Ordered a bracelet from Maddie and was sent earrings by mistake. After a couple of calls Maddie very kindly offered to send me the bracelet free of charge. I was so touched by her kindness. I have... See more
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Review summary
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Reviews shaping this summary
My absolute go-to for delicate and statement jewellery! I couldn’t love this small, independent brand more if I tried! Each piece has an exquisite art deco feel. The founder, Maddie, and Nancy who wor... See more
I reached out to Maddy to enquire about making a bespoke lab emerald ring and from start to finish she and her team worked to get the design just right for me. I got to choose the lab grown emerald wh... See more
I can’t give this company enough stars Over the years I have bought many beautiful gorgeous pieces and every time I am so thrilled excited when I receive them always the perfect rings, necklace o... See more
Company details
- #25 of 48 best companies in Costume Jewellery Shop
Written by the company
Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.
Contact info
Marlborough, sn8, Witlshire, United Kingdom
- 01672520909
- hello@heavenlylondon.com
- heavenlynecklaces.com
4.7
Excellent
192 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great as always
As always, the products are gorgeous and of outstanding quality. Fast delivery, well packaged, very pleased with my purchase.
25 November 2025
Would 100% recommend
Stunning jewellery, great quality and price and beautifully presented
25 November 2025
My ring is lovely
My ring is lovely. Saw it on an easy jet flight in the magazine in summer. It looks as I’d hoped
24 November 2025
Another fantastic purchase 🤩
Another fantastic purchase 🤩 the beautiful Chip ring, could not love it more! Customer service is incredible, such a fantastic brand.
4 November 2025
I can’t give this company enough stars
I can’t give this company enough stars
Over the years I have bought many beautiful gorgeous pieces and every time I am so thrilled excited when I receive them always the perfect rings, necklace or ,bracelets
I just love every thing about this company every one are so kind and so so helpful
Thank You. Heavenly London
Barbra Jacobs
29 October 2025
Very happy with my heart ring
Very happy with my heart ring. Been looking for a ring like this for months.
10 October 2025
I still haven’t received it
3 October 2025
Reply from Heavenly London
Hi Marta,
We’ve looked into your order — Landmark Global attempted delivery on Friday and left you a message. Your parcel was sent on our Standard Delivery service (up to 14 working days) and is still well within that window.
While we can’t control whether the recipient is in when delivery is attempted, we’re always here to help directly. We just wish you’d reached out before resorting to a public review.
We hope your parcel reaches you shortly and that it feels worth the wait.
Warm wishes,
Maddy ✨
Heavenly London
Reply from Heavenly London
Thank you so much! X
A lovely company to work with
A lovely company to work with, good communication, beautiful jewellery and good prices. Always very helpful and friendly. Definitely purchase again. Jacqui
5 September 2025
Stunning 😍 necklace
Stunning 🤩 love my beautiful piece !!!
I wear my pendant everyday! LOVE ❤️ IT
4 September 2025
Bespoke 10ct Gold 2ct lab emerald stone ring
I reached out to Maddy to enquire about making a bespoke lab emerald ring and from start to finish she and her team worked to get the design just right for me. I got to choose the lab grown emerald which is stunning. I couldn’t be more pleased the ring is exact to my vision and absolutely over the moon with it! Would highly recommend this service. Thank you Heavenly team Vikki x
9 August 2025
Lovely company to deal with - always helpful and knowledgeable about jewellery
I have been buying from Heavenly for many years now. Their staff is charming and extremely helpful. Their products are always original and pretty
7 July 2025
Ordered a set of studs and they look…
Ordered a set of studs and they look fantastic 😍 just what I wanted. In addition the studs were well priced and delivery was as extremely fasty. I'm going to be order a matching tennis bracelet from them as well.
3 July 2025
Lovely items !!
I ordered a lovely tennis bracelet and earrings with moissanite and I am very happy so far !
28 May 2025
Great purchase as always
27 May 2025
Great seamless experience
Great seamless experience. Beautiful necklace shipped to NY for me
29 April 2025
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