Website is clear and easy to navigate, always delivered on time if not early, juices of high quality. A very trusted staff and business. I order for my husband so I get the sweeties,thank you!
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See what reviewers are saying
I bought two oxva xlim devices about a month ago, switching from disposable pods from a different company. I’m highly satisfied. I’m still using the original pod which has been refilled countless ti... See more
I always use Herbaltides, i love the service in the shops (staff are very friendly and helpful and not at all pushy) and online (you get a little sweet treat and a handwritten note saying thank you... See more
Company replied
Fantastic customer service , shopped here since opening day! Great variety of flavours. Very quick on delivery if cannot get to the stores. Always happy to help and answer any questions. And very loya... See more
Company replied
Company details
Information provided by various external sources
Herbal Tides are an established e-liquid company based in Derbyshire, we have a fully developed brand of e-liquids and all flavours are mixed on the day of purchase in our clean room laboratory at our Derby HQ’s. The team at HT strive to bring a unique experience when it comes to vaping and e-liquids. We help first time buyers to explore different devices to suit your lifestyle, from pod systems to Sub Ohm devices, there is something to suit each individual. Then you can sample a large collection of e-liquids to find the one that you really like. Whether new to vaping or experienced, our staff provide the very best advice, and value our style of customer service with our motto “People before profit” . It’s important that we not only listen to our customers feedback, but act on it. Which is why we continue to bring out new flavours at affordable prices, based on our customer feedback. We have been mixing since 2009 and treat mixology as a science, we take great pride in producing our products and we hope you enjoy them as much as we do.
Contact info
117a Dale Rd, DE21 7DJ, Spondon, Derby, United Kingdom
- 01332 987 597
- sales@herbaltides.co.uk
- herbaltides.co.uk
4.9
Excellent
244 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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10/10
Great company, great prices and great juice! Had an issue recently with a parcel not getting delivered through no fault of their own (royal mail) so I contacted Herbaltides, we waited a couple of days and still no show so they resent my order on a next day delivery. Thanks Herbaltides
10 September 2020
Unprompted review
Reply from Herbaltides
Hi Dan, thank you for your patience during this time. We are very glad that we got the juices to you promptly.
Amazing vape shops …
Outstanding vape shop with quality products.
Phill at Spondon branch is a top guy nothing to much trouble and always very helpful with great advice and knowledge.
9 September 2020
Unprompted review
Reply from Herbaltides
Thank you Paul for your comments, we will be sure to pass them through to Phil.
Juice are nicely flavoured and a good…
Juice are nicely flavoured and a good price.
8 September 2020
Unprompted review
Reply from Herbaltides
Hi Mark, thank you for your feedback and we hope you are enjoying your eliquids.
I’ve vaped with herbal tides since I…
I’ve vaped with herbal tides since I started for 4 years the juice is always full of flavour I’ve been in store and received excellent advise and service also order online the speed and efficiency is second to none would go no where else for all my vaping needs
8 September 2020
Unprompted review
Reply from Herbaltides
Hi Nicholas, thank you for your kind word. It is very good to know that we are performing an outstanding service in your eyes. Thank you for the loyalty spanning 4 years.
Always on time when you order
8 September 2020
Unprompted review
Reply from Herbaltides
Thank you Deborah for your feedback, and we hope you are enjoying your eliquids.
Been ordering from Herbaltides for as…
Been ordering from Herbaltides for as long as I can remember , always forst class service and speedy delivery
4 September 2020
Unprompted review
Reply from Herbaltides
Hi, thank you for your review. We are glad that you are still enjoying our services and products.
My favourite vape branch
Great service, both face to face and online, ordered couple times now and been to their store in Beeston and it is always great experience. Friendly staff and great prices.
3 September 2020
Unprompted review
Reply from Herbaltides
Thank you for your review of Herbaltides, we like to thank you for your continued custom and glad you find online ordering to be a great experience.
Fantastic service
Fantastic service - delivery is always prompt. Some of the best juices I’ve tried. I’ve placed over 40 orders now and never been disappointed!
2 September 2020
Unprompted review
Reply from Herbaltides
Hi Aaron, Wow over 40 orders, we would like to thank you for shopping with HT, and glad that you find our service fit for your requirements.
Great service
Great service, I didn't have to wait long for my order to arrive. I always receive a little thank you note with my order would highly recommend herbaltides😊
11 August 2020
Unprompted review
Reply from Herbaltides
Thank you Samantha, we will pass on your comments to Dispatch. Thanks for shopping online with HT.
Very helpful and polite staff wide…
Very helpful and polite staff wide range of products at affordable prices
11 August 2020
Unprompted review
Reply from Herbaltides
Thank you for your review Susan, and we are happy that you are happy.
Fantastic custer service would…
Fantastic custer service would recommend to anyone Phill is a great guy very knowledgeable thank for the help 😀
4 August 2020
Unprompted review
Reply from Herbaltides
Thank you Dean, we will pass your comments over to Phill, thank you for choosing HT.
Excellent service
I have ordered many times during this pandemic due to shielding.
Easy to navigate website and great value. 👍👍
4 August 2020
Unprompted review
Reply from Herbaltides
Thank you Sean, it is great to know that you find online ordering easy, and that we have been able to keep you vaping through this lockdown.
Been buying from herbaltides since they…
Been buying from herbaltides since they were at allenton market.Never let me down quality juice everytime.Thanks for some good years vaping.
4 August 2020
Unprompted review
Reply from Herbaltides
Wow, thank you Gareth for staying with us for so long. We are glad we have never let you down.
Spectacular customer service and fast…
Spectacular customer service and fast delivery.
4 August 2020
Unprompted review
Reply from Herbaltides
Hi Rob, thank you for your review. And we are glad you have received a top service from our internet team.
I ordered my vape over the weekend
I ordered my vape over the weekend , it came on the Monday , service was fast considering , also ordering from Herbaltides was a better deal on there vape and the bonus of a free bottle of vape juice came in very handy, plus registering with this company they gave me a 10% discount , most impressed with all of the above , Thank you
4 August 2020
Unprompted review
Reply from Herbaltides
Hi, Thank you for your review. We are happy to know that your first experience online has been great, and we look forward to you returning soon.
Buy with confidence
Herbal Tides clear website, full of product reviews and and advice makes it easy to choose and purchase with confidence. I have never gone wrong with their service and their personal messages on each delivery note is a lovely touch.
3 August 2020
Unprompted review
Reply from Herbaltides
Hi Jane, thank you for your review. We are happy that you have received a great service. See you again soon.
Excellent quality service from the 2…
Excellent quality service from the 2 lovely guys in the Chad shop, had everything I needed and were really helpful 😊
22 July 2020
Unprompted review
Reply from Herbaltides
Hi, great to hear that you have a top service at our Chad store. We hope to see you again soon!
Great service great products
13 July 2020
Unprompted review
Reply from Herbaltides
Thank you for your review Michael, we hope to see you ordering again soon.
Excellent company cannot do enough for…
Excellent company cannot do enough for you
12 July 2020
Unprompted review
Reply from Herbaltides
Thank you for your review David, its our pleasure to provide a great service for you. Enjoy our eliquids and we will see you again online soon.
Great service and price
A really great service, and a really good price, purchased my regular flavour at offer price 10 for £10 so vey happy arrived within days and well packaged will use again.
8 July 2020
Unprompted review
Reply from Herbaltides
Hi Michelle, thank you for your review. We are glad you are taking advantage of the exclusive online offers and love our service.
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