Harvey Norman Ireland - Naas Reviews 

760
TrustScore 4.5 out of 5

4.5

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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See what reviewers are saying

Rated 5 out of 5 stars

In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... See more

Company replied

Rated 5 out of 5 stars

Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... See more

Company replied

Rated 5 out of 5 stars

We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... See more

Company replied

Rated 1 out of 5 stars

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Homewares Shop
  6. Washing Machine & Dryer Shop

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.5

Excellent

TrustScore 4.5 out of 5

760 reviews

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4.5

All reviews

(760)

9,051 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery guy kept to time and was…

The delivery guy kept to time and was also quick with the installation. He was courteous too.

27 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Eric,

We appreciate you sharing your feedback. We're so happy to hear that our delivery team was on time, quick with the installation, and courteous!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy and straight fowerd updated…

Easy and straight fowerd updated regularly on delivery

20 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Franco,

We're happy to hear that you found our delivery updates easy to follow. We appreciate your positive feedback and are grateful for your time.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

Excellent service - quick delivery. Although my expensive purchase did end up on the next door neighbours porch but that’s down to Dpd

19 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Fiona,

We're happy to hear that you received excellent service and quick delivery! We appreciate your positive feedback and are sorry to hear about the delivery issue.

Kind Regards,
James

Rated 5 out of 5 stars

Delivery Lads were very excellent

Delivery Lads were very good, in formative and friendly.

23 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Shane,

We appreciate you sharing your feedback and are so happy to hear the delivery team was informative and friendly!

Kind Regards,
James

Rated 5 out of 5 stars

On time as promised

On time as promised - solid service

22 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Paul,

We are happy to hear that our service met your expectations with its punctuality and reliability. Thank you for your positive feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Fast

Fast , great service

20 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Sergiu,

We're happy to hear that you had a positive experience and received fast and great service. We appreciate your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Reasonable pricing & Fast Delivery

The product (printer) was reasonably priced compared to other retailers and delivered in 2 working days.

17 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Vishnu,

We're happy to hear that you found our printer to be reasonably priced and that you received it quickly. We appreciate you taking the time to share your positive experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Thanks for the reply Kevin.
My new dining table looking great🎉

17 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Monica,

Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ease of shopping online and easily…

Ease of shopping online and easily locate item you’re looking for. Fast efficient delivery

16 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mary,

We're happy to hear that you had an easy online shopping experience and found what you were looking for! We appreciate your feedback regarding our fast delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good service & quick delivery

Good service & quick delivery

14 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Noel,

We appreciate you taking the time to leave us this great review! We are so glad you received good service and quick delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure. Efficient - most items in stock.

12 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Brian,

We're glad you find your visits pleasant and efficient, with most items in stock. Thank you for your positive feedback; we appreciate it.

Kind Regards,
James

Rated 1 out of 5 stars

No contact from store/company to let me…

No contact from store/company to let me know my online click and collect purchase was on back order. Only found out when I went in-store 3 days later! Francis was great, he explained about item on back order and followed up with an email a week later to let me know it was in store.

14 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Elaine,

We appreciate your feedback and apologize for the lack of communication regarding your order. We're sorry for the inconvenience this caused and appreciate you bringing this to our attention. We'll review our processes to prevent this from happening again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

the person incharge of the pick and…

the person incharge of the pick and collect area is very nice and polite . Total experience very satisfactory

9 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Maribeth,

We appreciate you taking the time to share your feedback. We're happy to hear that you found the pick and collect service satisfactory and the staff member helpful.

Kind Regards,
Kevin

Rated 5 out of 5 stars

fab product

11 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Linda,

Thank you for taking the time to leave this review we are delighted to hear of your experience with your product.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Sofa delivery

The dilivery was on time and both dilivery men were very courtious and tidy

14 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Pauline,

We appreciate you sharing your feedback. We're so glad to hear that the delivery was on time and that our delivery personnel were courteous and tidy!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery

Notified early on morning of delivery and subsequent prompt delivery time

13 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We're happy to hear that you were notified about your delivery and that it arrived promptly. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience

Great experience, Ivan was very helpful and pleasant to deal with

9 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Natasha,

We're happy you had a great experience. It's wonderful to hear that our team member was helpful and pleasant. Thank you for your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Delivery arrived within 2 days of…

Delivery arrived within 2 days of ordering. Excellent communication also.

7 January 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Orla,

We're happy to hear that you received your order quickly! We appreciate your positive feedback regarding our communication and service.

Many thanks,
Katie.

Rated 5 out of 5 stars

The guys that delivered were very easy…

The guys that delivered were very easy to deal with and arrived during the time frame given
They assembled the furniture and made sure it was working before they left

13 January 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Donna,

We appreciate you sharing your feedback. We're happy to hear that the delivery team was easy to work with, arrived on time, assembled the furniture, and ensured it was working properly.

Many thanks,
Katie.

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