the products were well priced and well crafted. Packaged simply but beautifully, they were protected in recyclable card & arrived very quickly. An all round excellent shopping experience. Thank you fo... See more
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There was a huge problem with the company that imports through the customs in Croatia. However, when I reached out to Heritage they arranged return of the parcel and they sent another out to my... See more
Company replied
Due to an order with another seller falling through I had to make some last minute purchases for gifts on a special occasion and needed them delivered by a Monday morning. I placed the order very late... See more
Heritage of Edinburgh is just wonderful! We purchased a sweater (ballantrae jumper) as a gift for someone when we were by Edinburgh Castle. When we were repacking and preparing to leave for the airp... See more
Company details
- Department store
- Children's clothes shop
- Kilt shop and hire
- Men's clothes shop
- Souvenir Shop
- Ladies' clothes shop
Written by the company
Old Town's largest department store. Kilts, Cashmere, Lambswool, bagpipes, hoodies, blankets, Harris tweed, Jewellery, Knitwear, Gloves, Kid's highland wear.
Contact info
100-106 South bridge, EH11HN, Edinburgh, United Kingdom
- info@heritageofedinburgh.com
- heritageofedinburgh.com
Customer services very efficient
Customer services very efficient. Returns very well handled. Replacement garment was given as a gift
And they are well pleased with the sweater.
16 February 2024
Shipment was extremely fast to USA and…
Shipment was extremely fast to USA and product as advertised. It was worth the shipping price as they used FedEx UK. Hoping my granddaughter is surprised as she really wanted to buy one of these when she was in Edinburgh but didn't get the chance to make it to the store in the less than 24 hours she was there. I thought this would be a great 21st birthday surprise. Thank you so much!
15 February 2024
Great customer service
Great price, great customer service and quick delivery. I had an issue with an order they rectified it without any issue whatsoever. Very thankful.
11 January 2024
Communication was excellent it was just…
Communication was excellent it was just that the dispatch was a little slow but I was kept up to date when I sent an email enquiring about delivery eta.
14 December 2023
Able to find what I was looking for…
Able to find what I was looking for quickly and easily by typing in the date of the charm I was looking for. Item delivered very quickly and in the time scale.
17 November 2023
Prompt & efficient service.
27 October 2023
This place is GREAT!
To be shipped from Scotland to the US, I received my package way sooner than I expected. If they didn't have the product, I was refunded. It was a simple and smooth process to place an order. Love everything about this store.
11 October 2023
Your site is easy to use
Your site is easy to use. My order was process very promptly and evidently efficiently and arrived here today - well packed. And it's such a very pretty piece. Communication was great through it all. Thank you and take care!
17 October 2023
At the time I placed the order I left…
At the time I placed the order I left explicit shipping instructions and even followed with an email leaving the identical shipping instructions.
I paid for the jacket and stated not to ship until after September 20 because we were out of the country for 3 weeks. The order was shipped immediately , fortunately a neighbor saw the package and stored it until my return. I am happy with jacket
It is as advertised and the fit is good
Regards
Richard Falls
30 August 2023
Easy to use website
Easy to use website. The scarf I bought was lovely and delivered promptly
14 September 2023
Prompt delivery
8 August 2023
This beautiful blanket came so fast
This beautiful blanket came so fast! I ordered it and got it all the way from Scotland to Western Canada before things I had ordered from within my own country showed up. Exactly what I wanted.
8 August 2023
High quality and beautiful
The blanket is exactly as pictured and high quality. It arrived quickly to the USA and was packaged securely to protect the blanket during transit. Gorgeous blanket!
8 August 2023
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