The communication from John at Harvey's is excellent. Kept informed prior to installation. Our install by Tom and his colleague, whos name I forget, ex chef, top knot hair style, could not be more he... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The whole process went very well, from the initial enquiry, receiving the quote, ordering the water softener and finally it being delivered and fitted by Nick. Some of the pipework had to be altered a... See more
Our Harveys installer, Paul SB, rang an hour before he was due to arrive. The installation work he carried out was neat and tidy and exceeded our expectations. Paul explained everything about the soft... See more
Company replied
We had a water leak under the sink in a newly installed RO system which turned out to be a faulty tee connection in the plastic piping. Simon the engineer who came the next day fixed the problem. 24 h... See more
Company replied
Company details
- #13 of 18 best companies in Water softening equipment supplier
- #83 of 97 best companies in Plumber
- #18 of 26 best companies in Water Filter Supplier
- #12 of 15 best companies in Water Purification Company
- #10 of 12 best companies in Water treatment supplier
About Culligan Harvey
Written by the company
Culligan Harvey is the UK’s number one selling water softener brand. Experience the benefits of softened and filtered water for your home, health and happiness with the Harvey™ Water Softener.
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Book a free, no obligation demo today. Request a Quote
Find your Perfect Water Softener Shop Salt Shop Drinking Water Shop Water Filters
Contact info
Hipley Street, GU22 9LQ, Woking, United Kingdom
- 01483 753400
- reviews@harvey.co.uk
- harveywatersofteners.co.uk
4.5
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Harvey’s Salt when delivered is in a…
Harvey’s Salt when delivered is in a bad state since they started getting delivered by a third party. lots of block are broken or chipped on the outside.
29 June 2026
Unprompted review
Reply from Culligan Harvey
Hello Romi,
To help us review this properly, we just need a few more details to clarify the order. We’ve attempted to contact you.
Please contact us at salt@harvey.co.uk, quoting “Harvey/KA” in the subject line and include a few details and photos if possible. We’ll be happy to help get this sorted.
Thanks,
Culligan Harvey Team
George came and installed my water…
George came and installed my water softener system. He was very efficient, arrived promptly, very well installed and left within no time. Pleasant helpful chap. Love my water softener! Highly recommend.
24 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your lovely feedback—George will be so pleased to hear your kind words about his efficiency and helpful service!
If you know anyone who could benefit, feel free to share our referral link: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
4 years and still love it
I’ve had a Harvey Water Softener for 4 years now and they’re brilliant. No more limescale, the water feels nicer when showering, plus your detergent and shower gel lasts longer due to the increased foaming effect of soft water.
We are a family of 4 with a high water usage and spend approx £200 per year on salt. Stuart, who delivers the salt is a top bloke. Really friendly carries the salt into the house and is always courteous. If I ever move house I’ll definitely be getting another Harvey softener.
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your fantastic feedback—we’re so pleased to hear how much you’re enjoying your water softener after 4 years, and that it’s making such a difference for your family!
If you know anyone who could benefit, feel free to share our referral link: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Ben F did an excellent with the water…
Ben F did an excellent with the water softener installation. Excellent craftsmanship and professionalism. Well done!
20 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your great feedback—Ben will be delighted to hear your kind words about his workmanship and professionalism!
If you know anyone who could benefit, feel free to share our referral link: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Happy with the service I received and…
Happy with the service I received and installation from Ben F who explained everything to me. Would recommend this company
10 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we really appreciate your support!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent service as always
Needed a replacement softener after old one had reached end of life. Such an easy company to deal with and a particular shout for Jake, the installer, who was superb in every way.
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we really appreciate your support, and we’ll be sure to pass this on to Jake!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Excellent level of customer service
Excellent level of customer service. Quick resolution of issue reported
1 May 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we’re glad we could resolve this quickly for you!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Good and prompt service
Good and prompt service, very helpful service overall, Thanks! Abbie👍
Also thank you to Service Engineer Arthur 👍
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we really appreciate your support!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Great fast salt delivery service.
Great fast salt delivery service.
Stuart's a lovely friendly delivery chap and the salt packets always arrive in good condition.
The salts not too expensive either.
Also the machine was installed like lightning when the last one broke. Very knowledgeable and fast acting engineers
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we really appreciate your support!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Highly recommend this company
Really efficient friendly and professional team, who were able to solve a problem I had which might seem small but it was the difference between working or cancelling a big job. I’m really grateful for their help and knowledge.
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind words – we’re really glad we could help when it mattered!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
The whole process of ordering and…
The whole process of ordering and delivering salt is fast and seamless, Stuart Chapman delivered it on time. He is a professional with a smile.
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we really appreciate your support!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Much improved water softness
Everything was easy from first visit to installation,the water softness has greatly improved and the culligan Harvey softener seems to do a really good job, time will tell but at this time I would recommend.
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we’re really pleased everything went smoothly!
If you know anyone who could benefit, feel free to refer them here:
https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
On time
On time, quick and professional. Ben F was great. Very neat installation. Would recommend.
23 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we really appreciate your support!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Stuart was very helpful
Stuart was very helpful, friendly and polite. He delivered the salt exactly where we wanted. We're very happy with the service and grateful
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback – we really appreciate it!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
I had a problem with my Mini Max3 water…
I had a problem with my Mini Max3 water softener machine. I spoke to Rory who was really helpful. He was very knowledgeable on what the problem was. Hopefully it will now be sorrted.
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback – we’re really glad we could help!
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
The Culligan Harvey team installed the…
The Culligan Harvey team installed the ARC PLUS water softener for us - fantastic team - sales, plumbing and installation, WiFi set up, and after care all brilliant. Delighted and would highly recommend.
25 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your fantastic feedback! We’re delighted to hear our team delivered such an all-round brilliant experience.
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Very good company
Stuart kindly delivered our salt in such hot weather and even brought them into the house for me. Very good service, worth a five ⭐️
26 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your kind feedback! We’re so pleased Stuart looked after you so well, especially in the hot weather.
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Thank you Ben F
Thank you very much to Ben F for a smooth and speedy installation, and for explaining all the details regarding the softener, including the many questions I had.
19 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your lovely feedback! We’re glad to hear Ben F made your installation smooth and took the time to answer all your questions.
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Abbie did a great job
Abbie did a great job, was polite on time and very good at his work.
25 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your feedback! We’re glad to hear Abbie provided such polite, timely and high-quality service.
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
Another great delivery from Stuart
Another great delivery from Stuart. All salt bags in perfect condition! Thank you!
24 June 2026
Unprompted review
Reply from Culligan Harvey
Thank you for your continued support! We’re delighted to hear Stuart delivered another great experience.
If you know anyone who could benefit, feel free to refer them here: https://www.harveywatersofteners.co.uk/refer-a-friend/
Kind regards,
Culligan Harvey Team
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