Thanks very much for the great feedback – we really appreciate it.
We’re glad our customer service was able to help you find exactly the right item. That’s what we’re here for, so it’s great to hear it made a difference.
Thanks again for taking the time to leave a review.
Excellent advice and service
Based on a trusted review from Peter on their YouTube channel I purchased from them. The price was good, as was the online ordering and delivery.
If Peter says it’s good, it’s worth buying.
Excellent company. Thank you.
73
Roger
M7KXQ
28 April 2026
Unprompted review
Reply from Waters & Stanton
Thanks for taking the time to leave feedback and for choosing us based on a trusted review on our YouTube channel – we really appreciate that.
It’s great to hear you found the price competitive and that the ordering and delivery process went smoothly. We’re glad everything met your expectations.
If you ever need any help or have questions in the future, please don’t hesitate to get in touch.
Delivery was great
Delivery was great . Well packaged and all in one piece . Very good all round really . Thank you very much guys you are doing a great job .
4 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks so much for the kind words – really glad to hear everything arrived well packaged and in one piece. We really appreciate your support and it’s great to know we’re getting it right.
Always found Waters & Stanton a very…
Always found Waters & Stanton a very helpful professional company. This time I ordered an antenna cable for my mobile installation. Arrived in good time, top quality cable made by Diamond of Japan.
1 May 2026
Unprompted review
Reply from Waters & Stanton
Thanks very much for the great feedback – it’s really appreciated. We’re glad everything arrived on time and that you’re happy with the Diamond cable. Always nice to hear it’s proved ideal for your mobile installation.
Waters & Stanton
I have used Waters & Stanton for more than 20 years and they always been helpful, reliable with good delivery times. Highly recommended.
1 May 2026
Unprompted review
Reply from Waters & Stanton
Thank you very much for the kind words and for your continued support over the years – it really does mean a lot to us. We’re delighted to hear you’ve always found us helpful and reliable, and we really appreciate the recommendation
Service seems to have improved with my…
Service seems to have improved with my order arriving in the Scottish Highlands much faster than before . Thank you to all
20 April 2026
Unprompted review
Reply from Waters & Stanton
Thanks very much for the feedback – we’re really pleased to hear your order reached the Scottish Highlands quicker than before. I’ll be sure to pass your thanks on to the team.
Very very happy with my product.
Very very happy with my product,it arrived in the mail in record time from the uk to Australia,and was very well packed and delivered with care.!!!
I will buy from this store again and with no hesitation I highly recommend and trust this seller.!!! Cheers for my great product and your friendly customer service.AAA+
29 April 2026
Unprompted review
Reply from Waters & Stanton
Thanks so much for the fantastic feedback – we’re really glad to hear your order made it all the way to Australia so quickly and arrived well packed. It’s great to know you’re happy with the product and our customer service, and we really appreciate the trust and recommendation.
Cheers, and thanks again for your support
Radio arrived well packaged and in…
Radio arrived well packaged and in excellent condition but the £19.99 I paid for a Saturday delivery was a complete flop, arrived on the Monday after! Probably would have been better if I’d chosen RM tracked 24, never been let down them yet
20 April 2026
Unprompted review
Reply from Waters & Stanton
Thanks for the honest feedback, and I’m really pleased to hear the radio arrived well packaged and in excellent condition. I’m sorry to hear the Saturday delivery didn’t go to plan though – that’s understandably frustrating, especially when you’ve paid extra for it. Your comments about RM Tracked 24 are noted, and we’ll certainly take this on board when advising delivery options in future. Thanks again for the order and for taking the time to let us know.
Fast order processing
Fast order processing, even faster delivery. Excellent cooperation – highly recommended.
24 April 2026
Unprompted review
Reply from Waters & Stanton
Many thanks for your positive feedback. We’re glad everything arrived quickly and that the cooperation went smoothly. Much appreciated!
Everything ordered arrived as expected…
Everything ordered arrived as expected and in as new condition.
I would like to thank Alex for his advice and excellent customer service.
Thank you and I'll definitely be shopping with you guys again.
Many thanks, 73
M7MQF
16 April 2026
Unprompted review
Reply from Waters & Stanton
Thank you for taking the time to leave such a great review. We’re really pleased to hear that everything arrived as expected and in excellent condition. I’ll be sure to pass your kind comments on to Alex — he’ll be delighted. We truly appreciate your support and look forward to shopping with you again soon.
Everything arrived as promised first…
Everything arrived as promised first used w and s when located just outside zsouthend on Sea over 30 year ago.Same excellent service
20 April 2026
Unprompted review
Reply from Waters & Stanton
Thank you very much for your kind review and for sharing your long‑standing experience with us. It’s fantastic to hear that everything arrived as promised and that you’ve received the same excellent service going back over 30 years. We really appreciate your continued support and look forward to serving you again
Quality product and first-class service…
Quality product and first-class service 👍🏻 Why shop anywhere else for your amateur radio needs?
23 April 2026
Unprompted review
Reply from Waters & Stanton
Thank you for your fantastic feedback. We’re really pleased you’re happy with both the product quality and the service. Your support means a lot to us — and we look forward to helping with all your amateur radio needs in the future!
My 2nd purchase from Waters and…
My 2nd purchase from Waters and Stanton. As usual super fast dispatch and very well packaged. In my experience the customer service is second to none. Kind regards
10 April 2026
Unprompted review
Reply from Waters & Stanton
Great news Mr Hoyland - Thanks a lot for the review
Fast delivery, broad portfolio
Fast delivery (to the Netherlands). Waters & Stanton has a broad portfolio for HAM radio enthousiasts. Plus the have good YouTube videos which are informative and not bias.
4 April 2026
Unprompted review
Reply from Waters & Stanton
Cheers Frank - Much appreciated
Icom ID50E from Waters&Stanton
I’ve used Waters and Stanton quite a few times in the last year since I picked up my amateur radio interest again.
I recently ordered an Icom ID50E as I wanted to use DStar.
The radio is excellent in all respects The service I got from W&S was as great as ever. The item arrived by Royal Mail 48 hour delivery. It was well packed against transit bumps!
I have at times had to email or phone W&S for advice and it has always been forthcoming.
17 April 2026
Unprompted review
Reply from Waters & Stanton
Great thanks Martin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.