Harvey Norman Ireland - Limerick Reviews 

1,006
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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Rated 4 out of 5 stars

Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more

Company replied

Rated 3 out of 5 stars

I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase. But I must comme... See more

Company replied

Rated 5 out of 5 stars

The whole process was simple, the website has great description of all features on the Nintendo switch 2 . The ordering process was very straight forward, and I recieved the console in less that 2... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,006)

8,910 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic! Zarah was very helpful and knew the technology in depth

20 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We appreciate you sharing your feedback. We are so happy to hear that you received fantastic customer service and found our staff member very helpful!

Kind Regards,
James

Rated 5 out of 5 stars

Great experience at Harvey Norman…

Great experience at Harvey Norman Limerick this evening. Store Manager professional, knowledgable and helpful throughout the process of purchasing - HP Laptop. A special thank you to Leo, who also went through this process with me during the previous week. Thank you for making this exprerience stress free. Very happy with my purchase. Mary

27 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mary,

We appreciate you sharing your positive experience in Limerick. We're happy to hear that our team members were professional, knowledgeable, and helpful during your laptop purchase, making the experience stress-free. We value your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the delivery guys were so lovely and pleasant to deal with and did a lovely job assembling the bed frame etc. Thank ye!

25 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mairead,

We appreciate you sharing your positive experience! We're so glad to hear that the delivery team was lovely and did a great job assembling the bed frame. Thanks for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Product as described

Product as described. Good communication from the store and fast delivery

23 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We're happy to hear that the product matched the description! We appreciate your positive feedback regarding our communication and delivery speed.

Kind Regards,
James

Rated 1 out of 5 stars

Stop sending parcel from dpd it was…

Stop sending parcel from dpd it was almost lost i started searching everywhere the guy left on wrong address and left later someone else took it i was looking everywhere neighbour house finally the guy who works in garage said one guy who stays in near xyz house took it.

19 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Good afternoon,

We appreciate you bringing this delivery issue to our attention. We're very sorry to hear that your parcel was delivered to the wrong address, causing you to search for it. We'll investigate this to prevent future occurrences.

Many thanks,
Katie.

Rated 4 out of 5 stars

Wardrobe delivery and sssembly

Came early. Were cordial. Assembled wardrobe in good time. Very happy with wardrobe.

21 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Breda,

We're happy the wardrobe assembly met your expectations with its promptness and cordial service. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Timely. Efficient & Friendly

Timely. Efficient. And friendly. Top notch!

23 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We are happy to hear that you had a top-notch experience with our efficient and friendly service. Thank you!

Many thanks,
Katie.

Rated 3 out of 5 stars

I did not get any sort of protection…

I did not get any sort of protection case for my headphones

17 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Leah,

We are sorry a case was not included. We will look into this to ensure it does not happen again. Thanks for the feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

I can say that the service is very satisfying.

I can say that the service is very fast. And I really appreciated their honesty when they called me in advance that the item I ordered was not in good condition and that they gave me other choices. It would have been a hassle returning again the item if it wasn't checked first before sending. Kimberly was so nice. The item arrived one day later than expected but I was still happy receiving the item. The phone is in perfect condition. Would love to order again in the future. Many thanks.

18 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Angela,

We appreciate your positive feedback and are happy to hear about your experience. We're glad you appreciated the proactive communication regarding your order and that you are pleased with your purchase. We look forward to serving you again in the future.

Many thanks,
Katie.

Rated 5 out of 5 stars

John needs to win a award

Bought some appliance’s from John in Harvey Norman Limerick recently and I have to say he is just the nicest and so helpful. He is exactly the type of person you want to meet. So knowledgeable and patient. He’s not a bit pushy. Give that man a raise

19 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Caitriona,

We appreciate you sharing your positive experience at Harvey Norman Limerick. We are so glad to hear that you found our team member helpful, knowledgeable, and patient.

Kind Regards,
James

Rated 5 out of 5 stars

Got what I wanted when I wanted it

Got what I wanted when I wanted it

20 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Stuart,

We're glad you had a timely, positive experience and received what you wanted. Thank you for your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Click and Collect

Used click and collect for the first time.
was easy to park and very straightforward

16 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Lorraine,

We're happy to hear that our click and collect service was easy to use and that parking was straightforward for you. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

The staff …

The staff in the Limerick branch are very welcoming,friendly and helpful.

11 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Kathleen,

We appreciate you taking the time to share your experience. We are so happy to hear that the staff were welcoming, friendly, and helpful!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Poor treatment from the delivery staff

They came to install my dishwasher and left it halfway done because the other pipe is blocked. Also, the people who delivered the refrigerator got upset because it had to be taken to the first floor and they dented it in two places.

10 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ivo,

We regret that your dishwasher installation was incomplete and that your refrigerator was damaged during delivery. We appreciate you bringing these issues to our attention, if you require assistance with this issue please email our customer support team the details and they will be able to look into this further with the relevant teams.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Most of my new house appliances were…

Most of my new house appliances were bought, delivered and assembled by Harvey Norman
Best service and best after sale care so far

12 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ahmed,

We're happy to hear that you had such a positive experience with your new appliances! Thank you for sharing your appreciation for our service and after-sale support.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience!

I bought wall art online snd ordered click and collect. I found the staff to be so helpful and nice when I went to the Limerick store to collect my item. The wall art was even nicer in reality than on the website. It looks absolutely beautiful on the wall and was exactly what I was looking for. I was extremely impressed!

14 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Margaret,

We're happy to hear that you had such a positive experience with our click and collect service at the Limerick store. It's great to know the staff were so helpful and that you love the wall art even more in person! Thank you for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Proffesional on the phone and arrived…

Proffesional on the phone and arrived on time. Friendly,polite,efficient. Couldn't have asked for a better service.

12 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Dave,

We're happy to hear that our team was professional, punctual, and efficient! We appreciate you taking the time to leave such positive feedback regarding your experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Friendly delivery drivers installed…

Friendly delivery drivers installed fridge carefully.

5 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Barry,

We're happy to hear that our delivery team provided such great service and carefully installed your fridge. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

On time and very efficient

13 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We appreciate you sharing your experience with us. We are so happy to hear that our service was both punctual and efficient for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Happy Customer

The staff are very friendly to deal with and not pushy. Their specialised knowledge of the products in their area is excellent. Really satisfied with my purchase. Great after sales service.

8 February 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Jean,

We appreciate you sharing your positive experience. We're happy to hear that you found our staff friendly and knowledgeable, and that you are satisfied with your purchase and after-sales service.

Kind Regards,
Kevin

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