Honestly wasn't sure what to expect going into my first onboarding call, but Alkis Michael from Helpbox UK put me right at ease. He didn't waffle or overcomplicate things — just told me what I needed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #24 of 30 best companies in Accountant
- #27 of 34 best companies in Accounting firm
- #8 of 11 best companies in Bookkeeping service
- #26 of 34 best companies in Tax advisor
- #18 of 21 best companies in Tax Preparation
- #19 of 22 best companies in Tax preparation service
Written by the company
Helpbox UK is built for small business owners who want their accounting handled properly, clearly and without the stress. We support sole traders, limited companies, freelancers, landlords, contractors, creatives, consultants and growing businesses across the UK. Whether you need annual accounts, corporation tax, self-assessment, VAT returns, bookkeeping, payroll, CIS or day-to-day accounting support, our aim is simple: to keep your finances organised, your deadlines under control and your business moving forward. What makes Helpbox different is the way we combine professional accounting support with real accessibility. You are not left waiting weeks for answers or trying to work everything out alone. Our clients get unlimited support by phone, video call and email, so when a question comes up, you have a team you can actually contact. We also work through dedicated specialist teams. VAT queries go to people who deal with VAT every day. Payroll questions go to payroll specialists. Accounts and tax work is reviewed carefully, with checks designed to spot missed opportunities, avoid unnecessary risk and make sure your records are clear before anything is finalised. Good accounting should not feel confusing, distant or intimidating. It should give you clarity, confidence and peace of mind. That is what we are here to do. If you want an accountant who explains things clearly, responds properly and supports your business throughout the year, contact Helpbox UK and book a discovery call.
Contact info
203 West Street, PO16 0EN, Fareham, United Kingdom
- 02392388003
- help@helpboxuk.com
- helpboxuk.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and response times
Excellent service and response times. And extremely friendly advisers
Lewis Latichmiah response was very…
Lewis Latichmiah response was very swift and has addressed my concerns with my level of service
Alkis was super friendly
Alkis was super friendly, helpful and covered everything in a way that was not overwhelming. Service was great and I look forward to working with Helpbox
Brilliant service and recommend highly!
This is a side of the business I just ignored before Helpbox, I was totally un aware of what was available to me and my business.
I wanted to give a special thanks to Marrtesh and Lilia who have really made the experience great.
Thanks guys!!!!
Timely and Efficient
I have been with Helpbox a year now and I have been super impressed and very glad to have found them. Any questions, it is easy to book in their time and get timely responses. They are very efficient and very helpful, which is exactly what you want from your accountant. Would definitely recommend.
Lewis
Lewis , was very helpful and answer my questions and helped me set up an extra service
Really friendly
Really friendly, team, and their boss is on YouTube under help box.. and she is doing some great videos for all things tax related.. well worth a watch. 😊👍
Excellent staff
Excellent staff , giving me peace of mind that my finances are in good hands
Great Team
the help on Jacob,Brett and Lilia has been fantastic has made it so simple and taken alot of stress off my shoulders cant wait to keep working with them all to support my business moving forward
Super fast turn around which was…
Super fast turn around which was important to prevent further payments
Exceptional people at this business
Exceptional people at this business. I spoke with someone named Luke who really, really helped me out during a very stressful time where I was asked to pull together tax reporting shortly after the tax year closed. He helped me organize everything, sort out a plan, and get everything into motion. He was super kind and helpful. Highly recommend!
Great custoner service
Great custoner service, very clear, patient, and helpful
Wow what an amazing experience
Wow what an amazing experience, from day one talking to Paddy over the phone regarding my buisnis he was very helpful for me to understand how everything works. And not to forget Alkis Michael who has sorted out everything i needed and kept me informed with the progress very promptly .
I would definitely recommend this accountant agency.
Speedy Help
I requested help in getting my tax overview for the ladt 2 years. After requesting help within the hour the data arrivef
Very grateful to Necil Jimenez for effective & efficient response
Easy to make contact and speedy response
Easy to make contact and speedy response from Helpbox. Received some really helpful advice from Seb around shareholders and company structure. No jargon, just easy to understand language. He wasn't able to fully assist with Inheritance Tax queries but signposted us to someone who could help. Seb is a great asset to the company and wouldn't hesitate in recommending this company!
Excellent onboarding and start up…
Excellent onboarding and start up advise for my new company, being new to owning a business Helpbox really have settled my nerves.
Helpbox
The whole team have been available whenever needed and are happy to answer queries.
Happy to have chosen Helpbox and service provided by Tash for company incorporation.
"I’m so impressed with my accountant's…
"I’m so impressed with my accountant's service—everything was clear, timely, and truly personalized. I feel so much more confident about my finances, and I really appreciate their attention to detail. Highly recommend them.
Everything so far has been great
Everything so far has been great, the support received was what I needed to get everything started up.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








