Harvey Norman Ireland - Limerick Reviews 

1,004
TrustScore 4.5 out of 5

4.3

Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE


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Rated 4 out of 5 stars

Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent. Variety and selection of goods as well as prices are good comparing to other Irish... See more

Company replied

Rated 3 out of 5 stars

I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase. But I must comme... See more

Company replied

Rated 5 out of 5 stars

The whole process was simple, the website has great description of all features on the Nintendo switch 2 . The ordering process was very straight forward, and I recieved the console in less that 2... See more

Company replied

Rated 5 out of 5 stars

Harvey Norman has the best customer service ever! Quick replies, updates, polite dealing with issues if any, deliveries are always on time. A super king bed was delivered yesterday and it was quite a... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Limerick

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, Ireland

  • 061 422800

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,004)

8,831 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

It was the furniture that I ordered that is what I got and the driver was polite as well

24 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Abiodun,

We're happy to hear that you received the furniture you ordered and that the delivery was satisfactory. We appreciate you taking the time to leave us feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

My property was delivered without any…

My property was delivered without any demage and the guys were friendly

21 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Isaac,

We appreciate your feedback. We're so happy to hear that your property was delivered without damage and that our team members were friendly!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very satisfied

21 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ronquillo,

Thank you for taking the time to leave this review we are happy to hear you were satisfied with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Michelle was so helpful🤣

19 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Ger,

We're so glad that you found our team member's assistance helpful! We appreciate you taking the time to share your feedback with us.

Kind Regards,
James

Rated 5 out of 5 stars

Really good

Really good. Explained everything clearly.

23 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Kelvin,

We're happy to hear that our explanation was clear and helpful for you. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great on time delivery

Great on time delivery

10 March 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Gerard,

We are so happy to hear that our delivery service met your expectations by being punctual. We appreciate you taking the time to share your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent customer service and support…

Excellent customer service and support at the Limerick Store

27 December 2025
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Tom,

We appreciate you taking the time to share your experience. We are so happy to hear that you received excellent support!

Kind Regards,
Kevin

Rated 3 out of 5 stars

I don’t want to have to go back to the…

I don’t want to have to go back to the store in order to activate the guarantee, it should’ve been stamped the minute I purchased the product

15 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Marie,

We appreciate your feedback and we're sorry the guarantee wasn't stamped at purchase. Please email the details to our customer support team at customer@support.harvveynorman.ie as they will be able to look into this with the relevant team.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dishwasher

I bought a dishwasher to replace the one I had was not working properly. I had the care insurance so it only cost me a couple of hundred. I bought a dearer one then I had. The staff were friendly and I only had to wait a couple of days for it to be delivered.

5 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Dee,

We're happy to hear that you had a positive experience replacing your dishwasher! It's great that the care insurance was helpful and that our staff were friendly. We appreciate your feedback regarding the quick delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very quick turnaround from ordering…

Very quick turnaround from ordering online to delivery

10 March 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We appreciate you taking the time to share your feedback. We are so happy the delivery was quick after ordering online.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi John,

We're happy to hear that you had a good experience with our delivery and pricing. We'll look into the stock levels at the Limerick store.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Simple easy transaction

Simple easy transaction

12 March 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Paul,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Click and collect

Click and collect, you receive an email that gives the option to select you are on your way, but when you get there they still dont have it ready and you have to wait. Same happened with previous orders, why offer this service!

10 March 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We appreciate you bringing this to our attention. We're sorry your click and collect orders weren't ready despite using the 'on my way' feature. We will investigate this with the relevant teams to improve this for the future. Thanks for your feedback.

Kind Regards,
James

Rated 1 out of 5 stars

Was sold a tablet holder

IWas sold a tablet holder, snapped after 6 weeks . 40 euro down the drain. Non of the limerick staff I delt with knew the consumer law and tried to SELL me another case.
My contract is with harvy norman, if the product is and was faulty it is stated in consumer law that you either
Replace
Refund
Repair.
If a product is not fit for purpose and clearly a tablet case that snaps after less then 6 weeks is not fit for purpose.
I WAS NOT OFFERED ANY OF THESE.
I WILL ADVISE ALL CUSTOMERS TO AVOID AND GO TO CURRYS OR SOUNDSTORE

24 February 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi there,

We regret you had a negative experience with the tablet holder. We appreciate your feedback and will address this with the relevant teams to improve the service for the future.

Kind Regards,
James

Rated 5 out of 5 stars

I recently bought a Samsung Galaxy S25

I recently bought a Samsung Galaxy S25 FE from Harvey Norman and I’m very happy with the experience. The ordering process was smooth and everything went exactly as expected.

The delivery was very fast, which was a big plus. Communication from the store was also very good — I received clear updates about my order status.

Overall, the whole experience was very positive. I’m very satisfied with the phone and the service, and I would definitely recommend Harvey Norman.

5 March 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Krzysztof,

We're happy to hear that you had a positive experience buying your new phone. It's great to know that the ordering process was smooth, the delivery was fast, and our communication was clear. We appreciate your recommendation!

Kind Regards,
James

Rated 5 out of 5 stars

They were brilliant

They were brilliant

11 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Theresa,

We appreciate your positive feedback and are so happy you were pleased with the brilliant service you received!

Kind Regards,
James

Rated 3 out of 5 stars

When the goods are on stock

When the goods are on stock, you get delivery and install service in a matter of days. Be aware purchasing goods which are not on stock...

10 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Danail,

We appreciate your feedback. We aim to deliver and install promptly when items are in stock. We acknowledge that out-of-stock items can affect the experience.

Many thanks,
Katie.

Rated 5 out of 5 stars

Michelle and Caleb rock

Michelle and Caleb were so class and so patient - pleasure to deal with them and will be back for more photos

11 March 2026
Unprompted review
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Aisling,

We're so happy to hear that you had such a wonderful experience. We appreciate your kind words and are delighted that you found our team to be so helpful. We look forward to seeing you again!

Many thanks,
Katie.

Rated 3 out of 5 stars

Don't order Click & Collect unless you love no communication!

Ordered a washing machine for click and collect (having checked that it was indeed in stock) and received very specific email "Do not come to the store until your receive your ready to collect message". After one week of waiting I eventually rang the store only to casually be told 'oh yeah, that's ready for you'. God knows how long I'd have been waiting otherwise!

7 March 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Good morning,

We regret to hear about the delay in notification for your washing machine collection. We aim to provide a seamless click and collect service, and we are sorry this did not happen. We are looking into why the notification was not sent promptly. Thank you for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

All perfect

All perfect

2 March 2026
Harvey Norman Ireland - Limerick logo

Reply from Harvey Norman Ireland - Limerick

Hi Andzejs,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in store again soon!

Many thanks
Katie.

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