Letio Reviews 

133
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As a landlord, I used Letio to let my flat, and my experience has been extremely positive. Their communication was always clear and prompt, their fee structure was simple and transparent, with no hidd... See more

Rated 5 out of 5 stars

Great experience with Letio! Thanushan was very knowledgeable, didn’t pressure me at all and gave me the space to make up my mind. He was very supportive throughout and gave the right advice.... See more

Rated 5 out of 5 stars

The team at letio is great. They all made sure that how move was as smooth as possible and handled the communication with the landlord perfectly. All was clear from the beginning and we had clear ti... See more

Rated 5 out of 5 stars

We are renting our flat with Letio. They are combination of lower pricing of online real estate, but offer in person approach of small family feel firm. Reached promissed premium and their fees are fi... See more

Company details

  1. Estate Agent

Written by the company

We’re on a mission to make renting better for everyone. We believe that doing good is good business. Combining our industry-leading tech with a team of dedicated account managers, we aim to help you find the perfect rental solution. One of the most important decisions you will make as a landlord is setting the rental price for your property. Our letting agents help you determine the right rental price based on various factors, including location, size, condition, and current market trends. We’ll work with you to find the right balance between attracting quality tenants and achieving the best rental return for your property. Our comprehensive property management services streamline landlords’ portfolio financials into one platform. We offer tenants 24/7 management, a dedicated account manager, emergency contractor coordination, and trusted maintenance providers. Our services include secure key holding, rent collection, arrears chasing, regular financial statements, end-of-tenancy negotiations, compliance assurance, and tenant renewal management.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fantastic team and service

A fantastic team and service. I have engaged with a number of the team and found all to be friendly, and highly responsive. No issue is too small, and I frequently get responses to questions out of office hours showcasing their dedication. Thank you team Letio, I could not recommend you highly enough.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Professional , responsive and helpful …not usual adjectives used to describe property rental companies …but the team at Letio consistently provide efficient and helpful communication to both tenant and owners .

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Letio - outstanding experience

I would like to express my appreciation to Zoubida for the incredible support she has provided us. Zoubida has gone out of her way to ensure that our needs were met. She went beyond her expected duties with unwavering dedication and kindness.
Her professionalism, empathy, and problem-solving skills have made everything to ran smoothly. Zoubida, consistently showed that she genuinely cares.
We are really grateful!
Letio is a reliable agency and the experience outstanding.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

No hesitation to recommend Letio!

I used Letio to re-let my flat in autumn 2024. I was quite nervous having had a bad experience with a letting agent beforehand. I did my homework on rates and found that Letio came in low-mid market - not the super cheapest (which is where my bad experience had come from) but much more competitive compared to other high street letting agents.

It was a great decision and it's hard for me to fault Mark and his team. It's clear Mark is very passionate about the business and he took great care of me from the beginning. They found me new tenants extremely quickly, and advised me on negotiating the contracts. Since moving in, i have found them very responsive in responding to requests. I have also found the formality of reporting incidents and work needed to be very thorough. I would not hesitate to use them again.

27 October 2024
Unprompted review
Rated 5 out of 5 stars

I found my dream rental thanks to Letio

I had the pleasure of finding a rental through Letio, and I can honestly say the team made the whole experience so easy & stress-free. Zoubida and the team were professional and attentive in every way. Everyone I interacted with was very proactive and personable, ensuring all my enquiries were addressed promptly and all processes progressed smoothly. I highly recommend Letio to both tenants and landlords seeking a reliable, streamlined, and genuinely supportive experience. Thank you again Zoubida and everyone at Letio - I found my dream London flat thanks to you.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Great Experience with Zoubida and the Letio Team

My partner and I had a really positive experience with Zoubida and the team at Letio in London. Zoubida was friendly, helpful, and always quick to respond. She made the whole process easy and stress-free, and was always happy to answer my partner and I questions.

The Letio team were also great—professional, reliable, and supportive throughout. We really felt like they cared and wanted to help us find the right place.

I would definitely recommend Zoubida and Letio to anyone looking for a property in London.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Price like online only, but service like high street realtors

We are renting our flat with Letio. They are combination of lower pricing of online real estate, but offer in person approach of small family feel firm. Reached promissed premium and their fees are fixed. No hidden money grap. Couldn't believe it for few months after expierence with other high street realtors.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Friendly and Professional Service

I've been using Letio for around five months now and my experience has been excellent. They found tenants for my property within around two weeks and kept me updated throughout the entire process. Their pricing is highly competitive compared to other companies and the quality of their service is just as good—if not better.

My first point of contact was Mark, who was professional and a pleasure to deal with. Since then, the rest of the team has also been fantastic—always responsive and easy to communicate with.

I would highly recommend Letio to anyone looking for a reliable and efficient property management service.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Letio is amazing

My experience with Letio is amazing. They are the most straightforward, professional group of people I have come across. Renting my flat trough Letio was a piece of cake! They advise, guide an help trough the whole process. I cannot recommend Letio enough!!!!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, Letio have been a great help, especially as this was my first time renting my property. Communication was excellent, the marketing was very appealing and I got my flat let within a few days. They’re also good value for money, especially in comparison to some of the larger chains. Would certainly recommend.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, thank you Mark! The team behind the scenes deserve huge praise for their hard work and dedication. This is a superb service, highly recommended!

11 June 2025
Unprompted review
Rated 4 out of 5 stars

Thank you

Transparent, professional and communicative. I use a fully managed service. On to our second tenancy with complete trust that my interests and assets are the Letio's team's priority.

20 June 2025
Unprompted review

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