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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, professional, and caring, often highlighting their helpfulness and ability to put people at ease. The service provided is frequently described as excellent, efficient, and thorough, with many people appreciating the clear explanations and the successful resolution of their hearing issues. Reviewers also found the booking process to be very easy and convenient, with many able to secure appointments quickly, sometimes even on the same day. The overall user experience is consistently positive, with customers noting the quick, painless, and comfortable nature of their treatments, leading to instant relief and restored hearing.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the staff's... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, professional,... See more

Booking process

Users describe positive interactions with the booking process. Customers consistently found it easy and quick... See more

User experience

Consumers find user experience to be positive, highlighting efficient and pleasant surroundings. Many... See more

Product

Reviewers mention positive feedback about the product. Customers experienced instant relief after use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Newark were very friendly and welcoming. The procedure was explained clearly & concisely throughout. I experienced no pain or discomfort and the wax removal went as planned. I now have... See more

Company replied

Rated 5 out of 5 stars

I made an appointment to have my ears cleaned at Hear4U. The whole process from start to finish was fantastic. I was given clear instructions on what to do before the appointment and was warmly welcom... See more

Company replied

Rated 5 out of 5 stars

I’d been suffering with tintus due to a blocked ear with wax for over 3 weeks….luckily I got an appointment within days…procedure took within under 10mins…felt a little uncomfortable but not painful o... See more

Company replied

Rated 5 out of 5 stars

This was my second visit for treatment. Having been well satisfied with every aspect of my visit, I decided to return after suffering a blocked ear in the past few days. Initial contact online resulte... See more


Company details

  1. Hearing Aid Shop
  2. Deaf service
  3. Hearing aid repair service

Written by the company

Hear4U are world leaders in specialised hearing care, based within The Midlands they provide a unequal level of service for your hearing related issues.


Contact info


4.9

Excellent

TrustScore 5 out of 5

790 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always get first class service

Always get first class service. As soon as walk in your met with very friendly staff & they make the whole experience great & get great results. Would highly recommend

14 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Excellent service and good value

Very easy to book appointment by phone. Excellent service, very efficient. Had earwax removed from both ears by water quickly and painlessly. Whole appointment no longer than 15 minutes. Well worth it and now no more irritating feedback in my hearing aids!

13 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U team

Rated 5 out of 5 stars

Just Super Service

This was my first time visiting Hear4U. From the beginning they were welcoming and friendly. I went as I could not hear anything out of my left ear due to a build up of wax. As soon as I entered the examination room I was put at ease. The procedure was explained to me in detail and I had lots of time to ask any questions. I would not hesitate to recommend this company (in fact I already have to others!) and will definitely be going back when needed. Thanks Roger (I hope I’ve remembered his name right) he was absolutely amazing and so kind and patient as well as knowledgable.

10 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Highly recommend

I have visited several clinics for wax removal, but this was easily the best.
Very pleasant and efficient.
I have already recommended you to friends.
Steve H.

10 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Wax Removal

My visit on the 3rd October was my second visit to Hear4U - Hinckley. As before the welcome, care and explanation was swift and excellent.

3 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I was recommended Hear4U from a work…

I was recommended Hear4U from a work colleague to clean out the wax in my ear. They did a brilliant job and what a difference it has made to my hearing

8 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Friendly & Helpful

First time having ear wax removed, booked online. Sophia & Lamima were friendly and helpful. Will use again if needed in future. Thanks :)

6 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Very Happy

Roger was fantastic and explained everything and all went very well. Natalie was great and efficient on reception. I would certainly recommend.

2 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great service all round

Very fast booking system online got in next day..on arrival very friendly receptionist….straight forward no waiting..Lamima removed all wax from my ear in minutes. I would recommend hear4 u in Rothwell

2 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

I managed to get an appointment for the…

I managed to get an appointment for the following day. Richard who saw me talked through the procedure and kept talking to me throughout which put my mind at ease. Very nice and clean shop, i would thoroughly recommend Richard and this company as being very professional and left feeling great. Thank you so much

26 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Great Service!

Been a few times. All the staff are very friendly and professional. I would highly recommend!

1 October 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review!
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and professional

29 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Thank you

Thank you. The service was on top level.Satff was very friendly.Make me feel welcome from first second. Dr.Roger Stokes is a top professional.He did his job quckly,painlessly and very carefully. Yoe are the best! Thank you,Hear4U!

25 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

So impressed with Hear4you leicester

So impressed with Hear4you leicester. Always friendly and always professional! Super staff and special shout out to Donna. Relaxing experience with great people. Thank you 😊

24 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your 5-star review.
Kind regards,
The Hear4U Team

Rated 5 out of 5 stars

Ear syringing

Went to hear 4 u for what is now a regular appointment for ear irrigation,but having said that the staff are brilliant and thorough and you know everything is going to be solved in a nice calm professional way.wouldnt hesitate to recommend this service.Danny Weir

19 September 2025
Unprompted review
Hear4U logo

Reply from Hear4U

Thank you for your five-star review.
Kind regards,
The Hear4U Team

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