Hello Oriental Reviews 

503
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

DO NOT GO HERE IF YOU HAVE A FOOD ALLERGY. We were seated and told to use a QR code to view the menu and place our order. At no point were we asked whether anyone in our party had all... See more

Rated 5 out of 5 stars

I love using hello oriental , with every single delivery within Manchester not only is it prompt, but every staff member i have encountered has been wonderful. Prices are so good for what you get. pr... See more

Rated 3 out of 5 stars

My first time at Circle Square, Manchester and the last. I was meeting a friend at 12 noon. I got there 10 minutes early - needed the bathroom - disgusted. Each cubicle was grubby and had no toilet p... See more

Rated 5 out of 5 stars

Fantastic items, all arrived in great condition. Bought several glass jars of pickles that arrived well bubble wrapped. bought several different flavours of soft drinks, all of them delicious, same fo... See more

Company details

  1. Asian Grocery Shop

Written by the company

Hello Oriental is run by the established Chi Yip Group Ltd. Chi Yip Group Ltd was established in 1980 in Manchester at the forefront of the Meat Wholesale market. Founded by the late Mr Stewart Yip, (President of the Federation of Chinese Association Manchester) Chi Yip Group innovatively introduced huge labour saving products to the catering industry and set up production lines to cater the continually changing market. In 1992, the group expanded and moved to new premises taking on one of the largest cold stores in the North of England, introducing Dry Goods from the Far East, live Seafood and establishing own brand products. This is backed up by our own fleet of refrigerated Lorries with a nationwide delivery network. Based in Middleton just outside of Central Manchester, Chi Yip Group has been very passionate in delivering quality, variety and reliability to customers all over the North West of England. The Supermarket caters for North West England that includes our own butchers, bakery that produces oriental breads and cakes, and fishmongers with daily deliveries. Hello Oriental, launched in October 2019, aims to bring the store experience to everyone who can’t visit the store itself with the option of next day timed delivery. With our passion to bringing the latest stock from the Far East, high quality produce and the best ingredients from the Orient, we can assure you that our online experience will be very straight forward and enjoyable.


Contact info

3.2

Average

TrustScore 3 out of 5

503 reviews

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3.2

All reviews

(503)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous website with hundreds of…

Fabulous website with hundreds of products. I like the option when checking out to choose to substitute for similar products if one isn't available. I've found some really nice alternatives to my usual choices with this option.
Delivery is prompt and friendly, and the associated restaurant and supermarket is a lovely Middleton trip out with more fantastic food. I hope to try the Manchester restaurant soon.

10 April 2022
Rated 5 out of 5 stars

Delivery delayed due to courier

Delivery delayed due to courier -but despite this there was great communication and substitute order despatched as promised and arrived on time. Thank you Jenny x

24 March 2022
Rated 5 out of 5 stars

Third time ordering

Third time ordering, every time has been a very pleasant experience. Great website and everything has always been extremely carefully packed. This time asked to order a few things that they usually only post locally and they agreed given it was winter and I was willing to risk it for a biscuit. Like most similar shops they do often have stuff I'd like to order but out of stock which is a bit frustrating - though it's the best online Chinese supermarket I've found and also well priced. Saves me a several hour trip each way in the car

27 February 2022

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