Excellent customer service, and excellent purchase experience! I bought my first Chanel vintage full flap and it arrived in pristine condition (to my standards). Pricing is way better than other resel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent customer service, and excellent purchase experience! I bought my first Chanel vintage full flap and it arrived in pristine condition (to my standards). Pricing is way better than other resel... See more
Company replied
I had been looking for a vintage Chanel classic 2.55 Double flap for a while and Hannari is one of the sites that looks most promising. They answered my queries promptly, ordering and payment online w... See more
Company replied
My buying experience with Hannari was amazing. Mr. Nishimura was very patient, helpful, responsive and accommodating. It took me days to decide between a few bags and he sends me additional videos or... See more
Company replied
My beautiful Chanel bag arrived in record time (2-3 days). It’s quality exceptional could not find a single defect. Almost new. Authenticity card matched the bag as described by seller. Will do busine... See more
Company replied
hannari shop authentic pre-owned vintage Chanel handbags. Find every second-hand luxury Classic Chanel shoulder bags, handbags, clutches, totes, and purses on the online hannari shop from Japan. Made from 1980 to 2026 and now.
by Appointment only, Takamatsu-shi, Japan
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality was excellent and better than I imagined. Clear communication and speedy delivery. Would recommend.

Reply from hannari shop

Reply from hannari shop
This was my first time ordering with Hannari and I was impressed with the quality of goods and overall service. Thank you! I'm very happy with my purchase!

Reply from hannari shop
Responds to communication quickly, very easy to deal with, considerate and understanding!

Reply from hannari shop
I bought a Chanel bag as a gift from Hannari. As it was a big purchase, I was a little worried, but I needn't have been. The service from Hannari was first class. They were very responsive throughout. The bag is also fantastic. I can't recommend Hannari highly enough. Thank you.

Reply from hannari shop
The chanel bag i purchased was very beautiful and it is in very good condition they also give me an additional extra discounts that was very nice of them and very fast delivery it arrived in Sweden after 2 days. Thank you Hanari for my beautiful chanel classic flap bag, i’m gonna buy again with you in the future. Highly recomended Hanari they have also reasonable price.

Reply from hannari shop
I can't express how happy I am with this shop. I have bought 2 Chanel bags from them so far, and from the moment I paid until the moment I received the bags, everything was amazing. The support they gave me after my purchase was also amazing. 5 STARS SHOP!

Reply from hannari shop
Excellent customer service, and excellent purchase experience! I bought my first Chanel vintage full flap and it arrived in pristine condition (to my standards). Pricing is way better than other resellers. I’m hoping you will have more vintage bags coming up especially the beige/dark beige vintage flaps. Sorry, the tag has been removed because it will not be returned. I’m keeping this beauty! 🥰

Reply from hannari shop
The Chanel 2.55, medium bag arrived as described in perfect condition. It was a 1995 model and had been beautifully restored while retaining the patina of age. My wife was thrilled. Best, Tony

Reply from hannari shop
I found this shop from Vestiaire Collective and found the official Hannari shop website. The price is very reasonable and the customer service is very responsive. With the shop's 10+ years of experience I felt this is a shop I could trust, and it did not disappoint! The shipping is extremely fast and the condition of my purse is excellent!

Reply from hannari shop
I highly recommend Hannari for classic Chanel vintage bags. They have a great selection of bags and outstanding customer service: always responsive, excellent communication, and helpful.

Reply from hannari shop
Best online shop for vintage Chanel
During my search for a good quality and reasonably priced vintage Chanel, I checked all top websites in the US, top sellers on ebay, a few shops in the UK and Japan. Hannari has the best inventory of classic double flaps that are 20+ years old, which qualifies for vintage in my opinion. They provide the most extensive photos from all angles, a 360 video allowing me to see the bag standing by itself, and is the only seller that lists odor details. All the info transparency is highly appreciated. The bag came in matching all the info
The ordering and shipping process is very easy and simple. The custom duty payment via DHL is very easy. Also the custom duty came in much lower than expected. Great deal!

Reply from hannari shop
Nice shop. Very responsible and quick reply. The backpack is in a very good condition. I appreciate they offer the video of showing the bags from different angles.

Reply from hannari shop

Reply from hannari shop
Bag authenticated that I purchased from here.
Very attentive seller!
Thank you!
My buying experience with Hannari was amazing. The item was packaged nicely and shipped quickly... ordered bag Tuesday and received Friday (in italy). The seller was very patient and helpful because it took me more days to decide between a few bags.
Based on my personnel experience, I very much recommend this site and their items and hope to shop with them again soon.
Thank you Hannari!

Reply from hannari shop
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.