Happy.Rentals Reviews 623

Wonderful location and awesome cleanliness

contact person was helpful and kind
apartment was comfortable, warm and big enough for 2 adults and 3 teenagers
location was great!

The double bed is actually a sofa so not so comfortable..

The kitchen is less than basic...No kettle even to make tea or coffee.

Hot water lasts for 1 person only.

You need to wait more than an hour for the next shower.

And the hosts are not nice.. we were 3 man ask for another blanket for the 2 man sleeping at the soaf and they refused.

Shame.

Short stay with the family to ski.
We were 4 adults and two children. Nice appartment with two bathrooms and all you need. Only a few minutes by car to Argentière where the kids went to ski class.

Good communication when making the reservation and prior your stay with clear instruction provided for self check-inn.

Stayed in Studio Placide in Sauze D'Oulx

Great property set up correctly for a ski holiday. Good comunication from team

Location was great, comfort and cleaning was perfect, staff very helpful.
I’am going to visit very soon again besause my doughter is in study in lugano, for next trip there im a obligative to do reservation here or in booking if u can text me here,
Thank you
Sincerly Besfort.

Greate place and vue. Some problem with hot water and shower. And also the cleaning should be done a bit better. We gave a feedback to the team.
The managing team is very supportive and they helped us quickly with one of our problem.

Great location, apartment met our expectations. When dishwasher wasn’t working a technican was sent over immediately. Easy to make contact with customer services.

The check-in is perfect: All the information necessary to get the keys of the apartment were provided weeks before the travel (location of the office, direction to the apartment, code of the box,...). Apartment was clean, kitchen fully equipped and aditional information about the region.

This is the third time we have rented a chalet from Happy Rentals. Once again the setup was great. And the team is always on hand to answer any questions. Many thanks for your excellent service.

Terrible experience as a landlord and very unprofessional way to act,
avoid if is possible

The presentation for everything is congruent. Helpfull and comprehensive at any time and under any circumstances. Straight and clean concept and environment. Very recommandabe.

Good location (7 minutes walk to the Auditorium), fully and tastefully equipped apartments, private parking (a bit difficult to access with a larger car due to the very steep and narrow road), very good value.

Wery bad . We rented apartmen in malta and that was so bad that we stayet only one day( was reserved 6 nights) and money was not returned.

The location is nice, but only for 2 people. Thank God the weather was nice. Otherwise she would have been a bit small. The bed is folded out of the sofa. Of course it's not that comfortable but it's okay ;-) The garden and the seating area outside are great.

This was our fourth booking through Happy Rentals. Our apartment in Calahonda was clean, well equipped and in great condition. As ever Anna in the Marbella office was invaluable in helping to make our stay enjoyable. Thank you.

The communication was great. Everything worked very well.

September 24 my husband and i booked to stay in an apartment in a complex I had stayed in with my daughter 8 years ago, thinking it would be as good as the 1st time.
The complex itself upon arrival immediately looked different. Refuse all over the pavement outside, dirty hallways unkempt look.
On entering the apartment at Misrah Simar complex, Gozo,Malta, hosted by Mickael we were met with an overwhelming mouldy smell. The floors were dirty and covered (throughout the whole apartment) with long black hair. When we entered the kitchen/loving area we were met with a wall, where the air conditioning unit was, that was covered I. Black mould and damp peeling plaster. The furnishings were very old and filthy with dust and even cobwebs and soft furnishings were worse for wear, stained and no padding left.i put my finger over the surfaces making marks,the dust was of weeks not cleaning! The light fittings were hanging off the walls, plug sockets loose and the oven was grim and didn't work properly. There was clutter in cupboards including a cupboard door that had been ripped out)with no repair) from the kitchen to make a gap for a washer. The dining room table was full of stains and grease. The kitchen itself had had a wipe but was still dirty with crumbs all over. The sink stank and on inspection beneath the plumbing was taped up but still leaking with a bucket yo catch the water. Dirty inside the cupboards with filthy cloths left and the living room cupboards doors broken a s hanging off.
Bathros were not cleaned well and mould present in shower. Bed linen old but clean but on closer inspection under covers the pillows were brown with stains. Mattresses old and hard. Outside patio area had old Dirty stained furniture and litter. No parasol or sunbeds. The pool was Dirty and teaming with dead ants. When we told the host over the phone he blamed the cleaning team who he called and they returned to the apartmemt. We told the supervisor it was more than just the cleaning. The host had at first said he would get the tram back the next day and we explained we would not stay as it was unfit all round and after him trying to make us stay we refused and demanded a refund. We left with the supervisor and he returned the team to their homes
He then kindly met us afterwards to help arrange new accompdation. We had booked this particular apartment for 9 nights and a further 5 nights in another aprtment to complete a 14 night stay in Gozo so we contacted the host of the latter and they very kindly found us an alternative apartment amd also extended our stay in the apartment already booked.
Both were not with Happy Rentals & were absolutely stunning! When I reviewed the Misrah Simar apartment Mickael lied on his answer saying the cleaning team turned the apartment around I'm an hour and we were issued a partial refund. We know this isn't true because we left with the team and the supervisor as stated above met is within half an hour and we demand a full refund ro pay for alternative accommodation.
I suffer within food Intollerences, IBS and anxiety and left the apartment in tears as I had taken my husband here expecting our 1st holiday together in 28 years to be like the honeymoon we've never had. I fell ill as I hadn't eaten all day as I have to be extremely careful what I eat and we had hoped to get to the apartment and go to Greens in Victoria (main Gozo) for supplies
We didn't get to our new accommodation until around 9.30 pm so I was unable to eat until 11pm after leaving Bristol airport at 6am.
I stayed in bed for the first two days drained and ill. We decided to for go our planned excursions of scuba diving and boat trips to stay for an extra 3 nights to make up for missing out. Thank fully our stay in the other apartments was what we'd hoped for. We will never book with Happy Rentals or Mickael (especially) ever again!!!

The care of Anna on site was excellent, always available and fast. The facility is highly recommended, neat, well maintained and right on the beach. Lots of stalls nearby and the pool clean with a small bar at the same time. The busy main road is rarely heard. The apartment itself is ok and the balcony very nice. The equipment of the apartment could be better at the price level. Cleaning should also be better. Unfortunately, we had to go over it ourselves, but maybe we are a bit sensitive. I would also have liked an initial equipment for the first few days. Otherwise top and recommended. We will be back.