HattonGardenJeweller Reviews 

185
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers are especially thrilled with the staff, describing them as welcoming, patient, and incredibly knowledgeable when helping design custom rings. Buyers truly love the personalized, unhurried appointments that make every visit feel special and thoroughly engaging from start to finish. Consumers frequently highlight the stunning craftsmanship and exceptional quality of the bespoke jewellery created by the team. People also appreciate the fast and efficient service, noting that quick resizing and repairs are handled smoothly. Many buyers mention they will definitely return for future purchases and gladly recommend the business to friends.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning craftsmanship and... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable throughout the design process.... See more

Service

Users describe positive interactions with service, highlighting a knowledgeable, attentive, and professional... See more

Quality

Clients share positive opinions on quality, consistently highlighting the remarkable craftsmanship and... See more

User experience

Customers report overwhelmingly positive experiences with user experience, highlighting faultless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first came here to get my engagement ring resized and have since been back to commission our wedding bands, and some other jewellery advice. The appointment only format means that the time and consu... See more

Rated 5 out of 5 stars

A wonderful, fast, friendly and efficient service. I bought an oversized 18K diamond solitaire ring set in platinum. After an overly priced estimate from a nearby store, I stumbled across Hatton Ga... See more

Company replied

Rated 5 out of 5 stars

An absolutely first class service from Laz. Helped us design a beautiful diamond and emerald ring , explaining all the options creating an amazing ring which was also incredible value for money. If yo... See more

Company replied

Rated 5 out of 5 stars

Laz was very helpful and informative in selecting just the right type of diamond and ring. He obviously has loads of experience, and gave his time generously to be sure that I was satisfied with the c... See more

Company replied


Company details

  1. #25 of 91 best companies in Jewellery Designer
  2. #11 of 16 best companies in Diamond Dealer
  3. #43 of 112 best companies in Jeweller
  4. #17 of 48 best companies in Jewellery manufacturer
  5. #17 of 29 best companies in Jewellery Repair Service
  6. #95 of 291 best companies in Jewellery shop

Written by the company

Working from one of the most up-to-date jewellery workshops in Hatton Garden, Vincent & Laz make and design all types of bespoke jewellery, including engagement and wedding rings. Suppliers of G.I.A certificated diamonds- Lab grown diamonds - Coloured gemstones workshop & Sales room. in-house Gemologist, Repair & Restoration services, By Appointment Only for ring commissions - walk ion repair service 9am to 6pm Monday to Friday.


Contact info

Promotion box for HattonGardenJeweller

Create your perfect engagement ring

Let's design a truly unique ring together

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience (and a very happy fiancee!)

The whole experience with Vincent was excellent - from chatting through ideas and desiging the ring to picking the diamonds and the final product. We needed the band to be amended slightly for size and width and he turned this round on the same day - couldn't ask for better service and look forward to going back to pick the wedding bands!

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Vincent

Fantastic service from Vincent. Great person to deal with and made the process of getting an engagement ring very easy. We shall be back for our wedding bands in the future. J&M

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Service & Value for Money

I needed an engagement ring to propose to my [now] fiancé and with quite a niche idea for what I wanted I knew I needed to come to Hatton Garden. With so many jewellers in the area however it was hard to know where to start, after visiting a couple of jewellers and not feeling comfortable that they could either achieve what I was after, or that it was a reasonable price (and in one case slight concern over leaving the family diamond with them) I discovered Vincent at Hatton Garden Jeweller and all my problems swiftly disappeared. Vincent made me feel at home and talked me through the process, answering the many questions I had and helped me with designing the bespoke piece I had in mind - using the CAD to give me two options and advising on which may be best to go with. Once the design was set, the piece was finished in good time and looks spectacular and just as I had imagined. Initially the band was quite small and Vincent resized it for me free of charge before the big day, and resized it again after the big day to make it slightly smaller to fit on my fiancés finger perfectly - again free of charge. Would highly recommend visiting Hatton Garden Jeweller if you’re stuck for where to start when looking for a jeweller in Hatton Garden. We’ll certainly be heading back there for our wedding bands!

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Amazing jeweller who takes great care…

Amazing jeweller who takes great care and passion not only on the jewellery but the customer too - even delivering the engagement ring to the savoy hotel on the day in secret :)
I won’t use anyone else

4 December 2021
Unprompted review
Rated 5 out of 5 stars

The Brightest Stars in the Garden

I have been a customer of Vince and his incredible team for a number of years.
I have found him incredibly talented trustworthy and extremely helpful in all aspects of jewellery design and manufacturing. He has maintained professional integrity in all my business transactions. I have no problem in recommending him and his team to anyone.
Continue the good work and thank you.

10 August 2022
Unprompted review
Rated 5 out of 5 stars

I was recommended by a friend to ask…

I was recommended by a friend to ask Vince for his assistance, when I wanted a special ring designed and made for my Wife.
Our initial experience of us visiting Vince at his workshop in Hatton Garden, immediately confirmed to us we had chose an expert jeweller to design the ring and we certainly wasn’t disappointed with the final result, being within budget and on time and made to the highest quality.

We would highly recommend Vince’s services to anyone, who is looking to have a bespoke piece of jewellery made for a very special person, as neither of you will be disappointed with the result.

Thank you Vince, my wife’s face is a picture, ever time she puts her ring onto her finger

Sincerely,

David & Caroline

16 March 2022
Unprompted review
Rated 5 out of 5 stars

So so happy

Vincent is great. Really really great. He listened to what I wanted and delivered the most perfect ring. He worked to our budget and did everything he could to make picking and buying a ring a positive experience. An experience to remember. Thank you Vincent.

30 September 2022
Unprompted review
Rated 5 out of 5 stars

I wish I could go here more often

I wish I could go here more often,unfortunately,jewellery is not something I buy every week….but,whenever I need an item re-designed ,altered ,polished or fixed etc.,at a very fair price,this is the only address that enters my mind.,..a more friendly,pleasant and professional atmosphere would be difficult to find ,all underpinned by the charismatic Vincent and his team.
I took in 2 ‘Cartier Trinity Bracelets’ that I wanted altering from customary black cord to a double gold link chain with an easy to manage fastener …it looks just fabulous…better than I imagined ..and my wife is understandably thrilled with her new gift.
So..a big Thankyou to all at Hatton Garden Jeweller .

7 October 2022
Unprompted review
Rated 5 out of 5 stars

A great jeweller and a great man

Since meeting Vincent last April I have had 5 separate pieces made including: an engagement ring, two wedding bands (successful proposal in the bag), and two different (but equally excellent) diamond necklaces.

Vincent has been on hand to offer expert advice and patient guidance throughout each purchase. His tolerance of my extreme disorganisation has also been warmly received as I almost always needed everything made extremely quickly, which he was always happy to help with.

I've recommended him to pretty much everyone I know who wants to buy some beautifully made jewellery and even some who had no plans to do so.

The world of diamond purchasing can be a daunting place but Vincent made it (almost too) easy and enjoyable.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Very Strong Recommendation

As with a number of Reviewers below, we wanted our wedding/engagement rings handmade in Hatton Garden, but simply did not know who to trust or where to start. Having read a significant number of jeweller reviews from across quite a few UK Feedback websites, the name Vincent Loveland and his "Hatton Garden Jeweller" company kept coming up, in a highly positive fashion. On that basis, we approached Vincent to make the rings for us. Vincent and his Team did not disappoint. They were helpful, patient, incredibly supportive and the quality of their work was First Class. If ever we have any further need for bespoke jewelry, we no longer need to search. We will go straight back to the Hatton Garden Jeweller, as we 100% know that we will be well looked after and get an exceptional level of service from Vincent and his Team. Very Strong Recommendation.

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Having looked far and wide in Hatton…

Having looked far and wide in Hatton garden for a jeweller, I came across Vincent and from the word go he was extremely personable and so helpful and his pricing and product was by far the best! Thank you Vincent! Would highly recommend. Thank you! Anthony.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and Helpful - Thank you Vincent

Vincent looked after us both for the purchase of an engagement ring and the purchase of our wedding rings.

Vincent was very knowledgeable friendly and helpful throughout the process and delivered great rings at great prices

Would thoroughly recommend using Hatton Garden Jeweller

26 October 2021
Rated 5 out of 5 stars

Engagement Ring and Wedding Bands

5/5 Vince and team were spectacular. Attentive and very helpful. We purchased both the engagement ring and wedding bands from Vince. Reasonably priced. I would recommend to a friend.

25 August 2021
Rated 5 out of 5 stars

5 big Gold star⭐⭐⭐⭐⭐

After being recommended to visiting Vincent at the Hatton Garden jeweller couldn't recommend enough that you visit him and his team if you're thinking of asking that big important question to a loved one.

5⭐ Service
5⭐ Quality
5⭐ friendly advice

7 August 2021
Unprompted review
Rated 5 out of 5 stars

Genuinely unbeatable value, outstanding service & incredible quality

Vincent Loveland and the team at Hatton Garden Jeweller are amazing. I have made 4 purchases with them since 2019 (an engagement ring, two wedding bands, a bracelet) and they have also performed extensive repair work on a very old sapphire engagement ring that belonged to my partner's grandmother. Vincent has also offered various free services alongside these purchases which has been much appreciated and saved hundreds of pounds compared to going elsewhere.

In every case, we have been blown away by the quality of the product and the service & price for each has been incredible. Vincent is so personable and friendly, and the prices are far cheaper than any other quote I got from Hatton Garden (and I literally spend an entire weekend getting quotes from pretty much every store).

Hatton Garden Jeweller do not have a storefront - instead, appointments can be made via their website or by email/phone. The lack of a storefront allows them to save a significant amount on overheads and as a result, the prices are much lower than anywhere else. However, even compared to the other similar businesses in Hatton Garden, Vincent consistently came in at the cheapest price.

This is my first review on here which I hope reflects how happy I am with this service.

6 August 2021
Unprompted review
Rated 5 out of 5 stars

Great Service and Amazing Jewels

I have been very pleased and greatly impressed with the service I received at Hatton Garden Jeweller. Vincent in particular was super helpful and made the whole experience special. They sourced a wonderful selection of stones for me to choose from and we are very happy with the finished product. I would definitely recommend Hatton Garden Jeweller to others.

6 January 2021

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