hannari shop Reviews 

92
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent customer service, and excellent purchase experience! I bought my first Chanel vintage full flap and it arrived in pristine condition (to my standards). Pricing is way better than other resel... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a vintage Chanel classic 2.55 Double flap for a while and Hannari is one of the sites that looks most promising. They answered my queries promptly, ordering and payment online w... See more

Company replied

Rated 5 out of 5 stars

My buying experience with Hannari was amazing. Mr. Nishimura was very patient, helpful, responsive and accommodating. It took me days to decide between a few bags and he sends me additional videos or... See more

Company replied

Rated 5 out of 5 stars

My beautiful Chanel bag arrived in record time (2-3 days). It’s quality exceptional could not find a single defect. Almost new. Authenticity card matched the bag as described by seller. Will do busine... See more

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Company details

  1. Bag shop
  2. also in
  3. Handbags Shop
  4. Watch shop

Written by the company

hannari shop authentic pre-owned vintage Chanel handbags. Find every second-hand luxury Classic Chanel shoulder bags, handbags, clutches, totes, and purses on the online hannari shop from Japan. Made from 1980 to 2026 and now.


Contact info

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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4.9

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(92)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Quality

Quality was excellent and better than I imagined. Clear communication and speedy delivery. Would recommend.

17 August 2026
hannari shop logo

Reply from hannari shop

Thank you so much for such a wonderful review — it truly made our day.
We're so pleased the quality exceeded what you imagined, and that our communication and the speed of delivery made for a smooth experience from start to finish. Each piece is personally inspected and authenticated by our team before it ships, and keeping you informed at every step is something we take real pride in — so it means a great deal to hear that it showed.
Thank you again for recommending us — should you ever need anything in the future, we're always happy to help.
With our warmest thanks,
The hannari Team

Rated 5 out of 5 stars

Item received as described and fast.

Item received as described and fast.

5 August 2026
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Reply from hannari shop

Thank you so much for taking the time to leave this review — it really means a lot to our team.
We're delighted to hear your piece arrived exactly as photographed and described, and that it reached you quickly. Every item that leaves us is condition-checked and matched carefully against its listing photos before it ships — and it's especially rewarding to hear that came through on a piece with such quiet, timeless elegance, the kind that deserves to arrive just as beautifully as it left us.
If there's ever anything else we can help with, please don't hesitate to reach out.
Warm regards,
The hannari Team

Rated 5 out of 5 stars
hannari shop logo

Reply from hannari shop

Dear P. A.,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you were satisfied with our service and communication.
It was a true pleasure assisting you. We are especially delighted to know how much you appreciate the beautiful condition of your item. Knowing that it has found a new home where it will be cherished and cared for means the world to us.
Thank you again for choosing hannari. We hope to have the pleasure of serving you again in the future!
Warm regards,
hannari

Rated 5 out of 5 stars

Amazing Experience!

This was my first time ordering with Hannari and I was impressed with the quality of goods and overall service. Thank you! I'm very happy with my purchase!

13 January 2026
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Reply from hannari shop

Thank you so much for your kind words and for leaving us a 5-star review! We are delighted to hear that you were impressed with the quality of our goods and the overall service. It means a lot to us that you are very happy with your purchase from hannari-shop.com.

We look forward to serving you again soon.

Rated 5 out of 5 stars

Fast and authentic

2 December 2025
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Reply from hannari shop

Thank you for your kind review! We’re happy to hear everything arrived fast and authentic. We appreciate your support and hope to serve you again.

Rated 5 out of 5 stars

The best

The best. Super fast. Super reputable.

23 March 2025
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Reply from hannari shop

Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future!

Best,
The hannari team

Rated 5 out of 5 stars
hannari shop logo

Reply from hannari shop

Thank you for your feedback on the beautiful bag and our service. We are committed to providing both high-quality products and excellent customer service. We're glad that you found the service to your satisfaction.

We appreciate your honest feedback regarding the size of the bag. Understanding that not every purchase might fit perfectly, we strive to be supportive through our customer service. Should you need assistance in finding a size that better meets your needs, we are here to help.

Thank you for choosing hannari, and we look forward to serving you again.

Warm regards,

The hannari Team

Rated 5 out of 5 stars

AAA+++

Responds to communication quickly, very easy to deal with, considerate and understanding!

28 October 2024
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Reply from hannari shop

We truly appreciate your generous review and your kind words about our customer service. It means a lot to us that despite the challenges you encountered, you chose to highlight your positive experience with our support team. Your thoughtful feedback encourages us to keep doing our best for all our customers.

Thank you again for your trust, and please don’t hesitate to reach out if you need any assistance in the future. We are always here to help.

Warm regards,

hannari Team

Rated 5 out of 5 stars

First class experience

I bought a Chanel bag as a gift from Hannari. As it was a big purchase, I was a little worried, but I needn't have been. The service from Hannari was first class. They were very responsive throughout. The bag is also fantastic. I can't recommend Hannari highly enough. Thank you.

15 November 2024
Unprompted review
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Reply from hannari shop

Thank you so much for taking the time to leave such a wonderful review! We are truly delighted to hear that you are happy with both the bag and the service you received. It was a pleasure assisting you, and we're thrilled that your experience with us was so positive.

If you ever need anything in the future, please don't hesitate to reach out. Thank you once again for your kind words and your trust in Hannari.

Warm regards,
Hannari Team

Rated 5 out of 5 stars

The chanel bag i purchased was very…

The chanel bag i purchased was very beautiful and it is in very good condition they also give me an additional extra discounts that was very nice of them and very fast delivery it arrived in Sweden after 2 days. Thank you Hanari for my beautiful chanel classic flap bag, i’m gonna buy again with you in the future. Highly recomended Hanari they have also reasonable price.

17 July 2024
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Reply from hannari shop

Thank you for your excellent review and for sharing your experience purchasing the CHANEL Vintage Classic Chain Shoulder Bag. We are delighted to hear that the bag met your expectations in terms of beauty and condition and that our additional discount and the speed of delivery enhanced your shopping experience.

We're especially pleased that the bag arrived safely in Sweden two days after shipment and that you found our prices reasonable. Your satisfaction is our top priority, and hearing that you are considering future purchases with us is the highest compliment we could receive.

Thank you once again for choosing hannari and for your high recommendation. We look forward to the opportunity to serve you again and to continue providing you with high-quality, vintage luxury items.

Warmest regards,

The hannari Team

Rated 5 out of 5 stars

I can't express how happy I am with…

I can't express how happy I am with this shop. I have bought 2 Chanel bags from them so far, and from the moment I paid until the moment I received the bags, everything was amazing. The support they gave me after my purchase was also amazing. 5 STARS SHOP!

30 April 2024
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Reply from hannari shop

Thank you so much for your glowing review and for returning to hannari for your Chanel bag purchases. We're thrilled to hear that you've had such positive experiences with us, from the initial payment to the delivery of your bags.

Your satisfaction is our top priority, and we're delighted that you found our post-purchase support to be exemplary. It's customers like you that inspire us to maintain our high standards of service and quality.

We truly appreciate your continued trust in hannari, and we look forward to the opportunity to serve you again in the future. Thank you once again for recognizing us as a 5 STARS SHOP!

Warmest regards,

The hannari Team

Rated 5 out of 5 stars

Gorgeous Vintage Flap

Excellent customer service, and excellent purchase experience! I bought my first Chanel vintage full flap and it arrived in pristine condition (to my standards). Pricing is way better than other resellers. I’m hoping you will have more vintage bags coming up especially the beige/dark beige vintage flaps. Sorry, the tag has been removed because it will not be returned. I’m keeping this beauty! 🥰

10 May 2024
Unprompted review
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Reply from hannari shop

Thank you so much for your fantastic review and for your recent purchase of the vintage Chanel full flap. We're thrilled to hear that it arrived in pristine condition and met your high standards. It's wonderful to know that you appreciate the unique charm and quality of vintage bags.

We understand your interest in expanding your collection with more vintage pieces like the Lady Diana. While we currently do not have vintage classic flaps in beige, we are always on the lookout for exceptional items to add to our inventory. Rest assured, we will notify you as soon as we have something that meets your preference.

Thank you once again for choosing hannari for your luxury bag needs. We value your enthusiasm for vintage Chanel and look forward to helping you find more treasures to cherish.

Warmest regards,

The hannari Team

Rated 5 out of 5 stars

That you can purchase without fear as this organisation operates with the highest level of integrity.

The Chanel 2.55, medium bag arrived as described in perfect condition. It was a 1995 model and had been beautifully restored while retaining the patina of age. My wife was thrilled. Best, Tony

19 February 2024
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Reply from hannari shop

Dear Tony,

We are incredibly grateful for your kind words and the time you took to share your experience with us on Trustpilot. It brings us immense joy to know that you and your wife are pleased with the Chanel 2.55 medium bag. Our team is passionate about providing only the best in both product and service, and hearing your feedback affirms the hard work we put in every day.

Ensuring the authenticity and quality of our vintage collection while maintaining the unique history of each piece is at the heart of what we do. We're thrilled to hear that the bag's condition and its careful restoration met your expectations and that it brought joy to your wife.

Your trust and satisfaction are what motivate us to continue striving for excellence. Should you or your wife have any future inquiries or need further assistance, please know that we're always here to help.

Thank you once again for choosing us for such a special purchase. We look forward to the opportunity to serve you again in the future.

Warmest regards,

The hannari Team

Rated 5 out of 5 stars

Great service, Fast shipping, Trustworthy

I found this shop from Vestiaire Collective and found the official Hannari shop website. The price is very reasonable and the customer service is very responsive. With the shop's 10+ years of experience I felt this is a shop I could trust, and it did not disappoint! The shipping is extremely fast and the condition of my purse is excellent!

17 January 2024
Unprompted review
hannari shop logo

Reply from hannari shop

Hi there,

We're absolutely thrilled to receive such glowing feedback from you! Knowing that you found us through Vestiaire Collective and decided to visit our official Hannari shop website truly warms our hearts. We're dedicated to offering not only reasonable prices but also exceptional customer service, and we're so glad you noticed.

Your trust in us, especially highlighting our over 10 years of experience, means the world to us. We understand the importance of trust in our industry, and we're delighted we could live up to your expectations. It's wonderful to hear that the shipping was to your satisfaction and that the condition of your Chanel Full Flap Chain Shoulder Bag Crossbody in Black Quilted Lamb met your standards. We take great pride in the quality of our vintage and classic pieces, and your satisfaction is our highest reward.

Thank you once again for choosing Hannari. We hope your new purse brings you joy and elegance on every occasion. Should you have any more questions or need further assistance, please don't hesitate to reach out.

Warmest regards,

hannari

Rated 5 out of 5 stars

Outstanding customer service

I highly recommend Hannari for classic Chanel vintage bags. They have a great selection of bags and outstanding customer service: always responsive, excellent communication, and helpful.

11 September 2023
hannari shop logo

Reply from hannari shop

Thank you so much for taking the time to share your experience and for the high recommendation. We're overjoyed to hear that you've found satisfaction with our selection of classic Chanel vintage bags and that our customer service met your expectations in responsiveness, communication, and support.

At hannari, we pride ourselves on curating a collection that resonates with the timeless elegance and quality Chanel is renowned for, especially with treasures like the CHANEL Classic Double Flap 9" Chain Shoulder Bag in black Lambskin from the 1991-1994 era. It’s heartening to know that our efforts to offer exceptional service and vintage classics have contributed to your positive shopping experience.

Your feedback is incredibly valuable to us as we continue to strive for excellence in all areas of our service. We look forward to the opportunity to serve you again and to exceed your expectations with every vintage find you add to your collection.

Thank you once again for your support and trust in hannari. Please do not hesitate to reach out for any future needs or queries.

Warmest regards,

The hannari Team

Rated 5 out of 5 stars

Best online shop for vintage Chanel

Best online shop for vintage Chanel
During my search for a good quality and reasonably priced vintage Chanel, I checked all top websites in the US, top sellers on ebay, a few shops in the UK and Japan. Hannari has the best inventory of classic double flaps that are 20+ years old, which qualifies for vintage in my opinion. They provide the most extensive photos from all angles, a 360 video allowing me to see the bag standing by itself, and is the only seller that lists odor details. All the info transparency is highly appreciated. The bag came in matching all the info

The ordering and shipping process is very easy and simple. The custom duty payment via DHL is very easy. Also the custom duty came in much lower than expected. Great deal!

21 July 2023
Unprompted review
hannari shop logo

Reply from hannari shop

We are profoundly thankful for your detailed and glowing review. It's truly rewarding to learn that hannari stood out as the best online shop for your vintage Chanel needs, amidst your comprehensive search across top websites in the US, eBay sellers, and stores in the UK and Japan.

Our commitment at hannari is to offer an unparalleled selection of vintage Chanel, especially classic double flaps that are over 20 years old and indeed qualify as vintage treasures. We are thrilled to hear that our efforts in providing extensive photos, 360-degree videos, and even listing odor details have significantly contributed to a transparent and satisfying shopping experience for you.

It is particularly pleasing to know that the bag you selected matched all the information provided and that the ordering, shipping process, and customs duty were to your satisfaction and expectation. We always strive to make every step as smooth and effortless as possible, and we’re glad to hear we’ve succeeded in your case.

Your kind words are a great encouragement for us to continue our dedication to excellence and transparency in all we do. We are truly grateful for your recommendation and are overjoyed to have offered you a great deal.

Should you need any further assistance or have another vintage treasure in mind, please remember that we are just a message away. We look forward to the opportunity to serve you again.

Warmest regards,

The hannari Team

Rated 5 out of 5 stars

Nice shop, i will come again definitely

Nice shop. Very responsible and quick reply. The backpack is in a very good condition. I appreciate they offer the video of showing the bags from different angles.

4 June 2023
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Reply from hannari shop

Thank you so much for your kind words and for recognizing our efforts to be a responsible and responsive shop. We're delighted to hear that the CHANEL Backpack Chain Bag in black Quilted Flap made of Lambskin Leather has met your expectations in terms of condition and quality.

At hannari, we understand the importance of transparency and detail when it comes to purchasing vintage classics online. We're thrilled that you found value in our video presentations, showcasing our bags from various angles to provide a clearer and more comprehensive view of what you're investing in.

Your satisfaction is our top priority, and we're glad to have provided you with a positive shopping experience. We appreciate your acknowledgment and are here to continue offering high-quality service and products.

Thank you again for choosing us for your luxury bag needs. We hope to serve you again in the future and assist you in finding more timeless pieces for your collection.

Warmest regards,

The hannari Team

Rated 5 out of 5 stars

Would buy again

The item was exactly as described and was received in a timely manner

8 May 2023
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Reply from hannari shop

Hi, thank you for your message.
We are so happy to hear that you received the item.
I hope you have a beautiful day and night with the bag.
Thank you so much.

hannari

Rated 5 out of 5 stars

Chanel classic double flap small

My buying experience with Hannari was amazing. The item was packaged nicely and shipped quickly... ordered bag Tuesday and received Friday (in italy). The seller was very patient and helpful because it took me more days to decide between a few bags.
Based on my personnel experience, I very much recommend this site and their items and hope to shop with them again soon.
Thank you Hannari!

10 April 2023
hannari shop logo

Reply from hannari shop

We're profoundly grateful for your wonderful feedback and are thrilled to hear about your amazing buying experience with hannari. Knowing that the packaging and swift delivery of your CHANEL Classic Double Flap 9" Chain Shoulder Bag in black Lambskin to Italy met your expectations truly delights us.

Your acknowledgment of the patience and helpfulness extended by our team during your decision-making process underscores our commitment to customer satisfaction. We understand that choosing the perfect vintage bag is a significant decision, and we're glad we could assist you comfortably at your pace.

Your recommendation means a lot to us, and we're heartened to know you would consider hannari for future purchases. We aim to provide not just exceptional products but also an outstanding shopping experience, and your feedback is a valuable affirmation of our efforts.

Thank you once again for choosing us for your luxury bag needs. We look forward to the opportunity to serve you again soon and to continue providing you with items that meet your high standards and preferences.

Warmest regards,

The hannari Team

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