We worked with Maria to plan our first trip to Ecuador in 2027. She was prompt and thorough in answering our emails and questions and gave us great options to meet both our desired itinerary, budget,... See more
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Review summary
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Working with Nicolas has been a pleasure. He’s very prompt with responses, detailed oriented ( which makes such a difference when putting together a month long trip for 5 adults) & so cordial & easy... See more
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Heading to the Galápagos Islands??? Look no further to help create your perfect itinerary! Nicolas Bayas of Happy Gringo was very knowledgeable in getting us to the many locations and hotels for the... See more
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We had an excellent experience booking our Galapagos cruise vacation through Happy Gringo. Jacky was extremely attentive and quick to respond to our MANY questions! She understood our budget and helpe... See more
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Company details
About Happy Gringo Travel
Written by the company
Happy Gringo is an Anglo-Dutch owned travel company run by passionate travelers for like-minded clients. We have 18 years of experience, during which time we have established ourselves as one of the leading and most respected travel agencies/tour operators in Ecuador and Galapagos. Above all, we pride ourselves on a personalized approach to service, and a team of local travel experts, who know the country like the back of their hands.
Where Will Your Dreams Take You?
Contact info
Portugal E10-77 & 6 de Diciembre. Ambar Building. Office 1201, Quito, Ecuador., 170504, Quito , Ecuador
- + 593 984295830.
- info@happygringo.com
- happygringo.com
4.9
Excellent
636 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Detailed information that was very helpful
I've recieved all the information I was looking for - very detailed, on time and patience.
8 June 2026
Reply from Happy Gringo Travel
Hi, thank you for your kind review! We're pleased to hear that you received all the information you were looking for and that the details provided helped you plan with confidence. Thank you for recognizing the patience and dedication of our team. We appreciate your feedback and are glad we could assist you in your travel planning journey. Wishing you an amazing adventure ahead!
Happy Gringos is the right choice
Jacky was always calm, helpful and informative during the time we put the itinerary together. She was responsive to all my enquiries and provided very informed and helpful input to all my questions. I have been very happy with the service provided by Happy Gringos and by Jacky in particular.
15 June 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! It was a pleasure assisting you with your travel plans. We're delighted to hear that the itinerary planning process felt smooth and that the information and recommendations provided helped you make confident decisions along the way. We hope your journey is filled with incredible experiences, and we look forward to helping you plan another adventure whenever the travel bug strikes again! 😊
A Pleasure Working With Nico
We have been very pleased with Nicolas Bayas, our sales representative. Based on our initial inquiry, Nico provided us with a comprehensive plan including options. He was very responsive to our subsequent requests and questions. Nico went the extra step on our behalf to ensure our accommodations were suitable for our physical limitations. Nico is on our contact list if we travel to this region again.
8 April 2026
Reply from Happy Gringo Travel
Hi, thank you for your thoughtful review! We're delighted to hear that working with Nicolas was such a positive experience. Planning the right trip starts with understanding each traveler's needs, and we're glad Nico was able to provide a comprehensive proposal with options that helped you make informed decisions. We'll be sure to share your kind comments with him. Thank you for placing your trust in Happy Gringo, and we're honored to be on your contact list for future travels.
Lifetime trip for Siblings
Working with Nicolas has been a pleasure.
He’s very prompt with responses, detailed oriented ( which makes such a difference when putting together a month long trip for 5 adults) & so cordial & easy to convey both our thoughts in conversation. I’m sure he is an asset to Happy Gringo & equally as pleasant in daily life.
8 June 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind words! It’s especially rewarding to hear this while planning such a special month-long journey for five travelers. Your comments about Nico professionalism and friendly approach means a lot, and we'll be sure to share them with him. We hope the trip lives up to all your expectations and becomes a collection of unforgettable memories for you and your siblings. Wishing you an incredible adventure ahead!
Happy Gringo was professional and…
Happy Gringo was professional and reliable. I utilized their service for airport transfers and guided tours in Ecuador/Galapagos. Their team members were consistently punctual, spoke English, and were friendly, making them a pleasure to work with.
18 November 2025
Reply from Happy Gringo Travel
Hi, thank you for sharing your experience! We're delighted to hear that our team helped make your travels in Ecuador and the Galapagos smooth and stress-free. We're especially pleased that our team members made such a positive impression with their punctuality, friendliness, and ability to communicate in English, helping you feel comfortable throughout your journey. Thank you for placing your trust in Happy Gringo. We hope your time exploring Ecuador and the Galapagos was filled with unforgettable moments and amazing discoveries!
Amazon, Quito & Galapagos
Wow! What an AMAZING trip!! Everything was taken care of down to the last detail - transportation, tours, lodging - we didn't have to worry about a thing! We had the perfect amount of activities each day (with great guides!), but we also had some time to explore on our own. Thank you for an adventure we'll never forget!!
25 May 2026
Unprompted review
Reply from Happy Gringo Travel
Hi, thank you for such an enthusiastic review! We're thrilled to hear that your journey through the Amazon, Quito, and the Galapagos was everything you hoped for and more. We're especially happy that you found the balance between guided activities and free time just right. Ecuador offers so much to discover, and having the opportunity to explore both with expert guides and at your own pace can make for a truly memorable experience. Thank you for trusting Happy Gringo with your adventure. We love knowing that your trip created memories that will last a lifetime, and we're honored to have been part of it!
Maria Jose was the best.
Maria Jose was the best.. She was quick and followed on each and every request. Do not hesitate to book
8 June 2026
Reply from Happy Gringo Travel
Hi thank you so much for your kind words! We're thrilled to hear that María José provided such attentive service and was able to assist you promptly with every request along the way. Her dedication to ensuring every detail is taken care of and her commitment to responsive communication are qualities that travelers greatly appreciate, and we're delighted that this was reflected in your experience. Thank you for your recommendation and for placing your trust in Happy Gringo. We wish you a fantastic trip and many unforgettable experiences ahead!
Great Service
Maria was a pleasure to work with, and was very responsive. She responded very quickly to my emails, and answered my many questions. She provided good information and was very informative about what to expect.
8 June 2026
Reply from Happy Gringo Travel
Hi, thank you for your kind feedback! We're delighted to hear that María made the planning process such a positive experience for you. Travel planning often comes with lots of questions, and María takes great pride in making sure every traveler feels informed and confident before their trip. We're glad her prompt communication and detailed explanations helped provide clarity and peace of mind along the way. We'll be sure to share your comments with her. Thank you again for taking the time to leave a review, and we hope your upcoming adventure is everything you expected and more!
Happy Planners
Jonathan worked hard to meet all our South American travel needs, pivoting easily as we edited the plan, despite him being in a different continent than us. He was professional, friendly, and more than accommodating with our questions and requests. We are excited about our trip in Jan 2027!
8 June 2026
Reply from Happy Gringo Travel
Hi, thank you for your wonderful review! We're delighted to hear that Jonathan was able to help create an itinerary that matched your travel plans and adapt it along the way as your ideas evolved. Thank you for trusting Happy Gringo with your upcoming journey. We’re excited for you and hope your South American adventure in January 2027 exceeds all expectations and creates memories that will last a lifetime!
The lady in Office in Quito quickly…
The lady in Office in Quito quickly begun manage our requirements. Z.
18 May 2026
Reply from Happy Gringo Travel
Hi, thank you for your review! We're pleased to hear that our team in Quito was able to respond quickly and efficiently to your requirements. Providing prompt and reliable assistance is something we take great pride in, and it's wonderful to know that you had a positive experience from the very beginning of your trip planning. Thank you for choosing Happy Gringo. We truly appreciate your feedback and wish you many more fantastic travel experiences in the future!
Happy Gringo provided us with itinerary…
Happy Gringo provided us with itinerary options for our visit to Galápagos. They worked with us to develop a memorable trip.
On our trip we had a problem with a flight and even though our flights were not booked via Happy Gringo they assisted us to sort the issue.
I highly recommend Happy Gringo.
23 September 2025
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that we could help you create a memorable Galapagos trip and work together to find the best itinerary for your visit. Thank you again for your recommendation and for choosing Happy Gringo. We hope to welcome you back to Ecuador for another adventure in the future!
Maria was super helpful
Maria was super helpful and very accommodating in assisting with our travel to Ecuador. We have compressed time frame and she was able to fit all of our wishes into the trip seamlessly. Would highly recommend Happy Gringo so far
26 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Maria was able to help make your Ecuador trip planning smooth and stress-free, especially with your limited time frame. Thank you again for choosing Happy Gringo, and we truly appreciate your recommendation. We hope you have an amazing trip in Ecuador!
Booking made simple
The agent from Happy Gringo was very kind and helpful. Booking the trip was simple.
18 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that the booking process was simple and that our team was able to assist you in a helpful and friendly way. Thanks again for choosing Happy Gringo, and we hope you have an amazing trip!
Fantastic personal service and responsive contactct
Nicholas our sales adviser was attentive to our needs and budget and came up with a fantastic trip that really suits our group.
18 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Nico was attentive to your needs and budget, and that he was able to create a trip that perfectly suited your group.We truly appreciate your kind words about the service and communication, and we hope you have an amazing adventure in Ecuador!
Maria José did a super job getting our…
Maria José did a super job getting our trip to the Galapagos set up and making specific recommendations and providing excellent tips. Great communication and customer service. Thank you.
18 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that Maria José helped make your Galapagos trip planning smooth and enjoyable with helpful recommendations, travel tips, and great communication throughout the process.
We truly appreciate your trust in Happy Gringo and hope you have an amazing experience in the Galapagos!
Maria is an exceptional Travel Agent
Maria is an exceptional Travel Agent, she anwsered my first email inmediately and sent me a proposal trip, I've decided my final trip last week to my next holidays in August 😉
18 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your wonderful review! We’re really happy to hear that Maria was able to support you so quickly and help put together the perfect trip for your upcoming holidays. We hope you have an amazing adventure in August, and we’ll be here if you need anything before your trip!
A last minute request and dealt with
A last minute request and dealt with quickly & efficiently- great service !
18 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that your last-minute request was handled quickly and efficiently.
We truly appreciate you choosing Happy Gringo, and we hope to help you plan another great experience in the future!
Perfect day trip to Mindo!
11 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that you had a perfect day trip to Mindo.
Thanks again for choosing Happy Gringo, and we hope to welcome you back for another Ecuador adventure soon!
I had heard great things about you from…
I had heard great things about you from our cousins (used your services 2 weeks prior in Ecuador). Most of the experience was very good but there were a couple of items I think that could have been improved: 1. We booked a 'hotel' in Banos national park but was given a hostel. The hostel did not have hot water or A/C. We thought the proposed description provided by Happy Gringo did not meet the reality of the place booked. 2. We ended up really loving our guide but we were a little surprised that she was not completely fluent in English. We paid a premium for a private 3 day tour in English but found the communication to be slightly difficult. We think this limited how much she was able to explain about each location.
11 May 2026
Booking my cruise for the Galapagos…
Booking my cruise for the Galapagos Islands was so much easier with Majo C at Happy Gringo Travel. She answered my questions promptly and cleary. Working with her took a lot of the stress out of the booking process. Highly recommend!
11 May 2026
Reply from Happy Gringo Travel
Hi, thank you so much for your kind review! We’re really happy to hear that MaJo made the Galapagos cruise booking process easier and less stressful for you.
It’s great to know she answered your questions quickly and clearly, and helped you feel supported along the way.
Thanks again for choosing Happy Gringo, and we hope you have an amazing time in the Galapagos!
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