Slightly ropy start as there was no response to an initial enquiry through their website but I suspect I may have pressed the wrong button and the fault may have been mine! After a phone call they wer... See more
Company replied
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See what reviewers are saying
I received a swift response to my initial inquiry, followed by outstanding service throughout the process. I would highly recommend them for any boiler repair needs.
Company replied
Friendly, professional and quality work. Jack came and fitted new thermostatic radiator valves, after a boiler service a few months ago. Both times, he explained everything really clearly, did quality... See more
We contacted Heating and Cooling Group and received a visit from their engineer on the same afternoon. We had a problem with our heating boiler which, albeit being quite old, has served us well for a... See more
Company replied
Company details
- #23 of 54 best companies in Boiler supplier
- #13 of 19 best companies in Air Conditioning Contractor
- #40 of 104 best companies in Bathroom Renovator
- #6 of 8 best companies in Electrical engineer
- #5 of 30 best companies in Home Builder
- #62 of 96 best companies in Plumber
Written by the company
Heating & Cooling offer a range of boilers, air conditioning, plumbing, and property maintenance services to both domestic and commercial clients. We are committed to providing comfort and energy efficiency solutions. Renewables is a key area for us, and we invest heavily in researching the methods available to make your home work as efficiently as possible.
Contact info
Union House 111 New Union Street, CV12NT, Coventry, United Kingdom
- 03301741357
- stevew@heatingcooling.uk
- heatingcooling.uk
4.8
Excellent
97 reviews
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Excellant service all-round
This was the second time I used Heating & Cooling following recommendations via facebook after the company I had been using for many years let me down
big time.
Totally professional from start to finish. They know there
stuff and offer guidance with alternative and cost effective soluitions
6 March 2025
Reply from Heating & Cooling Group
Thank you so much for your kind words and for trusting Heating & Cooling with your needs! We're delighted to hear that our team provided you with professional service and helpful guidance. Customer satisfaction is our top priority and we truly appreciate your support. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your review!
Heating & Cooling Group recently came…
Heating & Cooling Group recently came out to a fault on my boiler. From the lady who returned my call to Jack the engineer who attended, they were both friendly, helpful and efficient. Jack was very knowledgeable about the boiler that we have and patiently answered all my questions; he arrived when he said he would and he was respectful of our property and cleaned up after himself. I would definitely recommend Heating & Cooling and wouldn’t hesitate to use their services again.
17 February 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you for your brilliant 5-star review! We’re so pleased to hear you had a great experience with our team. From your initial call to Jack’s visit, we always aim to provide friendly, efficient, and professional service. It’s fantastic to know Jack was punctual, knowledgeable and left everything clean and tidy. Your recommendation means a lot to us and we truly appreciate your support. If you ever need us again, we’ll be more than happy to help!
Very Professional Company
I have recently used Heating & Cooling Group to repair a number of issues with my aging boiler. Jack visited our property to diagnose the problems and was very professional from the outset. Once given the approval to proceed Jack carried out the work to a very high standard. On time, very tidy and extremely thorough. I would happily recommend Jack and shall use these guys to resolve any future issues or help with any further requirements.
30 January 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you for your kind words! We’re delighted to hear that Jack provided professional and thorough service while repairing your boiler. Ensuring a high standard of work and customer satisfaction is our top priority. We truly appreciate your recommendation and look forward to assisting you with any future heating and cooling needs!
Jack and Danny were brilliant from the…
Jack and Danny were brilliant from the outset. Jack came to quote and was very realistic about the work we needed doing, but nothing was too much trouble. We had various bits of work done by Heating and Cooling after a nightmare job from a previous unrelated plumber, and Jack and Danny went above and beyond to rectify the issues and get everything up to a brilliant standard. Aside from always being on time and courteous, Jack and Danny also left every area extremely tidy. Quotes were sent through when they said they would be, we never needed to chase anything and we were kept up to date always. We will absolutely be using Heating & Cooling group again. Thank you so much!
8 January 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your wonderful feedback! We're thrilled to hear that Jack and Danny were able to exceed your expectations and bring everything up to a high standard. Customer satisfaction is at the heart of what we do, and it’s great to know you felt well-informed and looked after throughout the process. We truly appreciate your trust in us and look forward to assisting you again in the future!
Reply from Heating & Cooling Group
Thank you so much for your kind words! We're delighted to hear that you had a first-class experience. We truly appreciate your support and look forward to serving you again! 😊
Prompt and efficient service from beginning to end!
Prompt and efficient service from beginning to end! Sharon as the first contact is friendly and always happy to help whatever the problem. Speedy booking of my boiler service last week, and engineer, Jack, arrived on time and carried out the work to a very high standard. I have also had cause to contact them in the case of emergencies in the past and cannot fault the service I received.
21 January 2025
Reply from Heating & Cooling Group
Thank you for your wonderful review! We're delighted to hear that you had a smooth experience from start to finish. Sharon and Jack will be thrilled to know their efforts made a positive impact. It's great to know we've been able to assist you both for routine servicing and in emergencies. We truly appreciate your trust in us and look forward to helping you again whenever needed.
Boiler Service…
An engineer named Jack from heating and cooling serviced my boiler recently. He was really efficient tidy polite and friendly - highly recommended
23 October 2024
Unprompted review
Reply from Heating & Cooling Group
Thank you for your wonderful feedback! We're so pleased to hear that Jack provided efficient, tidy, and friendly service. We'll be sure to pass along your kind words to him. Your recommendation means a lot to us and we look forward to assisting you again in the future!
I've been working with the company for…
I've been working with the company for many years and always found them helpful and efficient. they come on time and get the job done first time...Dean has handled our work the last few visits and we very much appreciate him and win fact asked for him when booking the service.
14 January 2025
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind words and for being a valued customer over the years! We're delighted to hear that you've consistently found our team helpful and efficient. It's great to know that Dean has provided such excellent service—we'll be sure to pass along your appreciation. We truly appreciate your trust in us and look forward to serving you again in the future!
A really good experience
A really good experience, done the job in less time and money that other companies quote me. Very satisfied. Thank you
28 November 2024
Reply from Heating & Cooling Group
Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that we could deliver a quality service while saving you both time and money. Your satisfaction is our top priority, and it’s great to know we’ve met your expectations. Please do not hesitate to get in touch if you require our services again. Thank you once again for choosing us!
Reply from Heating & Cooling Group
Thank you for your positive feedback! We're glad to hear that you were satisfied with our quick response. If there's anything else we can do to improve your experience, please don't hesitate to let us know!
Great experience from start to finish
Great experience from start to finish. New boiler was installed. Professional, polite and conscientious workers who took the time to fully explain everything. Highly recommend
7 November 2024
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for your kind review! We're thrilled to hear you had a great experience with our team and that you're happy with your new boiler installation. Our goal is always to provide professional, polite and thorough service, so it's wonderful to know we met your expectations. Your recommendation means a lot to us and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out!
I would recommend the Heating & Cooling…
I would recommend the Heating & Cooling Group without any hesitation. From the first point of contact by telephone they were polite, friendly and very efficient. Our boiler needed replacing we were given very good advice and the work was carried out very professionally and on time. Outstanding.
6 November 2024
Reply from Heating & Cooling Group
Thank you so much for your glowing review! We’re thrilled to hear that you found our team polite, friendly and efficient from the very first contact. Providing good advice and ensuring professional, timely work are core values for us and we’re delighted that your boiler replacement experience met your expectations. Your recommendation means the world to us, and we’re grateful for your trust in the Heating & Cooling Group. If you need anything in the future, don’t hesitate to reach out!
Thank you for going the extra mile …,
Brian visited us for our annual service via Jack. He also rectified the low pressure and when doing so we noticed a leak from an upstairs radiator. He managed to locate the leak by lifting the carpet and floorboard to discover mice had eaten through one of the connectors. The pressure increase had caused water to run down the wall. He changed the connector and left everything in very good order. Excellent service thank you!
21 November 2024
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for sharing your detailed feedback! We're thrilled to hear that Brian provided excellent service during your annual check and resolved the issues so effectively. It's great to know he went the extra mile to locate and repair the leak caused by the damaged connector and ensured everything was left in great condition. Your kind words are truly appreciated and we'll be sure to pass them along to Brian and the team. Thank you for trusting us and we look forward to assisting you again in the future!
Very helpful advice
Jack was very helpful when our boiler began to leak. Identified the problem and suggested most cost effective way to proceed He put a lot of personal time into it which is appreciated
20 November 2024
Unprompted review
Reply from Heating & Cooling Group
Thank you so much for sharing your experience! We're thrilled to hear that Jack was able to assist you promptly and effectively with your boiler issue. It's great to know he went the extra mile to identify the problem and provide a cost-effective solution. Your kind words about his dedication and personal effort mean a lot to us. Please don't hesitate to reach out if you need any assistance in the future—we're always here to help!
Excellent servicing of domestic boiler
Boiler service carried out thoroughly by your clearly experienced, trained technician. Additional comments and replies to my questions freely given. Came exactly at time arranged.
6 November 2024
Reply from Heating & Cooling Group
Thank you so much for your kind review! We're delighted to hear that you were pleased with the thorough service provided by our technician and that they were able to answer all your questions. Punctuality and professionalism are top priorities for us, so it’s great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!
Jack was great
Jack was great, very helpful in identifying the issue and making my home safe. All was rectified and made safe in a short space of time, quote was very reasonable.
15 November 2024
Reply from Heating & Cooling Group
Thank you for your kind words! We're so glad to hear that Jack was able to identify the issue quickly and ensure your home is safe. Providing efficient service and reasonable quotes is always our priority. If you need anything in the future, don't hesitate to reach out!
Professional and easy
The appointment process was quick and easy with timing to suit. The engineer that came was professional and quick and did the job properly
29 October 2024
Reply from Heating & Cooling Group
We're thrilled to hear that the appointment process was smooth and convenient for you and that our engineer met your expectations with professionalism and efficiency. We aim to provide top-notch service every time and your feedback is greatly appreciated. If you need anything else in the future, don’t hesitate to reach out!
Heating appliance Service
First class office admin (Sharon)
Experienced , thorough and helpful heating engineers
25 October 2024
Reply from Heating & Cooling Group
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience and that you found our team to be thorough and helpful.
Dealing with complicated issues
The experience was complicated, but the resoonse from Heating and Cooling was excellent, justifying a five-star rating.
14 October 2024
Reply from Heating & Cooling Group
Thank you so much for your five-star review! We're glad that, even though the experience had its complexities, our team was able to respond in a way that met your expectations. Our goal is to provide top-notch support, especially when challenges arise. We truly appreciate your understanding and your recognition of our efforts. If there’s anything more we can do, please don’t hesitate to reach out!
I was recommended this company amongst…
I was recommended this company amongst others via a facebook post . I am so glad I chose them , what a fantastic service ! I was without heating and water, from everyone who came out to look for the problem to Sharon who kept me informed all the time as to what was happening. Cannot fault Heating and Cooling at all they were incredible, thankyou Janet Thompson
18 October 2024
Unprompted review
Reply from Heating & Cooling Group
Thank you so much, Janet, for your wonderful review! We’re thrilled to hear that you had a positive experience with our team. Knowing that Sharon and the rest of our team could keep you well-informed and get your heating and water back up and running smoothly means the world to us. It was a pleasure to help and we’re grateful you chose us. If you ever need anything in the future, please don’t hesitate to reach out! Thank you again for your kind words!
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