The process, asking questions up front on the questionnaire & apt booking went so smoothly. Then GP in question was fantastic. Asked the right questions, the answers I felt were listened to. I felt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As an adult,finding support for ADHD has been so difficult but through health hero it’s been made incredibly easy! I was diagnosed and treated with great care through this platform and the impact it h... See more
Company replied
Dr. Khan spotted my emergency condition during a video call last week, when I was not even thinking about it as it presented in a very unusual way and with mild symptoms, and he insisted with me tha... See more
Company replied
I was very quickly able to get an appointment at a time that worked for me. I had a thorough conversation with the GP to discuss my options and reasoning which I found very helpful. I didn't feel like... See more
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Company details
Written by the company
Welcome to HealthHero Ireland – where expert healthcare meets digital convenience. We're here to guide you through every step of your health journey, offering online GP services, prescriptions, travel health advice, weight management and ADHD consultation and many more. All of our clinicians are fully qualified and IMC registered.
Contact info
2 Dublin Landings North Wall Quay, D01 V4A3, Dublin, Ireland
- (01) 514 3464
- info@healthhero.ie
- healthhero.ie
4.6
Excellent
644 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Reply from HealthHero
thank you so much, Michelle!!!!
Reply from HealthHero
thanks Paddy - delighted to get your 5-star review!!!
My first prescription
My consultation with the doctor was excellent. However on collecting my first prescription from the local pharmacy I was handed it without any instructions whatsoever.
25 September 2025
Reply from HealthHero
hi Mary, we are grateful for your feedback however, just like in a local GP setting; the in-pharmacy service or experience is separate to our GP practice, we have no relationship or control over what pharmacists do in their stores - I'd be happy to share your feedback with the pharmacy if you'd like to update the review and let me know which pharmacy location.
My GP were on leave and I needed…
My GP were on leave and I needed prescription , get registered , answered few questions and get call from doctor who sent prescription to my pharmacy. Recommending. Will use again if will need it. Good service .
10 September 2025
Reply from HealthHero
thank you, Teodora!!!!! so great to read your review.
Reply from HealthHero
thanks Theresa! delighted you felt the service was fast and efficient
Weight management
Went through various options and potential things that might improve the situation. Very helpful.
16 September 2025
Unprompted review
Reply from HealthHero
sorry to hear that you didn’t find your consultation helpful. When it comes to prescribing weight loss medication, we are required to follow strict national clinical guidelines. These include minimum criteria such as a specific BMI range, and for patient safety, those who fall below this threshold are not eligible for injectable medications.
Our weight management doctors are committed to supporting patients in every way possible. This includes exploring alternative medication options (where clinically appropriate), as well as providing guidance on lifestyle changes, dietary support, education, and other strategies to help with weight loss.
Our Medical Director is reviewing your case and will be in touch to discuss your experience.
All perfect
I found the service very practical and quick. The GPs are knowledgeable and direct.
26 August 2025
Reply from HealthHero
thank you Ivana!!
quick response
quick response, I asked for a change of prescription and it was done within an hour
29 August 2025
Reply from HealthHero
thank you for you 5-star review!
You didn’t attach the prescription and…
You didn’t attach the prescription and the pharmacy couldn’t do anything but just to send you an email.
27 August 2025
The gp was very helpful and…
The gp was very helpful and understanding.made the process seamless.
27 August 2025
Reply from HealthHero
thank you Eimear! really appreciate your review
Fast efficient service
26 August 2025
Reply from HealthHero
delighted to read your 5-star review!! thanks for taking the time
Reply from HealthHero
thank you, Jackie! really appreciate your 5-star review, i'll make sure the team receive your kind words
Reply from HealthHero
thank you for your kind review, Daniel!!
Such a convenient service
Such a convenient service, extremely knowledgable and helpful doctor.
20 August 2025
Reply from HealthHero
thank so much, Ciara! delighted to read you had a 5-star experience with our team.
Reply from HealthHero
WOW - Brenda ! amazing thats we were able to help you - and thank you for sharing your feedback,
Very convenient, affordable and professional
Very convenient, was assisted professionally and with care would recommend to anyone!
19 August 2025
Reply from HealthHero
thank you, Emmer - delighted you had a 5-star experience!
The redirecting website to boots
The redirecting website to boots, wasn’t allowing me to book the vaccine consultation.
The instructions are clear, but when you click “here” you cannot do anything about it.
7 August 2025
Reply from HealthHero
Hi Cristina - so sorry to hear the link wasn't working, thanks for highlighting and this has now been fixed!
Great experience
Great experience . Was some issues made it by me with persripctions but via email sorted so quick !
6 August 2025
Reply from HealthHero
thanks Emilis!! great to read your 5-star review
Quick and easy to set up video calls
Quick and easy to set up video calls. Plenty of time options available
4 August 2025
Reply from HealthHero
thank you, Michele - delighted to read your kind review!!
Reply from HealthHero
thank you, Stephanie - we are here to help if you need!
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