Slightly ropy start as there was no response to an initial enquiry through their website but I suspect I may have pressed the wrong button and the fault may have been mine! After a phone call they wer... See more
Company replied
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See what reviewers are saying
I received a swift response to my initial inquiry, followed by outstanding service throughout the process. I would highly recommend them for any boiler repair needs.
Company replied
Friendly, professional and quality work. Jack came and fitted new thermostatic radiator valves, after a boiler service a few months ago. Both times, he explained everything really clearly, did quality... See more
We contacted Heating and Cooling Group and received a visit from their engineer on the same afternoon. We had a problem with our heating boiler which, albeit being quite old, has served us well for a... See more
Company replied
Company details
- #23 of 54 best companies in Boiler supplier
- #13 of 19 best companies in Air Conditioning Contractor
- #40 of 105 best companies in Bathroom Renovator
- #6 of 8 best companies in Electrical engineer
- #5 of 30 best companies in Home Builder
- #62 of 97 best companies in Plumber
Written by the company
Heating & Cooling offer a range of boilers, air conditioning, plumbing, and property maintenance services to both domestic and commercial clients. We are committed to providing comfort and energy efficiency solutions. Renewables is a key area for us, and we invest heavily in researching the methods available to make your home work as efficiently as possible.
Contact info
Union House 111 New Union Street, CV12NT, Coventry, United Kingdom
- 03301741357
- stevew@heatingcooling.uk
- heatingcooling.uk
4.8
Excellent
97 reviews
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Politeness and efficiency all round.
It was a pleasure to deal with Jack who was patient, kind and communicated well. The fitting of the boiler went very well and Dan, who carried out the fitting, was also extemely easy to deal with.
I would have no hesitation in recommending them as a company.
Thelma Allen
4 September 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Jack and Dan made the whole process smooth and positive for you. We’ll be sure to pass on your appreciation to them both. Your recommendation means a lot to us, and we’re so pleased you’re happy with the service and your new boiler.
Our experience of Heating and Cooling Group - Warwick
We contacted Heating and Cooling Group and received a visit from their engineer on the same afternoon. We had a problem with our heating boiler which, albeit being quite old, has served us well for a number of years. Dean who came to look at the system was, initially dubious as to whether it could be repaired but his tenacity and dedication proved otherwise. Dean did a superb job and gave good advice of what we should do in the future. Thank you Dean
4 September 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for sharing your experience with us. We’re delighted to hear that Dean was able to get your boiler back up and running and that his persistence and expertise made a difference. We’ll be sure to pass along your kind words to him – he’ll be thrilled to know his efforts were appreciated. If you need any further support or advice in the future, please don’t hesitate to get in touch.
Installing a New Bathroom
Installing a New Bathroom
I found the service given by this Company from my initial enquiry, planning and implementation of the project to be only described as “Excellent “
I have used this company for many years primarily for servicing and replacing my boiler where the service was always first class, therefore I had no hesitation in approaching the company to quote me for my new Bathroom Installation.
Danny made numerous visits to my house to discuss and plan the project and even met my wife and I at one of the showrooms twice to help and advise on selecting units and materials required .
From the very beginning of installation Danny would be on site or the end of a phone to ensure complete customer satisfaction as the Installation was taking place.
The Engineers Mick and Dean were excellent taking care not to mark carpets, wallpaper etc in the hall ,stairs,and landing.
They both worked to a high professional standard limiting the dust etc as much as possible and cleaning up completely each evening before leaving .
We are both very pleased with the outcome and a big “Thank You” to Danny, Mick and Dean for the excellent job giving us a Bathroom we are proud of !
20 August 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for taking the time to share such a detailed and thoughtful review. We truly value your continued trust in us over the years, and it’s wonderful to hear that both your boiler services and now your new bathroom installation have met your expectations.
Danny, Mick, and Dean will be delighted to know their efforts made such a positive difference — from the planning stages right through to the finishing touches. We take great pride in ensuring our customers feel supported throughout the whole process, and your feedback is a fantastic recognition of that commitment.
We’re thrilled that you’re so pleased with your new bathroom and proud to have been part of the project. Thank you again for your kind words and for recommending us.
Excellent all round …
Excellent customer service from beginning to end. First used them during Covid - Sharon is so helpful and Dean, the engineer, is first class. Would highly recommend.
19 August 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you for your lovely feedback! We’re so pleased to hear you received excellent service from start to finish. Sharon and Dean will be delighted with your kind words. We truly appreciate your recommendation and look forward to helping you again in the future.
Amazing company for all your aircon needs
The company came out the same day as my enquiry went in to survey for domestic aircon.
The survey was efficient and quick!
The company then provided a quote the day after and gave me options on brands and installations. Including options for payment either in full or via finance.
The install was booked in very swiftly and parts ordered in a day or two. The install took about 4 hours and then a visit from an electrician all arranged by them.
The install looks very professional inside and outside. The engineers were very professional and friendly, explaining everything along the way and how to use the system.
The end product works perfectly and I couldn’t be happier!
I don’t think it could have gone smoother here. I would 100% recommend them for any aircon needs. Greta company!
26 August 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that from your initial enquiry right through to installation, everything went smoothly and you felt supported at each stage.
Our team takes pride in offering clear options, professional workmanship, and friendly service, so it’s wonderful to know this came across during your experience. We’re especially pleased that you’re happy with the final result and enjoying your new air conditioning system.
Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to the engineers who carried out the work.
Thank you again for choosing us — we’re always here if you need any further assistance in the future.
Engineer was helpful and explained…
Engineer was helpful and explained issues involved - thank you
5 August 2025
Reply from Heating & Cooling Group
Thank you for your review! Great to hear our engineer was helpful and explained everything clearly. We really appreciate the feedback!
Remote boiler installation…
I found Jack and Sharon at Heating and Cooling Group very easy to deal with. They communicated well (which isn't always the case in the construction and maintenance industry). The property where the new boiler was to be fitted was in Birmingham and is leased to a housing association through an agency and I live in London. They were able to cope with this and the installation went according to plan on the day. Jack gave good advice on the boiler required and his quote was about £1500 less than that of the firm reccomended by the letting agency for a like for like boiler. (hmm!). Phoning around, Jack's quote was genuinely competitive. They registered the installation with the manufacturer and building control, and forwarded all the p/w to me. All in all, what could have been a logistical nightmare turned out to be quite straightforward. I would heartily recommend them to anyone.
30 June 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear that Jack and Sharon were able to make the process smooth and straightforward for you, especially with you being based in London and the installation taking place in Birmingham. It’s great to know that our communication, advice, and competitive pricing made the experience a positive one for you. We always aim to remove as much stress as possible from what can sometimes feel like a complicated process, so your feedback means a lot. We truly appreciate your recommendation and are delighted that you’re happy with the outcome.
Knowledgeable with great communication
Quick response, very knowledgeable engineer sorted out the issue quickly and efficiently.
19 July 2025
Reply from Heating & Cooling Group
Thank you so much for your kind words!
We're thrilled to hear that our engineer was able to resolve the issue quickly and efficiently. Providing knowledgeable and prompt support is what we strive for and it's great to know it made a positive impact. If you ever need assistance again, we're here to help!
Prompt arrival as agreed and was very…
Prompt arrival as agreed and was very clear on communicating changes to our appointment. Hoping to get something else quoted soon.
19 June 2025
Reply from Heating & Cooling Group
Thank you so much for your kind words! We're glad to hear everything went smoothly and that our communication met your expectations. We’d be happy to help with another quote whenever you're ready—just let us know. Looking forward to working with you again soon!
Danny Hartnett came for first class professional advice.
Danny Hartnett came out to give advice and quote for a new boiler to replace an ageing Baxi Back Boiler.
I was very impressed with his knowledge, experience and communication skills which generated confidence and trust in this customer.
I would thoroughly recommend him for anyone considering replacing their boiler and I’m sure you will be equally impressed.
12 June 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you for taking the time to leave such a thoughtful review! We're so pleased to hear that Danny provided first-class advice and made a great impression with his knowledge and professionalism. Building trust with our customers is incredibly important to us and we're glad Danny delivered exactly that. Your recommendation means a lot, and we're here whenever you need us!
Highly recommended
We used Heating and Cooling Group recently to quote for and install an air conditioning unit in our bedroom. They visited to quote and were very thorough listening to our particular requirements and the unit they recommended was exactly what we required. During the installation they were very professional and very tidy. I would definitely use them again.
27 May 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind words and glowing review! We're thrilled to hear that you were happy with the entire process—from our initial visit to the final installation. It was a pleasure working with you and we're glad we could meet your needs with the right air conditioning solution. If you ever need anything in the future, don’t hesitate to reach out. We truly appreciate your recommendation!
the team was quietly efficient,
20 May 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind words! We're glad to hear you appreciated the team's quiet efficiency. It means a lot to us.
We were absolutely delighted with the…
We were absolutely delighted with the Service we received as they were super professional, but also very friendly! We highly recommend that if you require any information on air conditioning units or indeed any heating and plumbing matters you should contact the Heating and Cooling Group they are 5⭐️⭐️⭐️⭐️⭐️
14 May 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind words and glowing 5-star review! 🌟 We're absolutely thrilled to hear that you were delighted with our service. Providing professional, friendly and reliable support is what we strive for every day and it means the world to know it made a difference. Thanks again for your recommendation and trust in the Heating and Cooling Group!
Very quick from the quote to having the…
Very quick from the quote to having the work done, Danny was very helpful from the get go and the job was done to a high standard
28 April 2025
Reply from Heating & Cooling Group
Thank you so much for your kind words! We're really pleased to hear you were happy with how quickly everything came together and that Danny was helpful throughout. It's great to know the work met your expectations—we always aim for a high standard. Thanks again for choosing us!
I would definitely recommend this…
I would definitely recommend this company done a First class job on my boiler installation
23 April 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind words and recommendation! We're thrilled to hear you were happy with your boiler installation and the service our team provided. It means a lot to us to know we delivered a first-class experience.
Excellent
The engineer was polite and friendly and worked efficiently explaining what he was doing. He also set the timer for me.
10 April 2025
Reply from Heating & Cooling Group
Thank you so much for your excellent review! We're really pleased to hear that our engineer was polite, friendly and explained everything clearly. It's great to know he was able to set the timer for you too – we always aim to go that extra mile to make things as easy as possible for our customers. Thanks again for your kind words – we really appreciate it!
Excellent service
4 April 2025
Reply from Heating & Cooling Group
Thank you for leaving us a review! We’re so pleased to hear you received excellent service – it means a lot to the team.
Always a pleasure
Always a pleasure to deal with everyone at Heating and Cooling. Always professional, attentive and knowledgeable.
10 April 2025
Unprompted review
Reply from Heating & Cooling Group
We're thrilled to hear that you've consistently had positive experiences with our team. Providing professional, attentive and knowledgeable service is what we strive for every day and it's always a pleasure to work with customers like you. We truly appreciate your support!
good communication from Sharon…
good communication from Sharon regarding booking in gas and electric cert for rental property.
Completed on the days booked no problem
Will use them again
9 April 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you for taking the time to leave us a review! We're so pleased to hear everything went smoothly with your gas and electric certs — Sharon will be delighted to know her communication made the process easy for you. We really appreciate your trust in us and look forward to working with you again in the future!
Excellent 😀
Bathroom refit done to a high standard by Mick
Great communication every step of the way by Danny
Would not hesitate to use their services in the future for other projects/repairs .. thinking of kitchen refit next 😉
Many thanks guys 👍
1 April 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind words! We're thrilled to hear you're happy with your new bathroom — Mick takes great pride in his work, and Danny will be glad to know his communication made the process smooth for you. We’d love to help with your kitchen refit when the time comes — just say the word! Thanks again for the lovely review and for trusting us with your home.
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