Healthier Weight Reviews 

1,251
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

From when I first rang healthier weight I was fully supported by the team. Helena was lovely she gave me all the information I needed to make the decision. Sam and Angela was fully supportive about th... See more

Rated 5 out of 5 stars

I had bariatric surgery 5 weeks ago. I can honestly say that I could not have gone through with this procedure without Healthier Weight. They organised everything for me. From the initial consultation... See more

Company replied

Rated 5 out of 5 stars

I contacted Healthier Weight as I required a Gall Bladder removal operation. Due to a upcoming holiday I only had a short window to get the operation done. Helena was a great help with this and despit... See more

Company replied

Rated 1 out of 5 stars

Absolutely terrible. No support. Left in limbo have been told contradicting things. You are left in limbo especially if you had any procedures before the old HW went into liquidation. VERY EAGER TO... See more

Company replied

Company details

  1. Weight-Loss Service
  2. Fitness and nutrition

Information provided by various external sources

Healthier Weight is exclusively devoted to the management of overweight and obese patients. No other healthcare organisation in Europe provides such a comprehensive range of obesity surgery and weight loss programmes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,251)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The experience unfortunately didn't…

The experience unfortunately didn't meet expectations

3 February 2024
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Reply from Healthier Weight

Thank you for your review Sian. We are very sorry to read this and would like to discuss your experience in further detail, as patient care is absolutely pivotal to us.

Please reach out to us so we can look into this matter for you, and turn your experience into a positive one.

Warmest Regards,

HW

Rated 5 out of 5 stars

A great all round service

Always available to discuss any worries, and always really helpful.
Just a great all round service.

29 February 2024
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Reply from Healthier Weight

Thank you for your review Shannon - this is exactly our aim. We are so pleased to hear you are happy with our support.

Warmest Regards,

HW

Rated 5 out of 5 stars

I had my gallbladder removed

I had my gallbladder removed.
The admin staff were prompt and helpful with all queries and arrangements. Surgeon Professor Singhal and anaesthetist Mr Bankernally were both so informative and instilled trust. Theatre staff were reassuring as I was very nervous. The hospital (Burcott Hall) was clean and staff were professional.

1 February 2024
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Reply from Healthier Weight

Thank you for your review Julie - we are so happy to hear that your procedure went well and that you are satisfied with your experience, and the groups of staff involved.

Thank you for choosing Healthier Weight!

Warmest Regards,

HW

Rated 5 out of 5 stars

Great team of people have help change…

Great team of people have help change my life for good, from the bottom of my heart thank you do much

30 January 2024
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Reply from Healthier Weight

Thank you for your review Nigel, we are so proud to be a part of this positive life-change. We look forward to following your journey!

Warmest Regards,

HW

Rated 4 out of 5 stars

Great service fast and professional but…

Great service fast and professional but would have preferred being sent home with dressings and antibiotics x

27 February 2024
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Reply from Healthier Weight

Thank you for your review Julia - we will take your feedback onboard.

We look forward to supporting you on your journey!

Warmest Regards,

HW

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, professional and supportive, lots of advice and guidance, it was my first ever surgery and they made it easy,these guys know what they are doing. Very good after care.

24 January 2024
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Reply from Healthier Weight

Thank you for your fabulous review Mark - it is great to hear that you have felt supported throughout so far. We are excited to follow you on your journey!

Warmest Regards,

HW

Rated 4 out of 5 stars

Gastric sleeve 4 weeks post op

Really easy to book. Surgeon explained it all. Very pleased so far. One niggle is the bariatric nurse is supposed to call but no set time. I am 4 weeks post op. She has rung twice. Each time I have been in a meeting. I have called back but cannot get an answer. I have left messages but she does not return the call. If I had any queries and could not get an answer I would not be happy

24 January 2024
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Reply from Healthier Weight

Thank you for your review Trudie, we are happy to have you as a patient. Please contact our Patient Support Team whenever you require a nurse call to be raised or re-arranged. This is the easiest and quickest way for us to ensure the appropriate help for our patients.

Warmest Regards,

HW

Rated 5 out of 5 stars

Cant fault.. better than a new car !!

I had a conversion gastric band to mini bypass 3 weeks ago with Mr Singhal in Solihull.
I made enquiry hoping to have op closer to home in Yorkshire but was told had to be Birmingham.
From the minute i spoke to Mr Singhal i felt i was in great hands. I had op 2 weeks after first enquiry.
So pleased i travelled to Birmingham , everything has gone great so far.
All the healthier weight staff, hospital staff have been brilliant . And i hate hospitals!!!
Already 2 stones down and im on the lighter side to have surgery.
Minimal pain , discomfort or issues.
No it wasn't cheap but I'm sure it'll be worth it . Heres to a healthier happier and hopefully longer rest of my life

3 February 2024
Unprompted review
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Reply from Healthier Weight

Hi Donna,

Thank you for taking the time to write a review. It is so wonderful to read about your experience with us and to hear that you are doing well post-operatively. We are so happy to have you as a patient and are excited to support you on your journey to a healthier and happier life!

Warmest Regards,

HW

Rated 5 out of 5 stars

Great customer service

Great customer service throughout my consultation and booking of surgery. After care contact has been great and helpful would recommend them to family and friends

21 January 2024
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Reply from Healthier Weight

Thank you for your review Laura, and thank you for recommending our services!

We look forward to following you on your journey.

Warmest Regards,

HW

Rated 5 out of 5 stars

Should have done it sooner

Should have done it sooner.
I’ve not long had my surgery & 4weeks down the road I’ve lost 2 stone. From the first time I phone & enquired I’ve been talked through it the whole way. Like most money was my problem but as someone said I would get a car loan for this amount so why not for my health. Surgery was very well organised with surgeon still explaining things to me before going down. I decided to stay in for the 2 days & glad I did. Nurses were very friendly & aftercare so far has been great.

21 January 2024
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Reply from Healthier Weight

Thank you for your review Grace and thank you for choosing Healthier Weight. We are pleased to be a part of your new journey and look forward to supporting you throughout!

Warmest Regards,

HW

Rated 5 out of 5 stars

DEFINITELY RECOMMEND Fom initial contact there was always…

From initial contact there was always someone there to answer any questions that cropped up previous to surgery and the same afterwards anything at all was no issue for for the contact staff/nurses/dietitian...being well looked after was one of the draws that made me choose healthier weight for my procedure.

23 October 2023
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Reply from Healthier Weight

Thank you for your fabulous review. Open communication and easy-to-reach support is so important - we are pleased to hear that you experienced exactly this with us.

We look forward to continuously supporting you throughout your journey!

Warmest Regards,

HW

Rated 5 out of 5 stars

Everything has been text book smooth

Everything has been text book smooth, no issues so far and feeling great. 4wks and 5 days po

17 January 2024
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Reply from Healthier Weight

Thank you for your review Hayley - that is fantastic. We look forward to following your journey!

Warmest Regards,

HW

Rated 5 out of 5 stars

Great Care and Great Support. From the start the experince has been…

From the start the experince has been excellent and is continuing. The reviews and follow ups are always made and the nurses and surgeon remain accessable. Highly recommend Healthier Weight.

14 February 2024
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Reply from Healthier Weight

Thank you for your review Raymond - this is wonderful to read. We are pleased that you feel well-supported and look forward to continuing that support going forward.

Warmest Regards,

HW

Rated 5 out of 5 stars

They was brilliant from the moment I…

They was brilliant from the moment I contacted them. Had my gallbladder removal with Mr Melik at the pines hospital. The hospital was brilliant. My aftercare was brilliant and worrys they where there. I would definitely recommend healthier weight.

19 January 2024
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Reply from Healthier Weight

Thank you for your review - we are so pleased to hear about your brilliant experience with us, from start to end. Thank you for choosing Healthier Weight!

Warmest Regards,

HW

Rated 5 out of 5 stars

The best

healthier weight are always there, even after 15 years. All that staff are amazing and no question is to silly , I can't rate them highly enough.

16 January 2024
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Reply from Healthier Weight

Thank you for your review Lynn - that is so lovely. We are happy to have you as a patient and will be supporting you always.

Warmest Regards,

HW

Rated 5 out of 5 stars

Helpful and friendly staff excellent…

Helpful and friendly staff excellent aftercare I would definitely recommend to a friend

7 February 2024
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Reply from Healthier Weight

Thank you for your review Claire, we are happy to hear that!

Warmest Regards,

HW

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