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Heritage Parts Centre Reviews 

923
•
TrustScore 4.5 out of 5

4.3

Vehicle Parts Shop
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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent quality of the products, noting they are well-made, fit perfectly, and are often delivered swiftly and reliably. The company's service is also highly regarded, with many appreciating the helpful advice and efficient communication from staff, alongside an easy-to-use website. However, some customers experienced significant delays or issues with delivery, such as orders not arriving or incurring unexpected postage costs. A few people also noted problems with incorrect parts being supplied or orders canceled after confirmation.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers finding exactly what they... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of parts, often describing them as good, excellent,... See more

Order

Users describe ambiguous interactions with order, with some customers praising the easy online ordering... See more

Service

People report positive experiences with service, often highlighting the efficiency, speed, and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The parts were excellent quality, good price and delivered swiftly - thank you! The only reason for 4 stars rather than 5 stars is that many of the website part descriptions are too minimal to be h... See more

Company replied

Rated 5 out of 5 stars

Honestly the fact that they have free reliable shipping to Australia for heavy items like brake rotors is amazing and the prices are still amazing as well. Would love to see you guys add bmw parts as... See more

Rated 5 out of 5 stars

Ordered my new Starter Motor and paid for next day delivery and due to DPD being idiots they didn’t deliver. Contacted Heritage and the guy i spoke to couldnt be more more apologetic and refunded t... See more

Rated 5 out of 5 stars

Great item, fast delivery and a good price. The locking nuts and key are superb and fit my T2 alloys but the ad was a little misleading as it shows caps for the security nuts and there were none. Howe... See more

Company details

  1. Vehicle Parts Shop

Information provided by various external sources

Buy car parts, spares and accessories online for enhancement, performance and restoration of Porsche and VW cars and vans at Heritage Parts Centre, specialist suppliers of spare parts for your classic car or campervan

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

923 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(923)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Happy shopper.

I have had 6 purchase orders to date. I have been very impressed with the range of Beetle products on offer and their prices. The customer service has always been exceptional, giving me the confidence that I will be looked after if something goes wrong or there is an issue. Thanks for everything and keep up the great work.

16 March 2026
Unprompted review
Rated 3 out of 5 stars

Land rover defender door skin.

Thank you Heritage Parts for my land rover part. It's very good. Only criticism I would have is I was waiting a long time to receive it.

11 March 2026
Unprompted review
Heritage Parts Centre logo

Reply from Heritage Parts Centre

Hi there, thank you for your feedback - we are constantly working on our stock lead times - sorry you had to wait on this occasion, thank you for bearing with us!

Rated 5 out of 5 stars

Reliable and great service team

More than happy with service and delivery from Heritage ‘ its always comforting to know you can rely on getting most of the parts from these guys. Thanks for the great service

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Heritage is awesome

Heritage is awesome! Always have what I need and if not back order doesn’t usually take that long. Great quality material, fits perfectly. So happy I can find the parts I need for my cars! Thanks Heritage you’re the best!

7 March 2026
Unprompted review
Rated 4 out of 5 stars

Extensive catalog

Extensive catalog, well-organized digitally, with many spare parts.
Simple and clear ordering and payment procedures.
Fast and well-tracked shipping.

26 January 2026
Unprompted review

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