Harvey Norman Ireland - Limerick Reviews 

1,004
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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Rated 4 out of 5 stars

Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more

Company replied

Rated 3 out of 5 stars

I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase. But I must comme... See more

Company replied

Rated 5 out of 5 stars

The whole process was simple, the website has great description of all features on the Nintendo switch 2 . The ordering process was very straight forward, and I recieved the console in less that 2... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,004)

8,845 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience going into store in…

Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortable. It was delivered to my home on Wednesday last and the two guys were courteous and kind they assembled the chair for us and took away all the wrapping etc. Harvey Norman's shopping is definitely a 5 star experience.

25 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Eileen,

We're glad you enjoyed your shopping experience in our Limerick store. It's wonderful to hear that our staff were helpful and kind, and that you are happy with your riser recliner chair. We appreciate your positive feedback regarding our delivery service.

Many thanks,
Katie.

Rated 5 out of 5 stars

Nice people fast at the job

30 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi James,

We appreciate you sharing your experience with us. We are happy you found our team nice and fast at the job.

Many thanks,
Katie.

Rated 1 out of 5 stars

Poor Customer Service & Advice

I received delivery of a double bed today from Harvey Norman but the bed was not assembled.
The driver informed me that I only had standard delivery and assembly was extra. He couldn't assemble for me even though I was willing to pay him, as he didn't have time yo do it.
I was never advised of this by the sales staff and would have chosen to have my furniture assembled if I had been given the option.
Now I have been left with a bed that can't currently be used as it comes in various pieces and that I can't assemble as I have back issues.
Very dissatisfied customer and very poor customer service 😢 😡

30 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Sandra,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Very good price and great service

Very good price and great service. Very quick collection.

22 April 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Marcin,

We appreciate your positive feedback and we're so happy you were pleased with the great price and very quick collection!

Many thanks,
Katie

Rated 5 out of 5 stars

I am a complete technical Luddite…

I am a complete technical Luddite making me a challenging customer. I went to gather information about a sim operated miden to provide WiFi in my home. Muhammed, who assisted me, was able to explain everything about it, recommended a service provider, sort out the contract and get me on the road in Warp Speed!
I installed it myself following his clear instructions and I'M ON LINE! ☆☆☆☆☆

18 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Susanne,

We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad that our team was able to assist you with your WiFi setup. It's great to know the instructions were clear and you're now online!

Many thanks,
Kevin

Rated 5 out of 5 stars

Great communication with delivery team…

Great communication with delivery team and fast tidy installation

23 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Marue,

We appreciate your positive feedback and are so happy to hear about the great communication and fast, tidy installation!

Many thanks,
James

Rated 5 out of 5 stars

Clear communication

Clear communication. Punctual, courteous and helpful. Excellent delivery service.

22 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We appreciate you sharing your feedback. We're so happy to hear that you received clear communication and excellent, punctual, courteous, and helpful delivery service!

Kind Regards,
James

Rated 5 out of 5 stars

Very good service

16 April 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Nyaradzai,

We appreciate you taking the time to share your positive experience, and we are so delighted to hear you received a very good service!

Kind Regards,
James

Rated 5 out of 5 stars

Efficient

Efficient. Rang in advance and delivered on time.

21 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michael,

We're happy to hear that our service was efficient, and your delivery arrived on time. Thank you for your positive feedback; we appreciate it!

Kind Regards,
James

Rated 4 out of 5 stars

Only lost a star because of issues…

Only lost a star because of issues experienced navigating your payment section, was possibly due to my lacks of computer skills but I did find it cumbersome compared to other sites other than that everything was excellent, very pleased with my purchase

15 April 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ann,

We're glad you are pleased with your purchase! We appreciate your feedback regarding the payment section and regret that you found it cumbersome. We will review it to see how we can improve the experience. Thanks for your review!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great company, great products.

Prompt delivery and easy, efficient installation of our Neff Smart Oven.

11 October 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Paul,

We're happy to hear that the Neff Smart Oven delivery was prompt and the installation was easy and efficient. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Wonderful Service and Experience

Wonderful service that was quick, efficient, and had amazing staff who were polite, approachable with excellent rapport, and considerate.

18 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We appreciate you sharing your feedback. We are so happy to hear that you received quick, efficient service from our amazing staff, who were polite and considerate!

Many thanks,
Katie.

Rated 4 out of 5 stars

reliable ,efficient delivery

reliable ,efficient delivery
value for money

11 April 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Irene,

We appreciate your feedback and we're so happy you were pleased with our reliable, efficient delivery and value for money!

Kind Regards,
James

Rated 5 out of 5 stars

Very quick and easy collection.

Very quick and easy collection.
Friendly staff.
Phone is very good no issues with it. Good price.

11 April 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Alex,

We're happy to hear that you experienced a quick and easy collection and found our staff friendly! We appreciate your positive feedback about the phone and price.

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent service and quick refund

...treated by the team. The refund process was quick, professional, and completely hassle-free. It's great to see such high standards of customer service. I highly recommend Harvey Norman for their reliability!

9 April 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Mariusz,

We're happy to hear that you were well-treated by our team. We appreciate your feedback regarding the quick and professional refund process. It's great to know you value our reliability!

Many thanks,
Katie.

Rated 5 out of 5 stars

First class service

First class service. Always do as they say. Paddy and Dean were very pleasant and helpful. Could not ask for more.

15 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Pauline,

We're happy to hear that you received first-class service! It's great to know that our team was pleasant and helpful. We appreciate your positive feedback and thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

Such helpful staff

Such helpful staff. Very friendly and arrived exactly when they said they would.

9 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Olivia,

We appreciate you sharing your feedback. We're so happy to learn that our staff was helpful and friendly and arrived on time!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service

Great service. The two guy's brought in the three seter electric recliner and set in up. They gave us all the information in how to use very helpful. Also they took away all the packaging. Very pleased.

10 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Geraldine,

We're happy to hear that you had a great experience with our service! It's wonderful that the delivery team was helpful in setting up your recliner and providing useful information. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

It was and still is excellent

It was and still is excellent. The staff are friendly, especially Zaid. He helped us and handled all the pressure from the questions we had.

2 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Hassan,

We appreciate you sharing your experience with us. We are happy to hear that our staff was friendly and helpful while assisting you with your questions.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Customer service

Arrived on time . Did a really good job assembling the bed . Took all the packaging away .

9 April 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Michele,

We're happy to hear that the bed assembly was completed well and on time, and that the packaging was removed. Thank you for your positive feedback!

Kind Regards,
James

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