Banner for Hardisty Estate Agents

Hardisty Estate Agents Reviews 

768
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding helpfulness, welcoming friendliness, and rapid, consistent responsiveness throughout property sales and purchases. People deeply appreciate the clear communication, expert guidance, and reliable professional support provided by the entire team during every single stage of the journey. However, some people mentioned that managing complex property chains and dealing with tricky legal processes could occasionally bring unexpected delays and personal frustrations. Consumers also noted that coordinating communications smoothly with various external parties like solicitors sometimes required a significant amount of extra persistence to keep transactions moving.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and well-managed... See more

Customer service

Customers consistently note positive experiences with customer service, praising the proactive approach and... See more

Response time

People report positive experiences with response times, noting that staff are consistently quick to answer... See more

Customer communications

Consumers find contact to be positive, highlighting approachable and helpful representatives throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chloe Harrison dealt with our sale which ended up going very smoothly. After the sale was agreed, Chloe remained very proactive on our behalf, (far more so than our conveyancing solicitor!) Sh... See more

Company replied

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us... See more

Company replied


Company details

  1. Estate Agent

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

768 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(768)

249 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Viewings and Offer Acceptance

Fantastic experience with Hardisty & Co. Jack Barry was brilliant throughout the viewings and made the whole offer process smooth and stress-free.

19 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Been a pleasure Jonty, all the best! – Jack

Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish in a nutshell was painless, Hardistys had sold next door and one on the next street , they chase everyone for you a special thanks to

Roxanne Lilley

👌👌👌

⭐️ ⭐ ⭐ ⭐️ ⭐️

23 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you for the review, Glenn! It’s been a pleasure working with you. All the best, Roxy

Rated 5 out of 5 stars

Completion of sale

We have recently completed a sale with Hardisty and the service was brilliant. Lehila was always available when we needed her and kept us informed at all times of the progress of the chain. I would definitely use Hardisty in the future and can't thank them enough for their help throughout the process.

Thanks again Lehila

16 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your kind words Emmaleigh. It was a pleasure to work with you and support you throughout your sale. Wishing you all the best for the future and remember we are here for you whenever you need us - Lehila

Rated 5 out of 5 stars

Roxxane who was dealing with my…

Roxxane who was dealing with my property was excellent. I always felt like I was in the loop with frequent updates, and was prompt to answer any questions or deal with any of my queries. All in all, I definitely feel like she helped speed things up regarding the purchase of my property. Couldn't recommend enough.

16 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Many thanks for the lovely review, James. I’m glad I could be there to help you with your house purchase. I wish you all the best in your new home! Roxy

Rated 5 out of 5 stars

Smooth process

Jack and Roxy managed our sales process very effectively. Communication was good during both the viewings phase and the transaction. Thank you.

16 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you for the review Matt, we’re really pleased we completed your sale for you and we wish you all the best. Roxy and Jack

Rated 5 out of 5 stars

smooth purchase

Bought my first home via Hardisty's, a very pleasant and easy experience. Communications as a whole and from my sales progressor Roxanne Lilley were quick and helpful.
Overall very happy and would definitely use them in future!

16 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

I’m so pleased you’re happy with our service, Ali! Thank you for your kind words and we wish you well in your new home. Roxy

Rated 5 out of 5 stars

Jack has been so helpful whilst my…

Jack has been so helpful whilst my property has been on the market with regular updates and general advice. Really appreciate all his hard work and being so prompt with communication.

19 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Hi Megan, thanks for the kind words, it’s been a pleasure working with you. All the best,
Jack

Rated 5 out of 5 stars

Great experience with Hardisty

Great experience with Hardisty, especially Jack Barry. He was always responsive, friendly, and professional throughout the process. Communication was excellent, and he coordinated everything smoothly with the seller. Highly recommended – thank you, Jack!

15 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks Ghazaleh, glad we finally found you a home. It’s been a pleasure! - Jack

Rated 5 out of 5 stars

Great Service

Despite being involved in a chain which included some inept conveyancing solicitors, Lehila Owen was supper efficient, responsive and helped the process through to completion.
I would recommend her & Hardisty to any prospective clients.

12 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for your kind words Stephen! So happy we got there in the end despite the challenges with the conveyancing solicitors. Wishing you all the best in your new home - Lehila

Rated 5 out of 5 stars

Sale of house in Rodley

I recently sold my rental house in Rodley, using Hardisty's. Having sold a number of time's over recent years I can honestly say Hardisty's we're very professional and worked throughout the sales process. From Danny's valuation, Ben's sales/viewings and Roxy's post sale they were all great. Not living locally, they were happy to do things outside of their role such as checking heating systems, taking meter readings, etc.

Moreover, unlike a lot of estate agents, Roxy is a dedicated post sales person, who gave me weekly updates and an alternative route to contact the buyer/his solicitor when there were any issues.

I would definitely recommend them.

9 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you for your lovely review, Mark. It was a pleasure working with you on the sale, and I’m really pleased you felt well supported throughout, especially being non-local. I’ll pass your kind comments on to Danny and Ben. Thanks again for the recommendation, Roxy

Rated 5 out of 5 stars

Finally secured our move in December…

Finally secured our move in December 2025 after a drawn out process, which Hardisty managed throughout. Lehila Owen kept the chain active when our buyer pulled out, enabling us to find a new buyer and keep things on track. We were also able to view the house before it went to onto the market, enabling us to secure the deal early.

Buying a house is always a long and stressful process but Hardisty spoke to all parties and kept things moving, ensuring we moved on our agreed moving date.

12 December 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for the kind review, Dave! So glad everything fell into place for you eventually! All the best - Lehila

Rated 5 out of 5 stars

We had a really good experience with…

We had a really good experience with Lehila as sales progessor for our purchase. Communication was clear throughout, Lehile was responsive and helpful whenever we had questions. The process felt well managed, which helped reduce our stress during what can be a complicated process, especially for FTBs. Would happily recommend.

12 December 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you for such a lovely review Sarah, I'm so glad it was a smooth process for you. Hope you love your new home! - Lehila

Rated 5 out of 5 stars

Roxanne was fantastic throughout the…

Roxanne was fantastic throughout the process of selling my home. Always answered my queries quickly and efficiently. Thankyou so much for your service Roxy xx

19 December 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

I’m so happy we got your sale through in the end. Thank you so much for the lovely review and I hope you had a good Christmas in your new home, Roxy.

Rated 5 out of 5 stars

Fantastic service

From first putting an offer in to moving in 6 months later, I was always kept up to date and reassured that things were progressing from Roxy at Hardisty and Co. With being a first time buyer, I wasn’t too sure about the whole process but Roxy was always able to answer any questions I had and nothing was ever an issue. Can’t thank you enough for helping alongside both solicitors to get me moved in before Christmas!! You’re a star

5 January 2026
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you for the review, Sam! I’m so pleased we got there in the end, and I wish you all the best in your new home. We’re always here if you ever need anything in the future, Roxy.

Rated 5 out of 5 stars

Roxy stuck by us during a long and…

Roxy stuck by us during a long and drawn out purchase process. It was good to build a working relationship with her on behalf of Hardisty. When it mattered she went out of her way to progress things. Much appreciated. Thank you :)

24 November 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much for the review, Adam! I’m so glad we got there in the end and I hope you’ve had a lovely Christmas with your new family. Wish you all the best, Roxy

Rated 4 out of 5 stars

Great!

Overall, we had a great experience. The valuation stage was very thorough, the selling stage was painless, with the team handling everything for us including viewings and the progression stage went as well as it could, with the team supporting us with several unexpected complications along the way. We didn’t give 5 stars as some discussions with our buyers could have been handled better but we still managed to get our dream home at the end of it. Thanks team!

21 November 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for the kind review Sally, I'm glad we could find you a buyer so quickly and also help facilitate your onwards purchase! Wishing you every bit of luck in your new home - Luke, Roxy and the rest of the Hardisty team

Rated 5 out of 5 stars

Outstanding service

Always polite, friendly and helpful. If Jack wasnt available he always returned calls. Very knowledgeable

23 December 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for the kind review Kathryn, I'm glad we could help make the process easier - Jack

Rated 5 out of 5 stars

House purchase

Throughout the process from initial viewing to purchase. All enquiries were carried out efficiently. Including second and third viewings. Also any questiones that were needed to be put to vendor were normally answered same day. If left voicemail was also dealt with at earliest opportunity. All staff that I spoke to were very friendly which makes the whole process alot less stressful

1 December 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks for the kind review Paul, best of luck with your new home! - The team at Hardisty

Rated 5 out of 5 stars

Successful flat purchase

From Luke in sales to Roxanne helping guide the purchase through, the team have been great. It was in theory a simple purchase which then took some time due to the fact this was a flat. Roxanne was across this throughout and very helpful, would recommend Hardisty.

15 December 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thanks Claire, for the lovely review. We wish you all the best and hope you have a lovely Christmas in your new home! - Roxy and Luke

Rated 5 out of 5 stars

We’ve just sold our house with Hardisty…

We’ve just sold our house with Hardisty in Horsforth and they have been amazing from start to finish. The whole team are knowledgeable and always happy to help. We couldn’t have asked for more from our Sales Negotiator, Luke. He kept us informed every step of the way and responded to any queries promptly. Selling a house can be a stressful time but Luke and the team at Hardisty have really made it all feel easier and friendlier and we would highly recommend them.

16 December 2025
Unprompted review
Hardisty Estate Agents logo

Reply from Hardisty Estate Agents

Thank you so much Michelle, it was a pleasure to help you both sell your home and I'm glad we could help it feel that bit calmer! Have a lovely Christmas. - Luke and the Hardisty team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look