Super good location, close to both harbour, beach, restaurants and shops. Relevant equipment in the apartments. Modern apartment with all necessary facilities including washing machine and AC. Good se... See more
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Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
6900, Lugano, Switzerland
Replied to 100% of negative reviews
Typically replies within 1 week
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Great cooperation between owners and Happy Rentals employees in every segment of business here in Croatia. Our guests are very satisfied with all services and support by HR team.
Best regards,
Proud owner of 5* Wellness Villa Harmony in Croatia.

Reply from Happy.Rentals
Happy Rentals sent clear and concise information. The apartment was as advertised, had everything we needed for our stay. It was close enough to centre of village to reach restaurants in 5mins and lift in 10 at most, but also far enough away from any noise in the centre. Sauze is a lovely village, with enough going on to keep you busy every night, but not too crazy that you can’t share experience with family. We felt safe, all locals very friendly. Our host replied to messages almost immediately and was so helpful. I’ll use this company again for sure!

Reply from Happy.Rentals
My family stayed in a condominium apartment in the Chamonix Valley in March 2025. The apartment was exactly as depicted online at Expedia. Happy Rentals has several offices in the valley, including one just a five minute walk from our apartment. It was convenient on two occasions to visit the office for inquiries.

Reply from Happy.Rentals
Great locality with many restaurants and shops nearby, large and well equipped terrace, garage parking.

Reply from Happy.Rentals
Perfect Spot in Sauze D’Oulx!
We had a fantastic stay here! The location is spot on—just a short walk to the chair lifts, which made getting on the slopes super easy. Plus, there are loads of great restaurants and bars nearby, so we never had to go far for a good meal or après-ski drink.
The apartment was really well-equipped with everything we needed, clean, cozy, and a great place to relax after a day in the mountains. The hosts were awesome—really friendly, helpful, and made sure we had everything we needed. Shout out to Ilona!
Would 100% stay here again—highly recommend!

Reply from Happy.Rentals
Good apartment with lot of space and two bathrooms. The location is perfect, the supermarket (Polli) is walking distance.

Reply from Happy.Rentals
We stayed in Italy/Sauze d'Oulx and had a pleasant stay! The private appartment was small but since we were skiing all day and ate dinner at the local restaurants, we mostly needed it for sleeping. Location was great: close to center but still away from all the after-ski noise. We were actually the only ones in the whole building so it was really quiet! The village is awesome and beautiful! We had some issues with warming but the local office helped us immediately and everything went smoothly. The double bed is a sofa bed but it was surprisingly good and we slept well. The floors are quite cold in the winter, some extra shoes or crocs would've been useful. Also a door mat for dirty shoes inside the appartment could be good to protect the floors. Eco tip: recycling was made very easy in the village. The appartment has no different bins for different type of waste but we did our best!

Reply from Happy.Rentals
Appartement was simple but great. Good location, close to city center and a dedicated car park place. Thanks to Happy Rentals, clear instructions, easy check in and out and keys facilities. The only remark is that payment was in Switzerland so extra fees to consider !

Reply from Happy.Rentals
Apartment Aiguille de midi Happy Rentals Chamonix
Do not stay in this apartment unless you are partial to an all night Rave or are nocturnal!
We are not exaggerating sitting and trying to sleep in the apartment is completely impossible . Company reviews misleading and i’m not exaggerating when describing the noise aggravation. Company states this is a place for families or a couple to relax. This is completely untrue and all parties dealing with the rental accommodation are completely unhelpful once you arrive and they have your money.. watch out for the company misrepresentation as they remove negative feedback giving you a false sense of security. Mark and Jennifer who represent this listing are completely unhelpful and just advised us to spend our holiday contacting the police to solve their problems.
Apartment has old wooden windows with no sound insulation and pictures are misleading as it could definitely do with new carpet and is in need of some attention!
DO NOT RENT THIS APARTMENT OR DEAL WITH THESE PEOPLE.

Reply from Happy.Rentals

Reply from Happy.Rentals
The apartment was clean, good organized, location great. Everything important is on walking distance. If needed help and asked online, answer would come in minutes. Had a great time, safe and comfortable.

Reply from Happy.Rentals
We stayed at La Stella Alpina in Sestriere, great communication before and easy key collection. We also had a issues with cleaners still in the apartment on arrival. My problem was the apartment itself, I appreciate it's someone home but there is no storage space for 5 people, one wardrobe had the owners stuff in there, coffee table full of clutter, not even space for cup, why have magazines from 2016 ! Table lamps also full of clutter. We also had issues with half the plug sockets not working and some lighting not working. With only a 3 seater sofa, after a day's skiing not the best for 3 adults and 2 teenagers was too cramped but that was our fault. Someone from happy rentals needs to contact the owners to remove their personal effects and clutter before renting this apartment, its not as it shows on the photos. The electrics need to be checked too as the main fuse box popped which could be related to the sockets and lights . The comfy beds and permanent running hot water were a positive

Reply from Happy.Rentals
Top service and top appartement with a sexy view !!

Reply from Happy.Rentals
The accommodation is excellent, very clean and tidy,
nice welcoming gesture, very easy key collection and drop-off.
Great location, just a few steps from the ski lift.
Excellent service and accessibility of the host.
I recommend this apartment

Reply from Happy.Rentals
We stayed at the Appartamento Pian dei Larici, Sauze D'Oulx, Italy.
Contacted by the host a day before, who was superb and helpful, and received the arrival instructions via email then too, which were clear and precise.
We arrived 30 mins before we were supposed to (1600 check in), due to the transfer, found the apartment, but it hadn't been cleaned, i contacted the host who said they were running late due to a high number of apartments being cleaned, we left at 1615 for food and returned about 1900 and it was cleaned.
The apartment itself was nice, had everything we needed. Unfortunately there was a horrendous smell in the kitchen, we initially assumed the bin, so left that outside, but the smell continued, took us 3 days to realise it was the radiator vase, no idea what was in it (old food maybe), so left that outside, and the smell was gone from the kitchen.
The electrics.... the light fitting in the living room had wires pocking out of it, the socket next to the TV was hanging out (again, bare wires), the socket in the living room, when you pulled the plug out, the whole socket would come out of the wall.
Bur other than the stated issues, the apartment was ok.

Reply from Happy.Rentals
Very nice apartment in the center of Le Tour village. Location is great, accommodation as well with 3 nice and real bedrooms, good quality of bed and 2 bathrooms.

Reply from Happy.Rentals
We had our doubts initially after our initial booking through Happy Rentals that we already had fully paid for got cancelled last minute, but Happy Rentals was super helpful in accomodating and offering a much better apartment in Vallorcine.
Smooth communication with Jennifer. Thanks for the service, we'll come back

Reply from Happy.Rentals
Studio Paradiso is a modern and well-equipped apartment in a fantastic location. We would definitely stay here again

Reply from Happy.Rentals
We stayed at La Verte 23 at the Grand Montets in Chamonix. Apartment was well kept. Directions from Happy Holidays were clear. We never had to reach out to talk to the staff.

Reply from Happy.Rentals
Met all our needs for a family ski holiday.

Reply from Happy.Rentals
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