We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... See more
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Review summary
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Reviews shaping this summary
Working with Nicolas has been a pleasure. He’s very prompt with responses, detailed oriented ( which makes such a difference when putting together a month long trip for 5 adults) & so cordial & easy... See more
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Heading to the Galápagos Islands??? Look no further to help create your perfect itinerary! Nicolas Bayas of Happy Gringo was very knowledgeable in getting us to the many locations and hotels for the... See more
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We had an excellent experience booking our Galapagos cruise vacation through Happy Gringo. Jacky was extremely attentive and quick to respond to our MANY questions! She understood our budget and helpe... See more
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Company details
About Happy Gringo Travel
Written by the company
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Contact info
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4.9
Excellent
636 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Perfect logical suggestion
I contacted many tour companies with last-minute travel requests, including traveling with an elderly person, an odd number of travelers, and limited funds. Jonathan was the only agent to reply, suggesting to 1st choose a cruise, then fill in the rest of the itinerary. This was a very logical suggestion! He provided his cruise suggestion, and his prices were better than what I could find online. The cruise is booked! We are now working to fill in the rest of the trip. Jonathan has been friendly, accommodating, and helpful, with a great price. What more could I ask for?
11 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Jonathan was able to help you navigate the planning process and find the best solution for your trip, especially with last-minute requests and specific travel needs. Thank you again for choosing Happy Gringo, and we’re excited to continue helping you put together the rest of your Ecuador adventure!
Nico was very efficient and kind.
Nico was very efficient, helpful from the very first request. His attention to the needs of our group was superb. He could answer all our questions in a very kind, detailed manner.
Thank you, Nico! your attention and kindness helped us make the decision of going around the Galapagos with your cruise ship, Grand Majestic.
11 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Nico was able to support your group with kindness, efficiency, and detailed guidance from the very beginning. Thank you again for choosing Happy Gringo, and we hope you have an unforgettable experience in the Galapagos!
Maria was pleasant and efficient
Maria was pleasant and efficient. She listened to what I wanted and promptly responded to calls and texts. My final itinerary was as or more organized and detailed than the ones I see in travel brochures. I would definitely recommend/use them again.
11 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Maria was able to provide such organized, responsive, and efficient support throughout the planning process.
It’s great to know your itinerary met and even exceeded your expectations, and that you felt well looked after every step of the way.
Thanks again for choosing Happy Gringo, and we truly appreciate your recommendation. We’d love to help you plan another adventure in the future!
Helpful, patient & polite
Nico was very polite, patient with all of my extensive questions, and helpful with detailed information during my booking process
23 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Nico was able to support you throughout the booking process with patience, professionalism, and detailed information.
We truly appreciate your trust in Happy Gringo and hope to help you plan an amazing trip soon!
Really on the ball
Really on the ball and responsive to every question I ask--and even the questions I forget to ask. Delighted.
27 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that you felt well supported throughout the planning process and that all your questions were answered quickly and clearly.
It’s great to know our team could help with even the little details along the way!
Thanks again for choosing Happy Gringo, and we hope to help you plan an amazing trip soon!
Called and spoke to us right away
Called and spoke to us right away. Was going on vacation let us know the dates and got a colleague to cover while he was away to ensure deposit payment process went smooth
27 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that you felt well supported throughout the booking process and that communication was clear and responsive from the start.
It’s great to know the handover during the vacation period helped everything continue smoothly and ensured your payment process was stress-free.
Thanks again for choosing Happy Gringo, and we hope to help you plan an amazing trip soon!
Excellent Experience with Jonathan
Jonathan was very responsive, provided needed information and advice and did a great job following up on questions.
27 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Jonathan was responsive, helpful, and able to provide the information and follow-up you needed throughout the planning process.
We truly appreciate you choosing Happy Gringo, and we hope to help you plan another amazing trip in the future!
MaJo was a great travel agent who…
MaJo was a great travel agent who worked with me for 2 months to provide best options for my travel. She provided us with airport transfer in a clean Van and a very good driver. She also designed day trip options based on our interest. I have spoken to her multiple times and exchanged several messages to understand pricing, weather and a best travel solutions. I would recommend this travel company anytime for anyone coming for first time South America.
20 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that MaJo was able to support you throughout the planning process and help create the best travel options for your trip.
It’s great to know you enjoyed the airport transfers, day tours, and personalized guidance regarding pricing, weather, and travel arrangements. We truly appreciate your recommendation, especially for first-time travelers to South America.
Thanks again for choosing Happy Gringo, and we hope to welcome you back for another adventure in the future!
We worked with Maria
We worked with Maria, who was very kind and thorough with planning our trip. She answered all our questions and was very flexible with developing an itinerary that fit with out travel preferences and dates.
20 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Maria was able to support you with thoughtful and flexible planning, and that she helped create an itinerary that fit your travel preferences and dates. We truly appreciate you choosing Happy Gringo and hope you have an amazing trip!
Excellent service from Happy Gringo: I had asked for quotes and programmes…
I had asked for quotes and programmes from other operators; Majo C answered immediately, Every single question had a quick reply; her answers had great clarity. Spot on! congratulations!
20 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that you had such a positive experience with MaJo and that her quick, clear responses made the planning process easy for you. We truly appreciate your kind words and your trust in Happy Gringo. We hope to help you plan an amazing trip soon!
Very knowledgeable and responsive
Very knowledgeable and responsive. I loved how upfront she was regarding the different choices I was requesting and she politely guided me to what I feel is the right choice for the family. I really was thinking about including Isabela island to the itinerary and she gave me objective pros and cons to help make the decision, which was to skip it because of being very hectic in the busy tourist season
20 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that you found the guidance knowledgeable and responsive, and that you felt well supported throughout the planning process. It’s great to know the advice helped you make the right decision for your family. Thanks again for choosing Happy Gringo, and we hope you have an amazing trip with your family!
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Maria did a great job and took good care of your trip. We truly appreciate you choosing Happy Gringo and hope to help you plan another amazing experience in Ecuador in the future!
Smooth booking process
Mojo is a wonderful adviser. Her emails are always clear and easy to understand.
I’m looking forward to my next vacation.
8 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that you had a smooth booking process and that MaJo was able to support you with clear and helpful guidance along the way. We truly appreciate your trust in us, and we’re already looking forward to helping you plan your next vacation!
First trip to Ecuador
We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget, and focus on birds. Our trip will cover 16 days exploring Quito, Mindo, the Amazon, the Galapagos, and Termas de Papallacta. We received similar plans from two other companies, but she provided the best over-all package for our needs.
16 March 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you’ve had such a positive planning experience with Maria. She will be very happy to hear your feedback! Thank you again for your trust in us. We’re excited for your upcoming adventure in Ecuador and will be here to support you every step of the way!
Jonathan was excellent with…
Jonathan was excellent with back-and-forth communication and arranging my trip. I needed his help in choosing the right small ship cruise in the Galapagos for me as a solo traveler. He found what would be perfect for me based on what I wanted. So far I’m very happy with happy gringo.
8 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you’ve had such a positive experience so far and that Jonathan was able to assist you in finding the perfect Galapagos cruise.
It’s especially important to us that every trip is tailored to each traveler, so we’re happy to know you feel it’s the right fit for you. Thank you again for your trust
Jacky has been great
Jacky has been great. She has thoroughly answered questions and her responses have been fast and very helpful.
8 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you’ve had a great experience and that all your questions have been answered clearly and promptly. It means a lot to us to know you feel well supported throughout the process. Thank you again for your trust, we’re always here to help and look forward to assisting you further!
Great experience
Maria did a great job from start to finish. Even when we had a problem during our trip she was helping every step of the way
8 April 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad to hear you had a great experience from start to finish. Maria will be very happy to hear your feedback. We’re especially pleased to know she was there to support you every step of the way, even when challenges came up. Thank you again for your trust!
I am happy with Happy Gringo - I have been travelling a lot in my…
I have been travelling a lot in my life, thus I very much appreciate the guidance and competent proposals from Nico Bayas, a young travel adviser but already one of the best experts. I consider myself fortunate booking with Happy Gringo. Looking forward to the roundtrip in Ecuador.
30 March 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind words! We’re truly glad to hear you value the guidance and expertise provided by Nico. It means a lot to us that, with your extensive travel experience, you chose to trust Happy Gringo. We’re excited for you to enjoy your upcoming journey through Ecuador and are confident it will be a fantastic experience. Thank you again for your trust, we’re here for anything you may need along the way!
Great communication so far!
24 March 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind words! We’re really glad you had a great experience. We truly appreciate your support and hope to assist you again in the future!
Maria has been exceptionally helpful…
Maria has been exceptionally helpful with our ongoing trip planning.
30 March 2026
Reply from Happy Gringo Travel
Hi, thank you for your kind words! We’re so glad to hear María has been so helpful with your trip planning. We really appreciate your trust and look forward to helping you create a great experience!
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