HattonGardenJeweller Reviews 

185
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers are especially thrilled with the staff, describing them as welcoming, patient, and incredibly knowledgeable when helping design custom rings. Buyers truly love the personalized, unhurried appointments that make every visit feel special and thoroughly engaging from start to finish. Consumers frequently highlight the stunning craftsmanship and exceptional quality of the bespoke jewellery created by the team. People also appreciate the fast and efficient service, noting that quick resizing and repairs are handled smoothly. Many buyers mention they will definitely return for future purchases and gladly recommend the business to friends.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning craftsmanship and... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable throughout the design process.... See more

Service

Users describe positive interactions with service, highlighting a knowledgeable, attentive, and professional... See more

Quality

Clients share positive opinions on quality, consistently highlighting the remarkable craftsmanship and... See more

User experience

Customers report overwhelmingly positive experiences with user experience, highlighting faultless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first came here to get my engagement ring resized and have since been back to commission our wedding bands, and some other jewellery advice. The appointment only format means that the time and consu... See more

Rated 5 out of 5 stars

A wonderful, fast, friendly and efficient service. I bought an oversized 18K diamond solitaire ring set in platinum. After an overly priced estimate from a nearby store, I stumbled across Hatton Ga... See more

Company replied

Rated 5 out of 5 stars

An absolutely first class service from Laz. Helped us design a beautiful diamond and emerald ring , explaining all the options creating an amazing ring which was also incredible value for money. If yo... See more

Company replied

Rated 5 out of 5 stars

Laz was very helpful and informative in selecting just the right type of diamond and ring. He obviously has loads of experience, and gave his time generously to be sure that I was satisfied with the c... See more

Company replied


Company details

  1. #25 of 91 best companies in Jewellery Designer
  2. #11 of 16 best companies in Diamond Dealer
  3. #43 of 112 best companies in Jeweller
  4. #17 of 48 best companies in Jewellery manufacturer
  5. #17 of 29 best companies in Jewellery Repair Service
  6. #94 of 291 best companies in Jewellery shop

Written by the company

Working from one of the most up-to-date jewellery workshops in Hatton Garden, Vincent & Laz make and design all types of bespoke jewellery, including engagement and wedding rings. Suppliers of G.I.A certificated diamonds- Lab grown diamonds - Coloured gemstones workshop & Sales room. in-house Gemologist, Repair & Restoration services, By Appointment Only for ring commissions - walk ion repair service 9am to 6pm Monday to Friday.


Contact info

Promotion box for HattonGardenJeweller

Create your perfect engagement ring

Let's design a truly unique ring together

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customer 100% recommend

Vince personally helped us design a beautiful engagement ring and subsequent wedding rings for both myself and my husband. I would and have recommended to family and friends. Great customer service with a personal touch.

19 December 2020
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Vincent and he always delivers the goods as described and at a price that bets the high street hands down. I am sure this is the beginning of a life long relationship with his company.

19 December 2020
Rated 5 out of 5 stars

Visited for Engagement Ring

We visited Hatton Garden Jeweller to get our engagement ring made. Great experience- took us through the options and explained everything really clearly and was able give great advice.

Really happy with the result and will be going back to get our wedding rings made ahead of the big day!!

23 November 2020
Rated 5 out of 5 stars

Fantastic experience, great company

Brilliant experience with Hatton Garden Jeweller. Clearly knew what they were talking about, much more so than other businesses in the area. I had a fairly specific request for an engagement ring and a strict deadline of needing it on the same day. They managed to make it happen with impressive speed. Girlfriend (now fiancee) was absolutely delighted with the quality and appearance of the ring and diamond.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

Very professional outfit

Very professional outfit. Knows their stuff and provides you with the products you want. Great service and products are at a competitive price, always.

19 November 2020
Rated 5 out of 5 stars

High quality service

I was very happy with the service offered. I had a consultation meeting prior to the purchase and I was given useful information around diamonds and rings in general regarding the various metrics (4 C's). They helped me a lot to pick a design for an engagement ring as well as personalising it. I'd definitely suggest them to anyone interested

19 November 2020
Unprompted review
Rated 5 out of 5 stars

Extremely happy with our ring and service

We are extremely happy with the service and our ring from Hatton Garden Jeweller. We did our research and shopped around, ultimately choosing to work with Vincent & Team on a custom engagement ring. From the get-go, Vincent was personable, knowledgeable, professional and we could tell he genuinely wanted us to get the best possible engagement ring for our budget.

We’ll always have him to thank for our beautiful ring and we have nothing but good things to say for Hatton Garden Jeweller.

6 November 2020
Rated 5 out of 5 stars

Quality Engagement and wedding rings .

I went to Vincent and his team about 2 years ago for an engagement ring for my soon to be ‘ Wife ‘ , I was quite nervous about the whole situation but after seeing Vince I really need not have been . Vince was very pleasant to deal with , explained everything thoroughly , assisted me to bespoke design the ring and most importantly I didn’t feel any pushy sales nonsense .
The ring was made absolutely perfectly and since then we have been back for our wedding rings which again have been designed and made with such beautiful craftsmanship.
The service that Vincent and his team deliver is amazing from start to finish and all done at what I would consider to be very reasonable prices .
I would highly recommend Hatton garden Jeweller , don’t go anywhere else for your Jewellery requirements , Vince and his team are the best 👍🏻

23 November 2019
Unprompted review
Rated 5 out of 5 stars

Can not recommend highly enough!

This was my second visit to Vincent and his team to have a bespoke platinum diamond ring made, and I returned because they did such a brilliant job the first time. I cannot fault the whole process from start to finish, and the end result is - yet again - spectacular! Their knowledge and craftsmanship are superb, and I now have two items of outstanding quality, real heirloom pieces.

Thank you Vincent and team, your work is absolutely fabulous, to anyone reading this I can not recommend them highly enough!

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Great service, amazing rings, highly recommend!

Vincent is incredibly competent and very helpful! I got an engagement ring made with him, and we swiftly returned to have the wedding bands made. The service is outstanding, and the rings are great value for money - prices aren't inflated like the rest of Hatton Garden!

18 April 2019
Unprompted review
Rated 5 out of 5 stars

Flawless

Like all of the previous review on here, I cannot say a bad word about Vincent and the team at the Hatton Garden Jeweller. I had a very particular design in mind and absolutely no knowledge of anything beyond that. Vincent made me feel very much at ease and gave stellar advice from start to finish, and dealt with my bombardment of requests over many weeks admirably. The end result was absolutely spectacular and the missus was delighted to say the least. You won't be disappointed in the service Vincent and the team deliver (time and time again, it seems).

29 November 2018
Unprompted review
Rated 5 out of 5 stars

I had done a bit of research as to…

I had done a bit of research as to where to go for an engagement ring in Hatton Garden and Hatton Garden Jeweller kept coming up and had great reviews.

I must admit, I was not disappointed! Vincent was incredibly knowledgeable yet approachable and walked me through everything i needed to know to ensure I got the diamonds that best suited me.

I wanted something bespoke and had some ideas in mind which Vincent ran with to create a ring which we and everyone we've shown it too absolutely loves. Could not be happier and we look forward to coming back for the wedding rings!

15 November 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Vincent and his team were hugely sympathetic, insightful and in no way pushy. They gave me exactly the help I needed, running me through different options and explaining them along the way. Just brilliant. I was recommended to Vincent by five friends that had used his services previously and would go out of my way to recommend him to anyone who might ask for similar help.

13 November 2018
Unprompted review
Rated 5 out of 5 stars

Vincent - “Hatton Garden Jeweller”

We had a great experience with Vincent, from the beginning, talking through our ideas and designing the dream engagement ring to seeing it completed. Vincent gave us confidence in the security of the diamonds we were using from a valued family heirloom. He was very approachable, friendly and is a master of his craft. We both love the ring and look forward to going back for our wedding bands!
We would have no hesitation in recommending Vincent / Hatton Garden Jewller.

12 November 2018
Unprompted review
Rated 5 out of 5 stars

Beautiful custom engagement ring

Was looking for an engagement ring for my girlfriend - although had done some research online I didn’t know very much about prices, and felt quite lost wandering around Hatton Garden!

After reading reviews I made an appointment with Vincent,he went through everything with me and I felt a lot more reassured. He was always helpful and didn’t push me towards the most expensive options, but offered recommendations within my budget. The prices were transparent and good value.

After choosing the right diamond and showing him a photo of the design he made a beautiful ring in a very short time frame. It was lovely to have something specially made, my girlfriend was over the moon and everyone has commented on how good it looks. Couldn’t have had a better service, will be coming back for wedding rings and any other jewellery in future. Thanks a lot!

6 November 2018
Unprompted review

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