HattonGardenJeweller Reviews 

185
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers are especially thrilled with the staff, describing them as welcoming, patient, and incredibly knowledgeable when helping design custom rings. Buyers truly love the personalized, unhurried appointments that make every visit feel special and thoroughly engaging from start to finish. Consumers frequently highlight the stunning craftsmanship and exceptional quality of the bespoke jewellery created by the team. People also appreciate the fast and efficient service, noting that quick resizing and repairs are handled smoothly. Many buyers mention they will definitely return for future purchases and gladly recommend the business to friends.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning craftsmanship and... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable throughout the design process.... See more

Service

Users describe positive interactions with service, highlighting a knowledgeable, attentive, and professional... See more

Quality

Clients share positive opinions on quality, consistently highlighting the remarkable craftsmanship and... See more

User experience

Customers report overwhelmingly positive experiences with user experience, highlighting faultless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first came here to get my engagement ring resized and have since been back to commission our wedding bands, and some other jewellery advice. The appointment only format means that the time and consu... See more

Rated 5 out of 5 stars

A wonderful, fast, friendly and efficient service. I bought an oversized 18K diamond solitaire ring set in platinum. After an overly priced estimate from a nearby store, I stumbled across Hatton Ga... See more

Company replied

Rated 5 out of 5 stars

An absolutely first class service from Laz. Helped us design a beautiful diamond and emerald ring , explaining all the options creating an amazing ring which was also incredible value for money. If yo... See more

Company replied

Rated 5 out of 5 stars

Laz was very helpful and informative in selecting just the right type of diamond and ring. He obviously has loads of experience, and gave his time generously to be sure that I was satisfied with the c... See more

Company replied


Company details

  1. #25 of 91 best companies in Jewellery Designer
  2. #11 of 16 best companies in Diamond Dealer
  3. #43 of 112 best companies in Jeweller
  4. #17 of 48 best companies in Jewellery manufacturer
  5. #17 of 29 best companies in Jewellery Repair Service
  6. #94 of 291 best companies in Jewellery shop

Written by the company

Working from one of the most up-to-date jewellery workshops in Hatton Garden, Vincent & Laz make and design all types of bespoke jewellery, including engagement and wedding rings. Suppliers of G.I.A certificated diamonds- Lab grown diamonds - Coloured gemstones workshop & Sales room. in-house Gemologist, Repair & Restoration services, By Appointment Only for ring commissions - walk ion repair service 9am to 6pm Monday to Friday.


Contact info

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Create your perfect engagement ring

Let's design a truly unique ring together

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

A Dream Engagement Ring, Perfect in Every Way

I cannot recommend Laz, Vince and their team highly enough. They recently created my handmade engagement ring and the whole experience has been exceptional from start to finish.

From the moment I walked in, they were warm, friendly and incredibly helpful. They took the time to understand exactly what I wanted and made me feel completely confident in their ability to bring my vision to life. The result is beyond anything I could have hoped for — a stunning Art Deco–style ring that is perfect in every way.

Their craftsmanship is second to none, and if you have a bespoke idea or a vision for something unique, you can absolutely trust them to deliver. My expectations were not just met but exceeded, and I trusted them every step of the way. This is a once-in-a-lifetime piece of jewellery and they have made it truly special.

8 August 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you so much for taking the time to leave such a lovely review!
the ring certainly was a special order! the complexity was challenging but very satisfying when finished, truly is a unique design for an engagement ring we was thrilled with the outcome and it was lovely meeting you both.
thank you again for your kind words!!

Laz & The HGJ team

Rated 5 out of 5 stars

More than just a piece of jewellery

Laz and the team at Hatton Garden jeweller are genuinely in a different class.

I'd had 4/5 consultations at different jewellers in Hatton to get 4 bespoke engagement rings and wedding bands made and none of them came close to my experience with the team at Hatton Garden Jeweller.

They are honest, personable and know exactly what they're talking about.

When other jewellers put hurdles and no's in front of me, Laz had solutions and was passionate about getting the results I needed.

10/10 experience. As and when I get anything else made, I wont be going anywhere else.

I could not recommend highly enough. Thank you Laz and the team.


2 August 2025
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Reply from HattonGardenJeweller

Thank you Josef!
we really do appreciate you taking the time to leave us such a kind review of your experience with us - it was a pleasure meeting you!

Laz & The team HGJ

Rated 5 out of 5 stars

Honest and transparent with fine craftsmanship

My fiancé booked several appointments with jewellers in Hatton Garden based on reviews, with Laz as our last appointment of the day. Meeting Laz was like a breath of fresh air - there were no flashy sales rooms or any sign of arrogance. Instead, we were greeted by the charismatic Laz who gave us down to earth advice and no upsell, which was really refreshing.
Laz is confident that he & his team will be able to meet your needs - a confidence built on decades of experience. He is rightly proud of his team of craftsmen.
He talked us through the different options for our gemstone of choice, showing us the gems. He explained the pros and cons of the different sizes and cuts of gemstone for the style of ring we wanted. After our first consultation, we knew that we wanted Laz & his team to make my engagement ring.
We found that Laz offered us an honest and transparent service from start to finish. He is passionate about his craft and we felt assured that my ring would be made with care and attention to every minute detail.

During the designing of the ring, Laz kept us informed of anything that needed to be changed and he was in contact with us during the making of it - sending photos & videos.
Laz was as excited as us when we went to collect my ring. With just one look, we could see why - it was absolutely spectacular! It was the embodiment of our ideas & hopes - in fact, it exceeded these!
We feel that Laz invested a part of himself in the making of my ring - it’s as if he’s making the jewellery for a dearly loved member of his family.
We couldn’t be any happier with my engagement ring and we’re are going back to get our wedding bands made. We would definitely recommend.

12 July 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you for this lovely review it means so much to us here!
we do indeed put our all into every order we get.. there are many to choose from so we always feel grateful for the trust we get from customers that go with us ..
every thing we produce has to be spot on for us too..

its been so lovely meeting you both and I will see you agin soon!

thank you both so much!

Laz and the HGJ team

Rated 5 out of 5 stars

Personalized Custom Ring Experience

Laz and his team are professional artists. I wanted a custom pinky ring for my birthday. I was pretty new to lab grown diamonds and Laz took the time to walk me through every step of the process and educated me along the way. He did not try to upsell me or steer me in directions I didn't want to go - he is truly a trusted advisor. The ring isn't your typical pinky ring (which is what I wanted) and Laz made sure it was exactly what I dreamt of. Would recommend his team to anyone I know.

14 July 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you Madeline for taking the time to leave us a review.. we are so happy to know we added to your special day!
thank you for trusting in us

Laz and the HGJ team

Rated 5 out of 5 stars

Could not recommend higher. Amazing

As soon as I took a step in the Laz’s office I knew I was with a safe pair of hands. Buying an engagement ring is something that (hopefully!) I will only do once in my life, and was definitely something I needed. Lot of assistance and guidance with.

Laz took me through the full range of options, sourcing multiple stones for me to review and assess and guiding me through the various price points and options. Laz’s experience was vital and very helpful for a complete novice. Laz routinely guided me through options that were less expensive but that he and I thought looked much better for what I was after.

After a few consultations to get the ring in order Laz’s team made it in had in the workshop on the same site and in view of the office.

I can tell that a great deal of love and care went into crafting my ring and don’t doubt that this would be the case for anyone else. The ring looked AMAZING! I was so happy with it.

The ring was turned around quickly and laz kept me updated throughout the process which was super useful.

I initially went to Laz at HGJ as I was attracted to the workshop on site. This is definitely a major plus compared to other sites in the same area I visited. But the intangible value Laz and his team addded to my journey was truly process. You want to have full confidence in the team guiding you on a process such as buying an engagement ring - and with Laz I knew he only had my best interest at heart - including the good value and transparent pricing importantly!

I would 1000% recommend Laz and the Hatton Garden Jewellers to anyone else who finds themself in my position and wouldn’t even consider anyone else.

3 June 2025
Unprompted review
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Reply from HattonGardenJeweller

Was an absolute pleasure working with you George! selecting the right gemstone and creating the ring.
thank you so much for all of your kind words - means so much to us it really does!

Laz and the HGJ team

Rated 5 out of 5 stars

Highly recommend

I would highly recommend Hatton Garden Jeweller for anyone looking for a ring.

I was recommended to HGJ by my twin brother who'd had excellent service from them before in the making of his wife's engagement ring and their wedding bands.

Laz helped me design the perfect ring for my partner. He was able to discuss various styles with me and gave me advice on some ideas that I had. His experience in ring making and design really shone through. And he wasn't at all pushy.

In the end we designed the perfect ring. Laz kept me updated regarding the progress of the ring throughout.

And when I saw the ring ... WOW ... it looked incredible, even better than I'd imagined! And at a very good price - it even came under-budget!

Thank you Laz and Vincent and the whole team.

1 June 2025
Unprompted review
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Reply from HattonGardenJeweller

Seb
thank you so much for taking the time to leave such a lovely review! the ring was indeed spot on! we always aim to achieve the highest possible quality and finish with our made in house bespoke made orders.. we was extremely satisfied with this ring too! thank you so much for working with us.

Laz and the HGJ team

Rated 5 out of 5 stars

Laz and his team are just brilliant

Laz and his team are just brilliant. I found HGJ from doing my research and the reviews were so positive, I decided to book an appointment and I’m so happy I did.
Laz has so much knowledge and experience, he helped me to redesign my engagement ring to complement the next chapter of our marriage .. I can’t wait to see the finished ring 💍 ✨

31 May 2025
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Reply from HattonGardenJeweller

Thank you so much Juliette! it was a pleasure meeting you both and very rewarding to know we assisted in the next chapter... we are so grateful for your trust and patience as we did have a few days delay in sourcing the perfect match of stone..

Laz and team HGJ

Rated 5 out of 5 stars

Highly recommend!

My partner & I came to Laz earlier in the year for my engagement ring and had an amazing experience. We loved designing it together and Laz shared his honest advice along the way. There’s no pushy sales tactics like you see in the rest of Hatton garden which goes a long way to build trust. We’re delighted with the end result and still haven’t seen any other ring like it!

29 April 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you Rachel! it means so much to us to get such positive feedback!
as you know the design you went for is a massive personal favourite of mine!
I am so happy you are pleased with the ring.

Laz &
the HGJ team

Rated 5 out of 5 stars

Top jewellers, highly recommended

For something as important as our wedding rings, we’d really done our research to find the most highly rated jewellers in Hatton Garden and Laz was our 6th appointment.
From the first time we met him, Laz and his team blew everyone else we’d met before out of the water. The man is a specialist, has a real passion for diamonds, he took his time with us more than anyone else. Every question/idea we had (and we had many!) he answered with very honest positives and negatives, and pointed out things we hadn’t thought of, to help us get to the perfect rings - you can tell he’s been in the industry for decades. Other jewellers in Hatton Garden had good salespeople with fancy shop fronts but when you speak to Laz and his team, you’re talking to the specialists that will actually be creating your jewellery, and our rings are so beautiful and bespoke! We are first time customers with Laz & HGJ and will be coming back here again.

21 May 2025
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Reply from HattonGardenJeweller

Thank you guys!! it was an absolute pleasure working with you both, the rings came out spot on! which is what we always aim for!

Rated 5 out of 5 stars

Laz is an absolute diamond!

My partner and I had an amazing experience with Hatton Garden Jewellers. Laz guided us through designing my engagement ring using diamonds from my grandmothers ring. I sketched a unique three-stone design, and the team brought it to life beautifully. They also created two sets of matching flower-shaped stud earrings from the remaining stones. Laz provided exceptional service—he’s a real character and made the whole process unforgettable. I absolutely love my ring and couldn’t be happier! Thank you for everything.
Ps if you want to visit please book an appointment

21 February 2025
Unprompted review
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Reply from HattonGardenJeweller

Beth, thank you so much for taking the time to leave such a lovely review! really!
it means so much to us..

Rated 5 out of 5 stars

Absolutely recommend Laz

Absolutely recommend Laz – exceptional jeweler and service!

My husband purchased my engagement ring from Laz and it was absolutely stunning – everything about it was perfect. Laz helped him design the ring exactly how he envisioned it, and the result was beyond beautiful.

Later, we returned to Laz for our wedding bands, and again, he guided us through the process, recommending the best options to complement my engagement ring. His attention to detail and honest advice made the whole experience easy and enjoyable.

Most recently, Laz cleaned my engagement ring and repaired a very sentimental piece – my late sister’s ring. He replaced the stones and brought it back to life in the most beautiful way. It meant so much to me, and the work was done with such care.

I truly can’t recommend Laz enough. His craftsmanship, professionalism, and personal touch make all the difference. You’ll be in great hands!

21 May 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you so much for this review!
always been a pleasure to assist you and always will be!!

Laz & the HGJ team

Rated 5 out of 5 stars

Trustworthy and reliable

I have being seen Laz for over a decade and he has always created a comfortable and collaborative atmosphere when guiding me through ring and earring creations. This time was no different and I couldn’t imagine using anyone else.

21 May 2025
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Reply from HattonGardenJeweller

Andrew, Thank you for such a nice review, it's so appreciated! always a pleasure, dealing with you!

Rated 5 out of 5 stars

Vince and the team are really welcoming…

Vince and the team are really welcoming and have great knowledge. Really pleased with the finished product

21 May 2025
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Reply from HattonGardenJeweller

Thank you for taking the time to leave a review, we really appreciate it!
it was lovely meeting you and we are so happy that we was able to create the design you came to us with..

Laz & the HGJ Team

Rated 5 out of 5 stars

We Highly recommend Laz and his Team at HJG

We have used Laz and the guys at Hatton Garden jeweller for years, we had our engagement ring, wedding rings and a stunning diamond Tennis bracelet made by HGJ. We always received a top quality service that is second to none. We recently visited again to have some size adjustments done to our rings, along with some repairs done on our jewellery. They were as ever, super helpful and a pleasure to deal with.

2 April 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you Vincent!! always a pleasure assisting you guys , I'm sure we will see you both again!

Laz & the HGJ Team

Rated 5 out of 5 stars

Great place to get an engagement ring and wedding rings made

Laz was really helpful in helping us choose an engagement ring and our wedding rings, listening to what we wanted and showing us all the options. Great little place to go for personal service. We were very happy with the results and thought it was very fairly priced.

9 April 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you for the review! its very kind of you to take the time to do so..
it was a pleasure meeting you- and working for you both!

Laz & the HGJ Team

Rated 5 out of 5 stars

Laz was extremely helpful and friendly…

Laz was extremely helpful and friendly from start to finish. We purchased a two wedding bands and a wedding ring from him and he gave us a very good price. He was very honest when I was selling my ring about price which is a rarity these days. Thank you so much Laz! Overall experience was 10/10 and would recommend him to anyone!

1 April 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you, for such a nice review! it was a pleasure dealing with you both.. we strive to create a safe and trustworthy space for customers.

Laz & Team HGJ

Rated 5 out of 5 stars

5 stars isn't enough for Laz and the…

5 stars isn't enough for Laz and the team! Trustworthy, honest, professional and so efficient. Thanks so much for taking such great care of my precious rings!

28 March 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you Robyn! for such a kind and lovely review, we really appreciate you taking the tIme to do so.

Laz & Team HGJ

Rated 5 out of 5 stars

Excellent service

I had to have a treasured ring cut off due to an accident. I was recommended Hatton Garden Jewellers by a friend. They didn’t disappoint. Laz and the team repaired and restored my ring beautifully, in fact it was better than new! Thank you

24 March 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you for the review, we appreciate how important sentimental items are and how upsetting it can be when they are damaged.. We are so pleased you are happy with the result..

Laz & Team HGJ

Rated 5 out of 5 stars

21st Birthday Statement Ring !!

21st Birthday Statement Ring was the agenda and they certainly delivered. I booked an appointment and Laz spent time explaining about Diamonds, colours of stones, metals and designs. He was extremely thorough and knowledgeable and we left with the perfect idea. I left the team to it and was kept in the loop through the whole process. I collected it at the end of Feb and it is Stunning!! Great job !!

28 February 2025
Unprompted review
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Reply from HattonGardenJeweller

Thank you for taking time to leave us such a lovely review, we were delighted to be able to Add to Your daughter's special birthday!

Laz & Team HGJ

Rated 5 out of 5 stars

Considered as our new family jeweller.

Honestly one of the best experiences I’ve had regarding jewellery I’ve ever had. My first purchase was a custom engagement ring. Before this - I had no knowledge of anything jewellery or gem. After browsing several shops and websites I quickly got bored and defensive with the pushy sales techniques and poor service. laz was recommended by a friend and after our first meeting i felt both respected as the customer but also informed on what exactly I was buying. The service was so good that i went back for my wedding rings and recommended several friends in similar positions who had a similarly fantastic experience. 10/10

20 March 2024
Unprompted review
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Reply from HattonGardenJeweller

Thank you so much Dale, really appreciate your kind words, always a pleasure working with you! thank you for your referral's this means so much to us.. we look forward to seeing you at the workshop again some day..

Laz & HGJ Team

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