Happyrunsports Reviews 145

I purchased a G70 Ebike. The power controller failed after about 2 miles. They sent me a replacement that appeared used, after install I rode it another 2-3 miles and the rear wheel hub motor failed. I contacted the company only to be told it was out of warranty. The manual that came with the bike shows one year on all components. They tell me the hub motors are only covered for 6 months, the problem is, I had a motor failure after only 4 months of ownership. I tried to explain to them that fact and they insist I purchased the bike in October of 2025 and reported to them the motor failed in January of 2026. They claim that I bought the bike in August of 2025. I checked on THEIR own website for my purchase and tracking, and it shows I paid in October of 2025. POOR customer service. I would not buy from them

I bought this scooter for my son, which we spent about $2400, first the handlebar is broken half just with riding on the street( then the rear spring snapped, then the brake light fell apart, and now I’m dealing with a controller problem because of the brake light, a company really did nothing other than repeated recommendations, no warranty, part replacements, no credits, no expedited shipping to try to get my son back on his bike, no consideration from this company. I’m very disappointed.

We love our happy run g300 pro. I got it home and unboxed, put together, couldn't stop riding. The only problem I have is I should have bought the combo. Happy run can you cut me a deal. My wife who has never rode an electric bike loved it so much, is ready to order another one.

Had an issue with shipping, customer service was on top of it. Turned out to be a non issue. Delivery was even early. Bike is awesome. We are very happy with it. My son has done alot of research on e dirt bikes and this was definately the right choice. 10/10 Highly recommend!

Repair service and shipping have been excellent. Due to a poor kickstand that does not stable the bike when not in use has caused the sprocket and peddles to have to be replaced. 2 Turnovers on concrete and now the 3rd set of peddles, sprocket and spindles. The bike is now reading a code 30 and the rear turn signal has broken off. Too much money for so little enjoyment at this time. I also had to buy a socket to have to replace the peddles.

Awesome I’ve went 1600 miles and I still have had no issues. The bike are well worth the money. Thank u happyrun

My home flooded; I was in a nearly fatal car accident. I showed these people proof and offered more proof. They said with a 20% restocking fee, we will refund you, send you a return label, and send the bike back, which was unopened.
I mentioned the things that happened to me because that is what prevented me from returning my son's bike (he got another) prior to 14 days. The package came all mangled and just looked like it was not a good fit, then I looked at all the issues people are having.
Didn't feel good about it. Long story short, all the things that happened to people with battery issues, refunds, and runarounds are all the same. It's a playbook. I'm filing a lawsuit and asking to certify it as a class. They can see the same issues over and over. The sun does not shine on companies like this for too long.

I bought my son the G300 pro from a 3rd party (electricrideco) but even then they have been great about providing support. My son broke a part when he crashed it. I emailed HappyRun directly to ask where I could buy this part, and they immediately shipped one out to me, no charge. I also emailed them a couple times to ask questions and they responded quickly.

It was great, it was a perfect transition over from a 10 year small bike that didn't fit me. I had it for little under a week and it feels and rides smoothly. Though I have already crash, it hold up well. Be careful with wet dirt pebbles.
Thanks for the product. Now I can get to collage and home at my own time faster.

I did a lot of research before purchasing the happyrun G300 and I have NOT been disappointed the bike came packed well no scratches no dens. Putting it together was easy for me. I have been riding bike there are NO problems it is Extremely FUN

I had the best ordering experience with HappyRun. Shipping was extremely fast and although the box was a little damaged the bike itself was packaged extremely well and there was no damage to the product. The only thing I would recommend to the company is to add some type of regen to possibly extend the range of the product. I ordered the G100 tank and it is great and not hard to pedal if you run out of battery power so that is where I think the regeneration would absolutely improve this product.

Terrible company to deal with.

I purchased a G300 Pro and it came with a dead battery. I had to go over hoops to get them to send me a working battery. That one was dead and I could tell it was used. Long story short, they ended up sending me 3 dead batteries. I had to go an purchase a new battery on my on. Then it takes forever to get a refund and they refunded it incorrectly. They sent the refund to the people I financed the bike through. I purchased the new working battery from a dealer, I found. I provided them with my receipt and everything. You can never get anyone on the phone. There is no contact number. You have to email back and forth and their responses come in, during the middle of the night. By the way, my purchase was made in October 2025 and I am still dealing with this mess on getting my correct refund, January 2026. DO NOT PURCHASE ANYTHING FROM THEM!!!

So far everything has been great. A few little issues out of the box but nothing Happyrun wasn't able to help fix at no cost.

I value the customer service that I've been receiving from happy run. They're very diligent and responding and helping out when there's a problem.But there is one thing I'll have to say is a lot of the accessories are a little pricey🤔

I bought my wife a brand new G50 tank e bike from this company and I am disgusted by how we were treated. Bike showed up, we assembled it and nothing worked. Took it to an E bike repair shop to get it fixed and they couldn't figure it out. We then called HappyRun customer service and they were nice at first then they told me they would replace it if we paid the shipping that was almost as much as buying a new e bike. They failed to ever send me the shipping info so it never got replaced or resolved. I have reached out to them numerous times and have been ignored. Take your time and money somewhere else. Chinese garbage products.

The bike outta the box is not working. Error code 30 and I bought this bike for my daughter for Christmas and the fact that she still has not been able to ride it. It’s very disappointing.
I contacted customer service put my order number in and I’ve waited. This is my third day and I’ve heard nothing back from the company. I tried to call them. Did not get any answer. I actually wanna put the bike right back in the box and ship it back. However, my my wife says I need to wait and get the company a chance. All the reviews were so wonderful and here I get the bike and it doesn’t work.Very disappointing for my daughter.

The bike arrived with a flat rear tire, I emailed support 3 days ago and have not recieved a response

At first I didn’t know what to expect from this company, seeing a lot of paid advertising made me want to get one because it has pedals. They all say the brakes are weak for the weight of the bike, unfortunately I got mine delivered in December so it’s too cold to even try myself. Overall good company, good customer services.

Satisfied with the delivery. Can hardly wait to assemble the bike.

Follow up review
Bike arrived quickly ( 7 days Vancouver Canada )
The bike was well boxed no visible damage to any part chargers battery’s wheels safely foam packed
Seat well made Good quality components
Had one issue quickly resolved by quality customer service support
To this stage the customer service has been excellent if the bike is a s good as the customer service I will be happy to ride a happy run .. lol
One possible issue In my opinion is that those with very long legs may have an seating issue
No intial quality issues
The weather is poor here now may be months before I can compare and test the e-bike properly
I will review at that time
Hope this helps another like myself looking for a strong hill climber good for long rides