Hearing Wales Reviews 

Several times when my elderly mother stays with me I’ve had to bring her in for batteries or hearing aid maintenance at very short notice, Amy and Adele each time have been so helpful and kind and managed to assist really quickly, I definitely recommend Hearing Wales

Very friendly and polite staff. Clean and inviting premises. Knowledgeable and answered all my queries. Highly recommended. Thankyou 🙂

Prompt appointment.
Successful treatment.
Friendly staff.

Excellent service. Having lost my hearing aid I was taken care of by Laura on reception who was extremely helpful in organising my appointments which were very difficult to organise because of my job
Ed was very professional and made everything very clear during my fitting appointment
Dave who came to my home was very efficient and punctual and made the process easy
All together I would recommend Hearing Wales 5 ⭐

Polite and helpful receptionist,the audiologist was very professional and explained everything clearly

Was very happy with the service I received both Adele and Amy were helpful, friendly and informative. I was able to book an appointment quickly and got my ear problem sorted speedily. Thank you

Good service, prompt. Explained everything to me about the process. Amy was polite and made me feel at ease during the treatment.

Outstanding service as always l9vely team of people. Edward the Audiologist was really good and made you feel ease. Lovely light airy and relaxing environment. Many thanks to this wonderful team

I was made to feel very welcome when I arrived for my appointment. I only had to wait a couple of minutes as I was early.

Both the receptionist and the audiologist were friendly and helpful.

I had a thorough examination and hearing test and felt very relaxed.

The new procedure for my hearing aid filters was clearly explained to me.

I was very happy with the service provided. Thank you.

The Team in Newcastle Emlyn... Amy and Adele are amazing. Adele was very helpful originally when I stumbled across the practice whilst having my car serviced. We had been looking for someone to do my sons ears... for a very long time. No one would do them as he was under 18. Adele booked him in with Amy.... and today... she has finally unblocked both of his ears. She did say she had never seen an ear quite like his! It took 3 attempts, on his left ear and he can finally
hear again. Thank you so so much. We are very grateful. Amazing service. 😊

A warm welcome on arrival from the lady in reception. I had been experiencing dizziness and some issues with my ears and had a very thorough assessment with Ed. He was super helpful and friendly and knowledgeable. He put me at ease and also gave me a hearing test on the spot to check all aspects of my hearing and ear health. Highly recommend this family business.

I would like to thank you for my hearing test it was as expected and provided me with the clarity I needed. Would recommend to anyone thanks. David

Very good service lovely staff, would definitely recommend.
Patient with procedure as it didn’t work first time, so were happy to see me a couple more times until it was resolved.

I managed to procure a set of hearing aids myself and Hearing Wales in Newcastle Emlyn were kind enough to complete the set-up of these devices even though they weren't the brand they normally stock.
Throughout the process, all the staff at Hearing Wales were helpful, professional and effective in helping me transition to using my new aids. I highly recommend them.

Just so very easy and efficient. From first contact to final fitting procedure was seamless.

Very helpful and understanding staff who are very attentive.

Accessibility, willing to change my appointment and even come to work earlier to accommodate me. Very friendly and helpfull, painless comfortable procedures with great advice going forward...definitely recommend the Team to sort you out with hearing problems 👍

The staff at Hearing Wales in Narbeth are exceptional. The two visits I’ve had the screening for my hearing the fitting of my hearing aid. You literally can’t see that I’m wearing them. They match my hair colour and they look as if they’re part of my glasses but the fact that I can hear so exceptionally well now Has really changed my life and I had NHS hearing aids for five years with no follow-up whatsoever and the package of care you get with Hearing Wales is exceptional

I had a real hearing problem, and I went to the Narberth branch on the chance they could sort me out. Elke, the audiologist checked my ears, and found a problem with wax. Within about 10/15 minutes, she had cured the problem, and my hearing is back to normal. I would recommend this treatment place, and will be returning should the need ever arise.