Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more
Company replied
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more
Company replied
I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase. But I must comme... See more
Company replied
The whole process was simple, the website has great description of all features on the Nintendo switch 2 . The ordering process was very straight forward, and I recieved the console in less that 2... See more
Company replied
Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more
Company replied
Written by the company

Written by the company

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent delivery service.
Order arrived in perfect condition. Helpful delivery persons.

Reply from Harvey Norman Ireland - Limerick
The delivery was good and the communication from the delivery lads was fine. However if the delivery included the removal of packing material the damaged sofa could have been returned there and then rather than having to contact the store once the wrapping had been removed by us.

Reply from Harvey Norman Ireland - Limerick
Very friendly & very efficient team.

Reply from Harvey Norman Ireland - Limerick
Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns addressed, loads of advice given. We bought what we needed and we had the most pleasant experience in the shop today. Lily is the best!

Reply from Harvey Norman Ireland - Limerick
Tracking shipment was frustrating. Harvey Norman shipped from the Netherlands via DPD. DPD Ireland has a different web site vs The Netherlands. Little to no tracking data. Order showed up unexpectedly early with no one available to meet the delivery.

Reply from Harvey Norman Ireland - Limerick
Delivered as promised and within delivery time as stated.

Reply from Harvey Norman Ireland - Limerick
Very fast delivery. Two men had the old dishwasher out and new one all set up in minutes. Very nice people. Delighted.

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick

Reply from Harvey Norman Ireland - Limerick
Very friendly service and great communication.

Reply from Harvey Norman Ireland - Limerick
Have bought many items in HN over the years but never had to use a warranty query so did no know what to expect. Staff member in Limerick who handled a warranty stick vaccum issue did so with great professionalism and was more than helpful. Great experience.

Reply from Harvey Norman Ireland - Limerick
Amazing effort to bring dryer into house install and remove old one

Reply from Harvey Norman Ireland - Limerick
Very poor service from Harvey Norman Limerick.
We bought six appliances last Friday and were promised fast delivery. There are signs in the appliance department advertising next-day delivery, but in reality we have now been waiting for a week with no confirmed delivery.
Delivery was promised for Wednesday, then cancelled, and since then we are being given excuses every day. The store keeps blaming the delivery company instead of taking responsibility and giving us a clear answer.
Very disappointing experience. Helpful when selling, but extremely poor after payment. I would not recommend this store.

Reply from Harvey Norman Ireland - Limerick
My order of an oven was not delivered last Friday. No body rang me to say it would not be delivered. I took a day off work to stay at home.
A week has passed and I had to ring HM to see where my order was. Still waiting for a return call.
Customer servie is a joke. I am sorry i purchased form them.

Reply from Harvey Norman Ireland - Limerick
I came in for the 2nd time to exchange my OpenFit Pro2+ earphones. They had not been working correctly, and the service from Zaid was exemplary.
He checked the earphones with me, seeing if he could help, and once he found they were defective, offered me €180 back. I am usually impressed by the staff and policies at Harvey Norman, so I decided to use the credit towards a set of Sony XM6 earbuds. And they are marvelous!
Thank you, Zaid, for your excellent expertise and customer service. Your welcome manner and trust in your customers is why I am comfortable always shopping with Harvey Norman!

Reply from Harvey Norman Ireland - Limerick
Quick delivery and connection of the oven. Removed old oven an all packaging. Great service.

Reply from Harvey Norman Ireland - Limerick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.