Heating & Cooling Group Reviews 97

Efficient and friendly

Danny and Dean did a wonderful job with our boiler. They were excellent in working out the problem we had and we're successful at mending our problem giving us hot water when we needed it for family visits. We are very grateful to there excellent service.

All working ready for the snow

We recently had a new commercial boiler supplied, fitted, and commissioned by Heating & Cooling Group, and we couldn’t be more pleased with the experience. From start to finish, their service was nothing short of outstanding.

The communication throughout the process was exemplary. They kept us informed every step of the way, ensuring that we were always up to date with the progress and any necessary decisions. Their team was professional, knowledgeable, and genuinely committed to delivering top-notch service.

The installation itself was carried out with precision and care. The team worked efficiently, ensuring minimal disruption to our operations, and the quality of the workmanship was superb. They went above and beyond to ensure everything was done to the highest standard.

We couldn’t be happier with the final result and highly recommend Heating & Cooling Group to anyone in need of a reliable, professional service for their commercial boiler needs. A truly outstanding company!

Extremely reliable and helpful. Jack always goes above and beyond to try and find a solution to any problem/issue that may arise and the quality of the workmanship is always first class!

Jack assessed our new home which needed a new central heating system installed. He was very friendly, knowledgeable, and easily communicated the pros and cons of the various options which would best suit our needs. His team worked well around other trades we had in the house (we were going through a full refurb) and we're extremely happy with the system we have. Will continue to use for our annual boiler service.

Extremely pleased with my boiler replacement. Jack and Danny have done a fantastic job and cleared my attic of all redundant clutter and left everything very tidy. Would heartily recommend.

Highly professional organisation to work with, after doing the usual enquires for a new boiler install for my home and rental I decided to go with Heating and Cooling. Jack PM’ed the work for my home install which included a lot of pipe work as well as installing a tank in a new location. An implementation plan was put together with a timeline, the complete install was delivered as per the plan, the engineers who carried out the work were punctual, customer orientated and most importantly skilled in their profession.
Danny the engineer who installed the boiler at my rental, was highly proficient, the install went in smoothly with no issues. Jack visited the rental pre and post install to ensure I was happy with the work carried out. 5 out of 5 for engineering skills, customer service and professionalism.

Jack and his colleague (Danny) installed a new gas boiler in our house.

They did a very professional job, were courteous, considerate and left everything very tidy. I would highly recommend them.

Since we discovered Heating and Cooling a few years ago - we have been very impressed with their service. They look after our home and tenants needs so professionally - we’re delighted. Prompt service and always respond to calls/emails ( which is so unusual these days)! A great find , would happily recommend. A five star experience from me ( and my family tell me I’m very fussy 🥴)! Thank you

After a cold few days without hot water or heating, two visits and persistence from Dean fixed the issue with minimal fuss. Cracking bloke, and along with Sharon in the office have both been speedy to resolve any queries with professionalism and good humour at times when much needed! Thanks to all.

The people made my experience worthy of 5 stars.
From the lady who books the appointments to their technicians, all professional, personable and
Knowledgeable.
They really are an outstanding team!
I highly reccomend them.

I have used Heating and Cooling for a few years and their service is definitely 5 ⭐️. Thank you, Sharon, for your friendly and efficient response to my phone calls, and to Jack for always making sure I’m never left without heating, especially today when it was freezing!!I I wouldn’t use anyone else!

I needed urgently a gas safety certificate. Phone Sharon late in the morning, by the afternoon the technician was at the property for the inspection.

Super

Super quick communication. Sharon is so efficient, friendly and organised, and the gentleman (Dean) who they sent out on an emegency call out was very professional & super nice & called and explained everything. Amazing service - cannot fault the service at all.

Friendly, professional and quality work. Jack came and fitted new thermostatic radiator valves, after a boiler service a few months ago. Both times, he explained everything really clearly, did quality work and left everything clean and tidy. I’ve used Heating Cooling for many years, would recommend them and would definitely use them again.

We have been with this company for many years,and have received many services over the years. After 13 years,our boiler needed replacing.
Heating and Cooling provided us with a new boiler, a Baxi.They were able to arrange a very timely date,and their Project Manager came with the Heating Fitter,and gave an excellent account of the process.
On the agreed date the Fitter/engineer came and commenced the work on 29th June 2023.It was completed within the day as arranged. The service provided was excellent and our new boiler is working well.
We would have no hesitation in using this company again and would recommend them strongly.
All staff were excellent.

Heating and Cooling recently checked out and repaired my air source heat pump which had stopped working. The appointment was within a week of my initial call. Their engineer, Andrew Hodges was brilliant! Knowledgeable, courteous, efficient and a pleasure to have in the house. When he could not locate the fault, he returned a couple of days later with a colleague at no extra charge. All is now working well. I will definitely use Heating and Cooling Group again.

I recently had my bathroom refurbished by Heating & cooling and I was absolutely delighted with the results. The work was carried out to a very high standard, and the team was friendly and professional throughout. They were flexible. They were willing to work around my schedule, and they were able to accommodate some last-minute changes that I wanted to make. I would highly recommend them to anyone looking for a quality bathroom refurb.