Hermosahair Reviews 1,253

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the hair is soft, natural-looking, and true to length and density as advertised. Many appreciate the fast delivery service and the excellent customer service, highlighting quick responses and helpful communication. However, some customers experienced issues with their orders, including receiving damaged or ill-fitting products, or wigs that did not match the online pictures. A few people also reported dissatisfaction with communication and customer service regarding order problems or delays.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers praise the hair as... See more

Quality

Customers consistently note positive experiences with quality, praising the hair as soft, natural-looking,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

People report positive experiences with order. Many customers praise the quick delivery times, with some... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always received my order in a timely fashion. Once when it wasn't showing that it was shipped, i got concerned but i emailed them and they responded letting me know they needed time to process my... See more

Rated 5 out of 5 stars

It was a bit overwhelming on navigating many options as I'm used to one type of wig. Fortunately, customer service helped me select and modify my wig to fit my big head. I received a gorgeous unit and... See more

Rated 5 out of 5 stars

I ordered two wigs from Hermosa for $189, and I’m very impressed. Shipping was fast, and everything arrived neatly packaged. I received two beautiful 20 inch wigs, each in separate packaging, which I... See more


Company details

  1. Wig shop

Written by the company

Hermosa Hair is an famous human hair brand from China that own factory support, Founded in Xuchang City,Henan Province.we offer factory price with great quality hair, can meet the diverse needs of customers, offer customized service. We focus on offer various human hair products: All textures of Hair Weaving, Closures, Frontals, and Wigs. Our products ship to USA, European, Africa and many other Areas, and our factory is keep updating to provide better and better products to make our brand more and more reliable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My Most Natural Looking Braided Wig Ever

I’m not an influencer—just a regular buyer who loved this 16 inch Knotless Boho Braided Wig. Price was right: $163.52 (regular $219.36, deal price $143.52). I ordered the 13x6 glueless, pre-cut HD lace curly human-hair wig in ombre. It arrived with dark roots that framed my face; because it’s real human hair I lightly dyed the roots and used a honey-blonde toner to blend the regrowth look to match the ends—about 10 minutes of lightening made it look like natural regrowth. The lace front is glueless with a comfortable band and a drawstring elastic in the back, so the fit is great and the braids look like they’re growing from my head. It’s light and airy, not heavy like other braided wigs I’ve tried; I just applied a bit of foundation along my hairline to match my skintone and got so many compliments last holiday season. This is natural easy wear bonus purchased -I highly recommend for a natural, easy wear.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Very natural looking

Very natural looking, everyone thinks its my real hair. This hair projects my beauty without looking fake. Thank you so much hermosahair, you outdid yourself on this one !

28 January 2026
Unprompted review
Rated 5 out of 5 stars

This was first time ordering from this…

This was first time ordering from this company but the wig I ordered and received was just as described. Happy with the wig. But the delivery took longer than I expected. I normally receive my wigs within 3-5 business days. I didn’t know this company was overseas. Overall, I had a good experience.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Best Curly Kinky Edge Wigs!

The customer service was excellent with relatively fast shipping from overseas. They respond very quickly to emails and seem to actually care about your experience. The wig itself is gorgeous. I got the 20-in curly kinky Edge black unit. After I took 80% water and 20% conditioner and combed it through with a Denman brush and let it dry the curls were lush and shiny and beautiful. This is the best company that does kinky edges in my opinion. This is pmmy fourth Hermosa purchase and I will keep purchasing these quality units. Also the gift package they give you is much better than the other companies you get makeup brushes, press on nails, lashes, band. I don't use a lot of it but it really feels good to get it anyway!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Love Hermosa hair

Love Hermosa hair! Has been my go to for the past 3 years now. Lace is always laid and the hair is soft and vibrant. I will continue to buy their hair for a very long time because of the great quality.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing wigs

I had a great experience with hermosa wigs.I bought 2 wigs and they both looked accurate to the pictures.The packages arrived earlier then it supposed to which was great! 5 stars

16 January 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time ordering from…

This is my first time ordering from Hermosahair. I am pleased with the quality of hair. My package arrived within 5-10 business days which isn’t bad. I also got another one which also arrived between 5-10 days business days. I will try them again.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Told me to remove my TRUTHFUL review

This is because they then sent me an email to take my review down, without even trying to make it right! Just a “Yes, we lied but will you take down?” Smh. And I still haven’t received neither my “Overnight/24 hr wig” NOR my “2-Day delivery” wig with the Fast20 code (didn’t mention this one in my last review but purchased on the same day) and it has been 6 days. The Overnight one just shipped today—six days later lol…what a scam. Literally ruined my weekend.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Hermosa…

I had a great experience with Hermosa Wigs! I purchased the 2 wigs for $189 deal, and I’m very happy with my order. Before purchasing, I had questions and their customer service responded quickly and clearly, which I really appreciated. I also asked them to downsize the wig cap, and they did exactly that with no issues at all.
The hair quality is really good — soft, natural-looking, and easy to manage. Both wigs fit well and look amazing straight out of the package. Overall, great communication, great price, and great quality. I will definitely be ordering from Hermosa again!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality, Highly recommended😍

Amazing quality! The hair is super silky, long, and so soft. It looks and feels luxurious, and it came ready to wear straight out of the package. Definitely exceeded my expectations. Highly recommended!

15 January 2026
Unprompted review

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