I visited Harvey Norman on Friday 28 August, Limerick shop to purchase cordless ear buds. The whole transaction was an excellent experience, as Darragh made every effort to find me the exact ear buds... See more
Company replied
Location
Switch locationUnits 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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See what reviewers are saying
Thanks to Zaid. I wanted to buy fridge-freezer and washer-drayer. He showed me several appliances, explained them and helped me make the final decision. The appliances will be arriving on my preferred... See more
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I had a really positive experience while engaging with the staff in Harvey Norman Ballysimon Road in Limerick. My initial contact with Harvey Norman staff over the phone was friendly, informative,... See more
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I am extremely disappointed with the service I have received for my Whirlpool fridge, which was purchased from Harvey Norman. The fridge stopped working shortly after just one year of purchase.... See more
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Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Computer & Accessories store
- Homewares Shop
- Mobile Phone Shop
- Washing Machine & Dryer Shop
About Harvey Norman Ireland - Limerick
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
- 061 422800
4.3
Excellent
1k reviews
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Very satisfied
21 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Ronquillo,
Thank you for taking the time to leave this review we are happy to hear you were satisfied with our service.
Kind Regards,
Kevin
Michelle was so helpful🤣
19 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Ger,
We're so glad that you found our team member's assistance helpful! We appreciate you taking the time to share your feedback with us.
Kind Regards,
James
Reply from Harvey Norman Ireland - Limerick
Hi Kelvin,
We're happy to hear that our explanation was clear and helpful for you. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Limerick
Hi Gerard,
We are so happy to hear that our delivery service met your expectations by being punctual. We appreciate you taking the time to share your feedback.
Kind Regards,
Kevin
Excellent customer service and support…
Excellent customer service and support at the Limerick Store
27 December 2025
Reply from Harvey Norman Ireland - Limerick
Hi Tom,
We appreciate you taking the time to share your experience. We are so happy to hear that you received excellent support!
Kind Regards,
Kevin
I don’t want to have to go back to the…
I don’t want to have to go back to the store in order to activate the guarantee, it should’ve been stamped the minute I purchased the product
15 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Marie,
We appreciate your feedback and we're sorry the guarantee wasn't stamped at purchase. Please email the details to our customer support team at customer@support.harvveynorman.ie as they will be able to look into this with the relevant team.
Kind Regards,
Kevin
Dishwasher
I bought a dishwasher to replace the one I had was not working properly. I had the care insurance so it only cost me a couple of hundred. I bought a dearer one then I had. The staff were friendly and I only had to wait a couple of days for it to be delivered.
5 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Dee,
We're happy to hear that you had a positive experience replacing your dishwasher! It's great that the care insurance was helpful and that our staff were friendly. We appreciate your feedback regarding the quick delivery.
Kind Regards,
Kevin
Very quick turnaround from ordering…
Very quick turnaround from ordering online to delivery
10 March 2026
Reply from Harvey Norman Ireland - Limerick
Hi there,
We appreciate you taking the time to share your feedback. We are so happy the delivery was quick after ordering online.
Kind Regards,
Kevin
Delivery was timely and the item perfect but I was forced to buy online as for the third time your Limerick store didn’t have an item in stock.3 times,3 different items and never available
Delivery,price are both good.badly stocked Limerick store
5 March 2026
Reply from Harvey Norman Ireland - Limerick
Hi John,
We're happy to hear that you had a good experience with our delivery and pricing. We'll look into the stock levels at the Limerick store.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Limerick
Hi Paul,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Click and collect
Click and collect, you receive an email that gives the option to select you are on your way, but when you get there they still dont have it ready and you have to wait. Same happened with previous orders, why offer this service!
10 March 2026
Reply from Harvey Norman Ireland - Limerick
Hi there,
We appreciate you bringing this to our attention. We're sorry your click and collect orders weren't ready despite using the 'on my way' feature. We will investigate this with the relevant teams to improve this for the future. Thanks for your feedback.
Kind Regards,
James
Was sold a tablet holder
IWas sold a tablet holder, snapped after 6 weeks . 40 euro down the drain. Non of the limerick staff I delt with knew the consumer law and tried to SELL me another case.
My contract is with harvy norman, if the product is and was faulty it is stated in consumer law that you either
Replace
Refund
Repair.
If a product is not fit for purpose and clearly a tablet case that snaps after less then 6 weeks is not fit for purpose.
I WAS NOT OFFERED ANY OF THESE.
I WILL ADVISE ALL CUSTOMERS TO AVOID AND GO TO CURRYS OR SOUNDSTORE
24 February 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi there,
We regret you had a negative experience with the tablet holder. We appreciate your feedback and will address this with the relevant teams to improve the service for the future.
Kind Regards,
James
I recently bought a Samsung Galaxy S25
I recently bought a Samsung Galaxy S25 FE from Harvey Norman and I’m very happy with the experience. The ordering process was smooth and everything went exactly as expected.
The delivery was very fast, which was a big plus. Communication from the store was also very good — I received clear updates about my order status.
Overall, the whole experience was very positive. I’m very satisfied with the phone and the service, and I would definitely recommend Harvey Norman.
5 March 2026
Reply from Harvey Norman Ireland - Limerick
Hi Krzysztof,
We're happy to hear that you had a positive experience buying your new phone. It's great to know that the ordering process was smooth, the delivery was fast, and our communication was clear. We appreciate your recommendation!
Kind Regards,
James
Reply from Harvey Norman Ireland - Limerick
Hi Theresa,
We appreciate your positive feedback and are so happy you were pleased with the brilliant service you received!
Kind Regards,
James
When the goods are on stock
When the goods are on stock, you get delivery and install service in a matter of days. Be aware purchasing goods which are not on stock...
10 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Danail,
We appreciate your feedback. We aim to deliver and install promptly when items are in stock. We acknowledge that out-of-stock items can affect the experience.
Many thanks,
Katie.
Michelle and Caleb rock
Michelle and Caleb were so class and so patient - pleasure to deal with them and will be back for more photos
11 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Aisling,
We're so happy to hear that you had such a wonderful experience. We appreciate your kind words and are delighted that you found our team to be so helpful. We look forward to seeing you again!
Many thanks,
Katie.
Don't order Click & Collect unless you love no communication!
Ordered a washing machine for click and collect (having checked that it was indeed in stock) and received very specific email "Do not come to the store until your receive your ready to collect message". After one week of waiting I eventually rang the store only to casually be told 'oh yeah, that's ready for you'. God knows how long I'd have been waiting otherwise!
7 March 2026
Reply from Harvey Norman Ireland - Limerick
Good morning,
We regret to hear about the delay in notification for your washing machine collection. We aim to provide a seamless click and collect service, and we are sorry this did not happen. We are looking into why the notification was not sent promptly. Thank you for your feedback.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Limerick
Hi Andzejs,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in store again soon!
Many thanks
Katie.
The staff from Harvey Norman limerick…
The staff from Harvey Norman limerick store were excellent, they gave me all the information about new products in the store and helped me with everything I was looking for. I bought the new Samsung S26 Ultra, Shoaib provided me with all the information I needed to know about the phone before buying. Michelle and Simon served me on the checkouts and they were brilliant and provided me with all the details regarding insurance/ warranty for the device. Excellent customer service from the staff I dealt with in store.
10 March 2026
Unprompted review
Reply from Harvey Norman Ireland - Limerick
Hi Jarek,
We appreciate you sharing your positive experience at our Limerick store. We're happy to hear that our team provided you with excellent service and all the information you needed regarding your new phone and its warranty. Thank you for recognizing our team's dedication to customer service.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Limerick
Hi there,
We appreciate you sharing your experience with us. We are so glad to hear that our staff was nice and the process was swift for you. Thank you.
Kind Regards,
Kevin
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