HearingNow Reviews 

581
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the expert staff for providing professional guidance, compassionate support, and exceptionally gentle care during all clinical treatments. Many people note that hearing devices are significantly more affordable compared to traditional high street alternatives while consistently delivering outstanding audio performance. However, some customers also noted minor hurdles regarding initial product fit, website navigation, or waiting to receive their orders. A small group of customers also experienced challenges with specific device models failing to deliver the desired volume or requiring additional adjustments.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt, efficient, and reliable... See more

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional professionalism, deep... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with the exceptional sound... See more

Price

Reviewers highlight great satisfaction with the competitive price, noting that products are significantly... See more

Customer service

People report positive experiences with customer service, highlighting fast and efficient support throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited to get a hearing test and then have my own aids reprogrammed accordingly. Karoosh Nejad is very efficient and clearly knows what he is doing. My hearing aids are now so much better, greatly im... See more

Company replied

Rated 5 out of 5 stars

Hard to find a reprogramming service. I wasn't sure about sending my hearing aids to be reprogrammed but Koorosh answered all my questions swiftly and very helpfully. I posted them on the Tuesday and... See more

Company replied

Rated 5 out of 5 stars

After almost 5 years of searching for hearing aids I can actually wear, and after going through several audiologists (who were only interested in flogging merchandise), I decided to give it one more g... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this professional, friendly and caring service. My husband and I had some older aids reprogrammed for one of us and also bought some new Starkey AI hearing aids for the other. Follow... See more

Company replied


Company details

  1. #8 of 20 best companies in Audiologist

Written by the company

Premium hearing aids and personalised hearing care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

581 reviews

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4.9

All reviews

(581)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very positive experience

Very positive experience. Very professional care and offered very good advice. Would highly recommend.

2 February 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thank you a lot, Sharon, much appreciated. Nejad

Rated 5 out of 5 stars

Great service

Great service. Took real interest in my hearing issue and worked hard to help me improve by my hearing. Will definitely revisit for the ongoing management of my hearing loss linked to Menieres.

16 December 2025
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Eric, thank you so much for your lovely feedback. Please let us know if you need any support. Koorosh

Rated 5 out of 5 stars

My uncle had been paying fortunes to…

My uncle had been paying fortunes to larger hearing aid companies that were selling him products that were frankly horrible. His quality of life from bad hearing all of his life was starting to completely destroy his social life and confidence. I found hearingnow and with Koorosh we found him a hearing aid for a fraction of the price which was state of the art technology. Koorosh was super supportive every step of the way. Today my uncle hears super well, even better than me sometimes, and can now interact with people normally and also take phonecalls, listen to music etc. thank you so much, you are changing lives.

20 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thanks you so much for such lovely feedback. I am delighted to hear that your uncle is happy with his new hearing aids. Koorosh

Rated 5 out of 5 stars

I was bequeathed a set of rechargeable…

I was bequeathed a set of rechargeable hearing aids and Hearing Now, found a way of putting my program from my battery aids onto the rechargeable ones!
Happy ever after. Thank you very much!

20 May 2025
Unprompted review
HearingNow logo

Reply from HearingNow

Awesome, thanks for the feedback. Nejad

Rated 5 out of 5 stars

Excellent audiologist

Excellent audiologist. Excellent recommendations. Excellent adjustments. Thank you Mr Nejad.

1 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Many thanks sir. Nejad

Rated 5 out of 5 stars

Extremely happy with the experience in…

Extremely happy with the experience in getting fitted with the new hearing device. Dr. Koorosh was highly professional and explained the pros and cons of the various different types of hearing aids. I was given a device to try out for a week. I would highly recommend this company to anyone with a hearing problem.

8 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Many thanks for your kind feedback, Salim, much appreciated. Koorosh

Rated 5 out of 5 stars

Excellent service

Excellent service, including a free follow for when my ears we're too blocked to be solved in one session.
Would definitely recommend!

24 April 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thanks Andrew, much appreciated.

Rated 5 out of 5 stars

Great Help and Support received from…

Great Help and Support received from the Audiologist at Hearing Now, Highly recommended

13 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Mick, many thanks for caring to leave feedback and happy to see you enjoy your Phonak Sphere hearing aids. Please do not hesitate to get in touch if you require any support. Koorosh

Rated 5 out of 5 stars

Thank you for your excellent service

Thank you for your excellent service
Attention to detail is appreciated very much
I would not consider going anywhere else

8 May 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Gerry, thank you so much for caring to write feedback. All the best, and let me know if you need any support. Koorosh

Rated 5 out of 5 stars

Extremely knowledgeable and patient

It’s a one person setup . Having said that Nejad is extremely knowledgeable and patient in answering queries . He is a user himself so his knowledge is first hand . Would highly recommend

30 March 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Thanks for your lovely feedback Dep.

Rated 5 out of 5 stars

Very helpful advice, efficient service

Very helpful advice, did his best to keep costs low as possible

15 April 2026
HearingNow logo

Reply from HearingNow

Hi Paul, appreciate your feedback. Please get in touch if you need any support with your hearing aids. Nejad

Rated 5 out of 5 stars

I was seen on time had my ears micro…

I was seen on time had my ears micro suctioned and my new Widex Allure 440 fitted all perfect it was an absolute pleasure to meet and be treated by Koorosh - I will be back

16 April 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Hi Roger, thanks for the comment, and please don't hesitate to get in touch if you need any support. Koorosh

Rated 5 out of 5 stars

Koorosh provides a high quality of…

Koorosh provides a high quality of service which is rare to find these days. He goes beyond the usual and ensures his customers are happy

15 April 2026
HearingNow logo

Reply from HearingNow

Hi Jeff, many thanks for your lovely feedback. Koorosh

Rated 4 out of 5 stars

Fast responses to all my questions and…

Fast responses to all my questions and goods despatched promptly, the only drawback is the poor Phonak app which means fine tuning of the hearing aids is impossible (this issue is down to the poor Phonak app and is no way a criticism of HearingNow)

Buy any brand except Phonak.

13 March 2026
Unprompted review
HearingNow logo

Reply from HearingNow

Hi there, thanks for your lovely feedback and sorry that Phonak app is not up to your expectations. Please note that the apps go through regular updates, so hopefully they will improve. Regards, HearingNow support

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