Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... See more
Company replied
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... See more
Company replied
We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... See more
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David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more
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The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more
Company replied
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Written by the company

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
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I ordered a PC for click and collect at the nearest location to me, the website said it was out of stock in that location which was fine! I placed the order and within 15 minutes a HN employee rang me to confirm that i was aware there would be a delay in getting the PC delivered to the store.

Reply from Harvey Norman Ireland - Naas
Ordered a escooter online previous day was sent a email ready to collect the next day went to Harvey Norman Store Naas Co Kildare and I gave a reply I was on my way to the click and collect point and was sent a message item would be delivered in 15 minutes after over a half hour of waiting and went to customer service and made a query about order I was sent to 3 different sections and eventually found the correct section staff had no clue about click and collect after talking with them and was then given the product no apology no help with carrying the escooter out it was heavy after this experience wouldn't be ordering again from Harvey Norman shocking service

Reply from Harvey Norman Ireland - Naas
We normally buy in store but this time we ordered online and for delivery to car . I ticked all the relevant boxes.Notified HN when we arrived at the nominated spot but after 35 mins waiting ( with no call to say theres a delay etc )we decided to go in and pick it up ourselves. So wont be booking delivery to car again.

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Really effficient, quick delivery. The delivery driver was very helpful too.

Reply from Harvey Norman Ireland - Naas
Lovely staff and very friendly and helpful. Couldn't have been nicer with the delivery instructions and the flexibility is fantastic.

Reply from Harvey Norman Ireland - Naas
I am a long time customer and over the years I have purchase many items from large items such as kitchen equipment to computer cables. Staff have always been very helpful and I am very happy with prices of the many purchases bought in my local store in Naas.
This time I bought a Canon Printer at a great price, very happy.

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Great product very efficient delivery and service. My first time to purchase from Harvey Norman website. Delighted with product and great price.

Reply from Harvey Norman Ireland - Naas
had to chase them after paying over 6000 euro for appliances, really bad for calling back with delivery dates

Reply from Harvey Norman Ireland - Naas
Easy to order from your web page. Fast delivery, very prompt. Very happy with my purchase.

Reply from Harvey Norman Ireland - Naas
excellent experience on the website, product description very detailed, easy to buy, quick response! GREAT

Reply from Harvey Norman Ireland - Naas
Had an issue with initial delivery.. Was quickly resolved without any issues

Reply from Harvey Norman Ireland - Naas
The two guys were very fast and pleasant to deal with

Reply from Harvey Norman Ireland - Naas
There were 2 guys that delivered our furniture one was so lovely. Tall guy really nice. The other chap not sure of his name but had ginger hair. He was so rude. He was annoyed with Harvey Norman in Naas as they charged us for removal of five seater when in fact he said it’s a 6 seater again not our fault. I’m sure if he contacted HN they would have sorted it but he was so rude and cursing constantly. I understand he probably having a bad day and annoyed with HN in Naas but wasn’t our fault and he was so unprofessional. The other chap was amazing. He was lovely and apologised for his colleagues rude behaviour. The girl in HN that dealt with us Diane was amazing and would highly recommend her. She went over and above for us.

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
A lovely young girl served me and was very helpful

Reply from Harvey Norman Ireland - Naas
The delivery guy kept to time and was also quick with the installation. He was courteous too.

Reply from Harvey Norman Ireland - Naas
Easy and straight fowerd updated regularly on delivery

Reply from Harvey Norman Ireland - Naas
Excellent service - quick delivery. Although my expensive purchase did end up on the next door neighbours porch but that’s down to Dpd

Reply from Harvey Norman Ireland - Naas
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