Order did not arrive. I followed up with customer service. They told me a refund would be processed straight away. 3 weeks later, I received an email confirming that the suit had been lost in transit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Order did not arrive. I followed up with customer service. They told me a refund would be processed straight away. 3 weeks later, I received an email confirming that the suit had been lost in transit... See more
Company replied
As someone who is wearing RM Williams boots all the time, getting 2 pairs here, I was actually pleasantly surprised when the boots arrived. I didn't expect much, as I wasn't familiar with the bamrand... See more
I don't usually write reviews however, in this case, I really want to tell people about these amazing shirts! Ordering online from Australia can have it's challenges however my shirts arrive... See more
I ordered two blouses, classic style with tie bow collar, I was unable to find anything similar in Australia in either style or quality. It took a little over a week from order to delivery and what a... See more
Hawes and Curtis is a Jermyn street luxury shirtmaker. We have a large range of luxury shirts and luxury accessories for both men and women. Visit our online store today!
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shirts I ordered have the luxurious feel of cotton. They are a comfortable fit and the tailoring is excellent.
thanks
Your service was very prompt and I am ver6 pleased with the trousers
I have no complaint about the shirts - I have ordered twice before and been very happy. So my problem is that I ordered (2720794) five shirts yesterday via the 'Black Friday' menu offering $50 shirts, as I was running out of time. All that I chose were $65 a piece. OK no problem, but then I put in an promo code and it made no difference to the cost - bummer, why bother? Now today you spam me about 'Cyber Monday' offering 10% off sale prices! Geez H&C, I know you have to sell stuff but please don't treat me like an idiot. I will not be able to recommend you given this kind of sharp practice.

Reply from Hawes & Curtis
Very good business shirts with many size variation's at good price
A very easy to use website, with good menus and excellent filter options. Great product range at an affordable price point. Lots of useful, practical information on fit is provided to assist with your choice.
I absolutely love your shirts and with the filters on the website I can go to exactly what I wanted.
Website is good, easy to navigate. Postage to Australia is rather expensive.
I have found the quality of the shirts to be first rate and the service was excellent. The only disappointment was that a number of the shirts that were advertised were not available in my size.
Prompt service from time of ordering and shirts ordered were very high quality.
Easy checkout experience no fuss, especially when it’s from overseas
Ordered trousers which was of great quality, I'm happy with the final product
Really disappointed I bought two shirts the same size one fits well the other is too small

Reply from Hawes & Curtis
Very informative website, easy ordering guide, extremely quick delivery with constant tracking information.
Quality jacket, and rapid follow up when product appeared too small for stated size.
Reliable, well priced garments. Reliable communication & delivery. Shopping is effortless
Arrived with threads loose throughout the shorts. Definitely not worth $160.
Contacted the company politely and they admitted it was faulty and to return in via clicking the link. However, when I search for my order it cannot be found. Emailed support back and they no longer reply.
They claim to have replied to me and that the email must have gone to spam folder. This is a clear lie as I have checked it thoroughly and “reply to” emails never go to spam.
I also know how to process a return and where to find my order number, but the system just does not work.
Complete fraudulent company acting as high end. Save your money and shop elsewhere.

Reply from Hawes & Curtis
The packaging was damaged and needs a stronger box for the Aussie pasties - one shirt was damaged and I can’t be arsed to send back - too much hassle!

Reply from Hawes & Curtis
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.