The parts were excellent quality, good price and delivered swiftly - thank you! The only reason for 4 stars rather than 5 stars is that many of the website part descriptions are too minimal to be h... See more
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Buy car parts, spares and accessories online for enhancement, performance and restoration of Porsche and VW cars and vans at Heritage Parts Centre, specialist suppliers of spare parts for your classic car or campervan
47 Dolphin Road, BN43 6PB, Shoreham-by-Sea, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
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Best price anywhere. Excellent quality product. Arrived to NZ in one week. A good wide range of products.
Easy to find parts required, good prices and delivery was prompt
I placed and paid for an order to Australia during their recent sale. They promoted an additional 10% off for first time buyers who signed up for the news letter.
I followed up to see if the 10% discount had been applied to my order. They paused my order, I then had to wait several days and show them emails of my sign up before they sent me the sign up code and instructions to cancel the order and reorder with the code.
However at that time their sale had ended and now the items were more expensive than my original purchase even with the discount code.
They took forever to reply and misslead me and would not honour my original purchase.
I highly recomend partworks.de or sparesto instead of heritage - they stock more items from better manufacturer too and better peice (for my orders).

Reply from Heritage Parts Centre
Great service and great price. Shipping for the UK to Australia was quick and the item arrived in perfect condition. I highly recommend Heritage Parts for your conversion needs!!
I still miss parts of my shipment from order #WEBXD101125000091501
When will you deliver that?

Reply from Heritage Parts Centre
Ordered a part from them three and a half weeks ago. Was told delivery would be in one weeks time -fine happy to wait. Had to chase them up repeatedly eventually got an email reply back days later saying order delayed but would arrive that week. Never arrived and no information at all from them.
Have spent last week and a half peppering them with emails requesting a refund with absolute silence from them.
Do not ever use them ever. Absolutely appalling customer service.
I’m annoyed at even giving them one star.

Reply from Heritage Parts Centre
Always 5 star rating .
Never fail on quality and delivery .
Just wished everything was available for our VWs through Heritage 😁
Many thanks
Best service and very quick to respond to enquiries. Also fast shipping. It took mere 10 days to receive my shipment in Canada.
Great quality product, arrived well packed and on time. Great Comms.
I love that Heritage Parts curates the brands they sell. Sometimes it's hard for me to pick out quality parts from all the c-quality repro garbage, and so far I only bought well made products from Heritage. It builds trust.
Terrible service, when the order arrived the quality made the service look great.. Spent 2500 for the majority to not even be able to fitted to the car due to the atrocious quality,
I stopped purchasing from them because every time I bought something, my email was used for spamming. It feels like I’m not only paying for their products but also giving away my personal data for them to abuse it.
This goes against my GDPR rights. I have asked them three times to stop, but they ignored my requests. As a result, I have reported the matter to the Information Commissioner’s Office (ICO).

Reply from Heritage Parts Centre
Great selection of parts and very quick delivery
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