Hearing Wales Reviews 

I was delighted with the service received from Laura and Fiona.
Throughout the testing and provision of suitable hearing aids everything was thorough and pleasant.
I was made to feel relaxed and comfortable throughout the procedure.

Fantastic customer experience from the moment you walk through the door and the micro suction was painless and such a relief thank you

As not local to the Newcastle Emlyn, I holiday in the area twice a year and I wondered if I would get any better service than the boots and specsaver regime of national earing services.
The answer is an outstanding huge Yes!
If Hearing Wales and it's other outlets are half as good as this Newcastle Emlyn location, then Wales is so lucky to have their Service. My whole experience was accommodating and made pleasurable to my needs, thank you!

Very nice and efficient people to deal with

Fitted in on a busy day at Newcastle Emlyn, careful explanation of treatment which was delivered very professionally.

Very helpful staff, during the hearing test all aspects of the test was explained in language I understood. During the fitting all aspects was explained

Friendly staff, ease which appointment came & went, no pain through testing😊 cannot rate them high enough. Diolch

A very friendly and professional visit to Hearing Wales today.
Everyone very helpful and understanding.
I would definitely recommend others.

I went to Hearing Wales for micro-suction on the off-chance rather than going to my previous clinic.
I was happy with the micro-suction and decided it may be time to upgrade my five-year old hearing aids. The advice Amy provided on the various options was clear and helpful, and the subsequent visits for the moulds to be taken and then for the aids to be set up went well. I am pleased with the hearing aids, which I hardly notice wearing.
I have been really impressed by Amy’s professional and friendly approach as an audiologist; and Adele, the receptionist always has a smile and a warm welcome.
My last visit was again for micro-suction, which was done by David, the locum audiologist. He also provided a fine service, which included checking and adjusting the hearing aids.
Hearing Wales has an excellent team in Newcastle Emlyn and I will not now go anywhere else for my hearing needs.

Nichola and Sophia are so friendly and welcoming every time I attend an appointment at Hearing Wales Rhiwbina. From the initial hearing test, fitting of the new hearing aids and the subsequent care I am receiving is second to none. I would recommend anyone with hearing problems to visit Hearing Wales

We love Hearing Wales Mumbles branch , so caring and such an excellent service . My mum was really isolated before she got her hearing aids sorted and the after sales care and service the team offer more than offsets the cost. This place is an essential part of my mum’s quality of life and I can’t recommend them highly enough!

Absolutely fantastic.
Painless and super easy to have done,.
Having struggled with an ear issue for weeks, under advice I went to the Hearing Centre in Narberth and a lady named Elke treated my issue and resolved it. Elke was brilliant and put me at ease.
I can not emphasise my relief and would absolutely recommend this practice in Narberth.

Thank you so very much.
A very happy and relieved Steve Astley.

Easily contacted on telephone line. Friendly service, very helpful and informative. Broke down information simply. Would highly recommend their service.

Super helpful. Highly recommended.

Absolutely great

Would highly recommend to anyone. Quick appointment. Extremely friendly and efficient. Excellent service.

The lady was very understanding and she explained things well. I have another appointment to sought out a small problem , which she related to me very well. Excellent care.

Everyone was very helpful and the audiologist was extremely pleasant, reassuring, informative and competent. Definitely recommend.

Highly recommended, very professional, polite and informative, staff are lovely

What a great reception from Amy and Adele last Wednesday! There was no sense of rush and I had plenty of time to explain my problem. After the extensive tests, Amy patiently explained the problem and the various next steps I could take. Thank you both for a pleasant experience and a lovely cup of coffee. I was equally surprised when I realised that this service is free! I'd urge everyone to get tested here first before going to discuss the problem with anyone else. Many thanks. Chris