Chloe Harrison dealt with our sale which ended up going very smoothly. After the sale was agreed, Chloe remained very proactive on our behalf, (far more so than our conveyancing solicitor!) Sh... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lehila was fantastic in helping our sale and buy progress as quickly as possible. She kept in touch weekly with ourselves and our buyers, keeping everyone in the loop. She was extremely professional and worked with all parties to ensure a smooth transaction.

Reply from Hardisty Estate Agents
Through my first house buying experience Roxy at Hardisty's was superb. It felt like she was on top of everything and followed up frequently. She definitely helped speed up the process where it was sticky, and was calm and professional the whole time.
Definitely recommend them from a buyers perspective.

Reply from Hardisty Estate Agents
Big shout out to Roxy who helped with our Hardisty house purchase - she kept in contact with us and both solicitors - maintained positivity throughout even when we got worried - would recommend Hardisty - Roxy and the team in Horsforth - couldn’t have done it with out you thanks a million

Reply from Hardisty Estate Agents
I bought my house through Hardisty and Lehila was my point of conveyancing contact. She was absolutely brilliant. I got regular updates, returned my calls and always patiently explained everything to me. I had four chains and the whole process was quite smooth and faster than I expected. Everything from their part was absolutely brilliant, especially Lehila.
Only one thing to mention, if they refer Holden Smith Solicitors (Alex) as conveyancing solicitors, do not go with them. They are terrible, I lost a good amount money and time.

Reply from Hardisty Estate Agents
Unfortunately, not a GOOD review as not a good experience TBH.
The whole process took from 12th August until last week in total.
Poor communication, not just from estate agent to ourselves, but from estate agent to and from solicitors.
Being repeatedly asked for things we had already supplied, delays in responding and little updates in progress proved frustrating. We wont name individuals for we feel it is simply the office in general. Would not use Hardisty again nor Holden Smith solicitors!

Reply from Hardisty Estate Agents
Jack was great throughout the process of finding a house, putting in an offer and it being accepted. Quick, efficient and friendly. Also a big shout out to Andrew for showing me around the property’s and always making it fun.

Reply from Hardisty Estate Agents
Selling a property is rarely if ever a smooth or painless process, but our experience was pretty good, and Roxanne Lilley, who handled it through to completion, and Jack Barry, who looked after the initial sale and listing, were particularly helpful, and communicated well.

Reply from Hardisty Estate Agents
Great service from Luke Gathercole. Very efficient and professional. I would recommend him highly.

Reply from Hardisty Estate Agents
We found the communication during our house move to be first class. Roxy, in particular, was always available to answer any questions and she helped guide through the whole process.

Reply from Hardisty Estate Agents
Lehila was very helpful throughout the process and always available to answer any questions or queries we had. Would highly recommed.

Reply from Hardisty Estate Agents
Our experience with Hardisty as first-time buyers was excellent. We really appreciated the weekly update calls and felt supported whenever we had any queries. Thanks to Chloe and the team for ensuring the whole process ran smoothly.

Reply from Hardisty Estate Agents
We had a fantastic experience with Hardisty estate agent from start to finish, in particular Roxanne who dealt with the sale of our house. She was professional, knowledgeable, and genuinely cared about making the process as smooth and stress-free as possible. Communication was excellent throughout, we were kept informed and any questions we had were answered promptly and clearly.
We felt supported and confident at every stage of these process. I wouldn’t hesitate to recommend Hardisty to anyone buying or selling a property. A brilliant service, thanks so much!

Reply from Hardisty Estate Agents
Luke Gathercole was very quick and efficient at dealing with an offer we made on a property. He was open and honest in his dealings with us. Because we were trying to buy in a competitive market we are confident that Luke’s actions were a key factor in securing the house we wanted to buy quickly and for a fair price. Thank you Luke.

Reply from Hardisty Estate Agents
I recently sold my house with Hardisty Estate Agents and honestly couldn’t recommend them enough. All the office staff were great but Danny and Chloe in particular were both absolutely fantastic from start to finish.

Reply from Hardisty Estate Agents
Very professional service from Jack Barry who showed me around the properties and afforded me plenty of time to view. He was pleasant and very helpful.

Reply from Hardisty Estate Agents
Our house buying journey started in March 2025 when our offer was accepted. All the staff at Hardisty in Horsforth, Leeds were friendly and professional. Unforeseen problems with the sellers’ onward purchase meant that we only completed in January 2026, but throughout, Phil at Hardisty Prestige kept in touch with me, keeping me up to date with what was happening and facilitated the whole process.
I would not hesitate to recommend Hardisty/Hardisty Prestige to anyone wanting to buy or sell a property.

Reply from Hardisty Estate Agents
Excellent experience with Hardisty, particularly with Jack Barry. Communication was very good, with updates through email, calls and texts. We are SSTC after just two weeks and also managed to negotiate the purchase of a house through Hardisty at the same time

Reply from Hardisty Estate Agents
As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us through the next steps and checks and finally confirming the sale to have gone through and take the property off the market. Excellent service. All within 1 week. Always quick to respond and on hand to help with queries.

Reply from Hardisty Estate Agents
Jack has been amazing from start to finish, an absolute pleasure to work with and a credit to Hardisty and team. Thank you for all your support.

Reply from Hardisty Estate Agents
Jack has been helpful throughout the process. Very clear and eased it to the next stage

Reply from Hardisty Estate Agents
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.