Handsling Reviews 

great communication the bike fits perfectly and they were very quick to send it out (3 days to the isle of man )

I bought a five spoke carbon front wheel and rear carbon disc wheel. Paid for them on Monday and they were here on Thursday, really well parcelled up and protected.

Super helpful and promt dispatch and delivery

Constant delays and no one kept me up to date with it. I had to chase / ask to find out. The first sales rep I dealt with was the great but then it went down hill when I was passed around a few people. Even when I got the bike it was missing parts and even to this day I have not been sent all the parts I was told I would get. I still have the messages saying this but gave up asking. In addition I had to take the bike to a local store to be correctly built because it kept getting a loose headset while riding it. Headset kept coming loose no matter what I did. it felt like Handsling implied it was my incompetence but when it went into a local store it was corrected it and told it was missed headset spacers so it would never tighten as it was from the factory. Handsling did pay for the invoice for that repair though, and I am grateful for that.
But still missing bits I should have got which is not great and the arm pads are very poor.

Superb customer service nothing was to much trouble. Would always highly recommend you.

I really loved that I got a bike that fitted me on day one. The process was fun and I enjoyed the interaction with the team - very professional. I really felt that I was having a bike build around me and the end result was a testament to that.

Great personal service from start to finish. Regular updates on order progress is provided by your builder. The finished bike is ready to ride as it’s built to your own measurements. Overall a friendly and efficient process.

Pete and the team at Handsling were brilliant from start to finish. Really responsive, knowledgable and super helpful when speccing the new bike. It rides like a dream and is really fast, love it.

Awesome bike. Handsling were great to deal with building bike up to my dimensions and specced to what i wanted. Bike fits like a glove, and ride is sublime

Great service

Good service from order to receiving the bike and giving measurements for the bike and a very good range of colours made it more personal touch.
Would highly recommend there bike bulids.

Amazing bike, great team. Took way longer than the ETA on the site, which was annoying. But the bike itself was well worth the wait

The sales negotiation was good and with fast communication. However, when it came to delivery part has been a nightmare. I still didn't receive the purchase because TNT/FedEx was charging me for duty and tax for importation, but Handsling indicated to me that D&T was on their side. Clearing to me a miscommunication between Handsling and TNT/FedEx which lead to me the onus to wait and manage the communication about this issue. I started the purchase process 43 days ago and still waiting.

Very helpful and quick response - received items i needed in very quick time

What a brilliant company to deal with. I had lots of questions that needed answering before placing an order and they were so patient and helpful. Once I had placed the order it arrived really quickly and well packaged. I can't recommend Handsling Bikes highly enough - they're how every bike shop should be.

Stunning bikes, will not find customer service any better than the guys from Handsling. 👍

Perfect service from a great brand.

Great personal service. I have had to wait for an accessory for my bike to arrive as it wasn't in stock. When the part arrived, one of the Handsling team delivered it personally to my house - brilliant.
The bikes are brilliant too!

great people and great bikes!

Firstly the bike (A1r0evo) is absolutely brilliant! Already got lots of miles on it and it’s good at everything. Comfortable over long distances, fast, climbs really well. Did a 105 mile ride on it and was more than up to it! It took longer than expected to get the bike from order to delivery but that was mainly down to the popularity of the bike and the build queue. But throughout the process the Handsling team were helpful and communicated well. And also they accommodated changes I wanted so the bike was perfect before delivery. Some minor teething trouble when I received the bike but again the Handsling team dealt with it all quickly and helpfully. Would highly recommend the A1r0evo and Handsling if you are looking for a brilliant bike.